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Gray Line Tours Chicago

27 E Monroe St Ste 515, Chicago, IL 60603-5647
+1 312-251-3107
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Chicago Grand Half-Day Tour
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Chicago Grand Tour and Admission to 360 Chicago (formerly John Hancock...
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  • Excellent20%
  • Very good20%
  • Average11%
  • Poor15%
  • Terrible34%
17 Jul 2017
“Not as good as I remembered”
2 weeks ago
“Good overall view of different neighborhoods!”
27 E Monroe St Ste 515, Chicago, IL 60603-5647
Downtown / The Loop
+1 312-251-3107
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Reviews (210)
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1 - 10 of 203 reviews

Reviewed 2 weeks ago

The driver was the tour guide and he did a good job. Very pleasant and informative. The north side was a bit more interesting, but the south side passed in the nice area where Obama has his house for sale. We stopped for a bite...More

Thank 24lorraineS
Reviewed 31 August 2017

We spent 4 hours on a guided bus tour of the North and South sides of Chicago. It provided us with a good overview and ideas for things to do on our own during our weekend visit. Before the tour, we scheduled a free hotel...More

Thank P B
Reviewed 31 August 2017 via mobile

Do not recommend through gray line. They were supposed to pick us up at the hotel and did not. Then we were to have the boat tour after the land tour and it was full were moved to a two hour later tour. And it...More

1  Thank Janice B
Reviewed 16 August 2017 via mobile

The pick up was 45 minutes late despite two phone calls to the office assuring me they will be there 'very soon'. The narrator, Anton, was terrible. He didn't give any useful information just kept saying "all to the right" and pointing out useless things...More

1  Thank AlloaBoston
Reviewed 29 July 2017 via mobile

Gray line tour "narrators" were horrible. I always expect a little local color when I do one of these things.....but these guys need to find tour guides who can describe a bit of the history or some interesting fact About a place not just "All...More

3  Thank runbyfusion
Reviewed 17 July 2017

We decided to book this hop on / off bus tour since we find they are the best way to view the city we are visiting. We had taken this back in 2009, and I remembered it being much better back then. We were actually...More

Thank sjdepaepe
Reviewed 13 July 2017

Ruined my chicago stay,idea get in the tour, see whee i was and the sights,so if i wanted to see them separately i could, booked the trip from the uk, they want everything to be phoned in to confirm reservation,but i didnt have American SIM...More

1  Thank LORIAN65
Reviewed 10 July 2017 via mobile

We signed up for this tour online and chose the option to be picked up at our hotel, the Sheraton Grand. Our printed voucher said "9:30 pickup at Sheraton Grand". I started calling on Sunday and got a voice mailbox. I waited until Monday when...More

Thank marmc60
Reviewed 9 July 2017 via mobile

We pre-booked this early morning tour through Viator before arriving. We decided on the 4 hour tour which included the John Hancock building. Sounded like a perfect way to get to know the city. The day started off bad. After numerous voice messages and emails...More

2  Thank LayZeeCanadian
Reviewed 5 July 2017 via mobile

We visited today on July 4th..day well spent..our driver was also our guide and he was awesome!!his name was johntay..very imformative did a great job pointing out all the main points of interest also gave tips on places to eat..his suggestion to Portillo's was REALLY...More

Thank Kathy M
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
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Nearby Attractions
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661 reviews
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The Loop
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Marquette Building
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Questions & Answers
Edie M
4 July 2015|
AnswerShow all 3 answers
Response from Sandra D | Property representative |
Hello Edie, There are over 90 hotels in the downtown area which we service. Our main office is located inside of the Palmer House Hilton which is a lovely hotel to stay at. There is also a hotel called the Silversmith... More
29 December 2014|
Response from Sandra D | Property representative |
Hello, We only service Chicago and have no information about Philadelphia. Thank You.