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Isle of Capri Casino Hotel Lake Charles

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Address: 100 Westlake Ave, Hotel Lake Charles, Lake Charles, LA 70669-5716
Phone Number:
+1 337-226-2054
Website
Today
00:00 - 23:59
Open now
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Hours:
Sun - Sat 00:00 - 23:59
Description:

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming...

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon!

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TripAdvisor Reviewer Highlights

Read all 311 reviews
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Ok!

The gumbo is very good! I would go there much offer but there is a blond that works there at the counter not worth noting.several time I seen her fround on people standing for... read more

3 of 5 bubblesReviewed yesterday
james1577
,
Las Vegas, Nevada
via mobile
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311 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Las Vegas, Nevada
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

The gumbo is very good! I would go there much offer but there is a blond that works there at the counter not worth noting.several time I seen her fround on people standing for food so I don't go to her if she is the only one there,I'll leave. Waitress I. Casino same as others, some have there people pick... More 

Helpful?
Thank james1577
San Diego, California
Level Contributor
142 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

If you are traveling and need an RV spot for the night there are electric hookups you can pay for, or an entire back lot, that is Free ! (no hookups) It is very noisey and you will need earplugs as the freeway is right there and the Trains too. Not alot of RV places in this area so it... More 

Helpful?
Thank BajaBuddies2
Level Contributor
186 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Out of the three casino offerings in lake Charles, we find you can play longer here. It's not as fancy as the other two, but the machines are looser, although there is more smoke to deal with. A lot of locals gamble here.

Helpful?
Thank FoodieLuv
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate the feedback! While we are a bit smaller than other casinos, we try to make up for it with an exciting atmosphere and great people, and it seems that it showing. We're happy to hear you've had some luck, and we hope that streak continues. Also, if you'd ever like to discuss our facilities in further detail, please... More 

Tomball, Texas
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

Our room offered a king size comfy bed, large soaker tub,large TV, view of the lake, roomy bathroom and a fridge.

Helpful?
Thank memahsita
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

It sounds like you loved everything about your room! We're glad you had such a nice stay. We want all of our guests to feel comfortable while they're here. We hope you received excellent service as well. Our staff does a great job making sure everyone has what they need. We look forward to hosting you again! More 

Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 weeks ago

We stayed in room 403......they the bedbugs fed on me until I awakened at 3am..itching and very upset to find 2 residents ...had checked in and dined in on me ..for free. Not going back to gamble or eat ..buffet isn't all that hot anymore ....be safe check your pillows ...that's where I found the bedbugs of the Isle of... More 

Helpful?
Thank leondra43
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Leondra, we'll definitely pass this along for you, thank you for bringing it to our attention. If you'd like to discuss your experience further, please reach out to our Guest Service Manager, Jacqueline, at 337-430-2451 or by email at jacqueline.guillory@islecorp.com. Thank you for your time, and we hope to have you back. More 

Andrews, Texas, United States
Level Contributor
166 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

We always enjoy coming here it is fun and not to bad on prices to play everything. We go to here and the others in lake charles def would recommend here than the others

Helpful?
1 Thank Timothy H
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Thanks for coming to visit us, Timothy, and for taking the time to tell us about your Isle of Capri experience. We're looking forward to seeing you back here again soon! More 

Level Contributor
15 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 January 2017 via mobile

Besides my title this is an OK casino. Seems to be the favorite among locals. The gift shop is crappy, I personally like to collect shirts on each of my casino visits. This shop should just be non existent. Nice variety of slots on all 3 levels. Pretty chill environment, not kid friendly at all! Unless you have a room... More 

Helpful?
Thank vanessa m
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Vanessa, thanks for your feedback and we hope you enjoyed your stay! We are definitely known as the local casino, and we have an excellent array of people who enjoy visiting, and we hope you'll become one of them. We'll pass your concerns along and they'll be addressed, but overall it sounds like you enjoyed your time here and... More 

Houston, Texas
Level Contributor
53 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 27 December 2016

On Christmas night went to the Buffet at the Isle of Capri and then to the casino for a couple of hours. The buffet was very good. The selection was large .My Mom had the Roast Beef (sliced very thin -as she likes it that way) Asian noodles, salad and a mini key lime pie- She liked everything. I had... More 

Helpful?
1 Thank RobertBabb
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We're so glad you enjoyed the buffet, Robert! Thanks for spending Christmas night with us, it was a pleasure hosting. From the looks of it, it seems that you both really enjoyed the food quality and selection, as well as the service. We'll keep working to make sure our buffet is the best around, and we hope you'll visit us... More 

Lake Charles, Louisiana
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 December 2016

They are not people friendly , their staff is not very well trained in dealing with customers . They are very rude to the customers

Helpful?
1 Thank manderson061950
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hello, we appreciate the feedback. We take customer service very seriously here, and we make sure all of our team members remain helpful and welcoming to all of our guests. If this didn't happen for you, it's very concerning to us and we'll look into it. We hope you'll decide to give us another try, as we know we can... More 

Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 December 2016 via mobile

This hotel not the best I wouldn't stay if they offer it for free it just old and you never win they take money

Helpful?
1 Thank tiff b
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Tiff, thanks for visiting us and staying at the hotel. We are always working to make improvements, so thank you for the feedback. We hope you still had fun at the casino during your stay, or had the opportunity to try one of our restaurants. We'd recommend that the next time you're here. Good luck and we hope to... More 

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