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Isle of Capri Casino Hotel Lake Charles

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Address: 100 Westlake Ave, Hotel Lake Charles, Lake Charles, LA 70669-5716
Phone Number: +1 337-226-2054
Website
Today
00:00 - 23:59
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Hours:
Sun - Sat 00:00 - 23:59
Description:

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming...

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon!

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TripAdvisor Reviewer Highlights

Read all 301 reviews
Visitor rating
  • 49
    Excellent
  • 66
    Very good
  • 90
    Average
  • 49
    Poor
  • 46
    Terrible
Casino with RV

We were able to park our motorhome with tow vehicle for free over night. There was an option to pay $20 for electricity. The casino was nice with a large choice of slots to... read more

3 of 5 bubblesReviewed 1 November 2016
sallyrey
,
Las Vegas, Nevada
via mobile
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301 Reviews from our TripAdvisor Community

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Showing 300: English reviews
San Antonio, Texas
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This was mine & Cory's first trip to Louisiana. Visiting a casino was definitely on our To Do List & we had a BLAST! It was a Tuesday, not crowded, and we left WINNERS. There were plenty of slots & we discovered a fun $5 black jack table. After spending a few hours there winning back our money plus some... More 

Helpful?
Thank Kim R
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Thanks so much for coming, Kim, and congratulations on your win! We're happy to hear that you were able to win during your time with us. It sounds like the entire trip overall was a great experience, from the gaming to the hotel stay. It's great that you both are already planning to visit again. We look forward to making... More 

Lake Charles, Louisiana
Level Contributor
4 reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

The waitresses was soooooooo ratchet, like thot at the club ratchet. It had an awkward smell coming from the floors. The machines are so rigged. One waitress kept putting her but in the air suggesting sexual gestures to me an my friend. You can't even walk through its so cluttered and congested. The poor lighting jusy makes it all worst.... More 

Helpful?
Thank S3652XBamandar
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate you playing with us and assure you that everyone is given an equal chance to win. If you'd like to discuss anything in more detail, please reach out to us at 337-430-2451. More 

Level Contributor
91 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

I love playing the penny slots and they have lots of them. It's not very busy so the waitresses are very attentive and you get drinks really fast. It's hard to believe that you're gambling on a boat it doesn't feel like it!

Helpful?
Thank Breewilleat
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We're glad you love the penny slots, Bree! We always hope our guests find something that they enjoy while visiting, and it seems you did... We hope you had some luck on them as well! We look forward to your next visit. Good luck and have fun! More 

Las Vegas, Nevada
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 November 2016 via mobile

We were able to park our motorhome with tow vehicle for free over night. There was an option to pay $20 for electricity. The casino was nice with a large choice of slots to choose from. The Smoking section was not bad. It was Halloween so many of staff were in great costumes and very friendly and helpful. We lost... More 

Helpful?
Thank sallyrey
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Sally, we're glad you were able to make it to the casino floor as well! You picked a great night to come - we really get into Halloween here. Also, we're glad we could accommodate your RV to your satisfaction. We hope it'll encourage you to stop by again the next time you're on a trip. We're looking forward... More 

Tomball, Texas
Level Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 31 October 2016

We have stayed at the Isle of Capri numerous times. The rooms are comfortable in the tower but nothing spectacular. One plus is the soaker/hot tub that's located within the room. The slot machines are tigth. We have NEVER won there so we started frequenting other casinos.

Helpful?
Thank Ekangos
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate the review, and we're glad to hear that you enjoyed the room & the tub! A lot of people love it. As for the slots, we do wish you better luck in the future. We have many winners but unfortunately it hasn't happened for everyone, but we hope you'll visit us again. Thanks for staying! More 

MARLIN
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 October 2016

Rooms are not worth the money at the Inn @ the Isle. Motel 6 is nicer and I don't stay at Motel 6. No frig or microwave and the rooms are lousy

Helpful?
Thank rec021405
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate you visiting us, but we wish we could have left a much better impression on you. While some of our rooms are newer than others, we hope you still enjoyed your time at the casino and/or some of our restaurants. We'll continue to work to be better, though. We hope you'll visit us again. More 

Virginia, Minnesota
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 October 2016 via mobile

Except for horrible rooms at the inn- I love coming here when I am in town. Friendly staff - usually good drink service and the main hotel is great - nothing for kids if not summer months though

Helpful?
Thank danieltL5914BD
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Daniel, thanks for the feedback! We'll continue to work to make sure the inn is meeting the standards of our guests. However, it sounds like you've enjoyed many visits to our property, and we hope to continue to host you. See you on your next weekend getaway... good luck and have fun! More 

Level Contributor
77 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 15 October 2016 via mobile

I was in a non smoking room but the Wilke building smelled like smoke and mildew. The carpet was dirty. The hotel didn't have any info about their hotel in the room. When I inquired I was told to look online. I drove a very long distance to get here. I will not return. Sad situation. Some of the staff... More 

Helpful?
Thank V W
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hello, we apologize our hotel did not meet your expectations, and would like to learn more your recent visit. If you have time, please contact our Director of Hotel Operations, Alanna, at 337-430-2309 or alanna.torricelli@islecorp.com. Thank you! More 

Brenham, Texas
Level Contributor
8 reviews
3 attraction reviews
2 of 5 bubbles Reviewed 5 October 2016 via mobile

Went there to gamble with a friend. The place to me look like it was Old and vacate looking. Didn't have a lot of people there.

Helpful?
Thank winters59
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate you heading down to play, and thanks for bringing a friend along with you! We hope you both enjoyed your time. We do have busier times and slower times, but we hope the openness allowed for your pick of games. Looking forward to having you back! More 

Chattanooga, TN, United States
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 September 2016

Gaming is pretty good, but the food and the motel are average at best. The Isle offers a good variety of table games and slots. The dealers seem to like to have fun and cut up more than some casinos. Not a bad place to stop in and play for a bit, but much better options if staying the night.

Helpful?
Thank Jason T
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate you stopping by to play, Jason. It sounds like you had a good time hanging out with our dealers... we hope you had some luck playing! We look forward to your next visit. Good luck & enjoy! More 

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