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The Big Screen Store

1313 York Rd, Lutherville, MD 21093-6033
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Review Highlights
Poor Customer Support

We were one week out of extended warranty - mainly because we waited to report it after a return... read more

Reviewed 28 September 2016
susanpike
,
Phoenix, Maryland
Knowledgeable staff - no pressure

We went as savvy shoppers having done our homework. All questions were answered by a sales person... read more

Reviewed 22 June 2016
cama6
,
Baltimore, Maryland
Read all 4 reviews
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Overview
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All of your television and electronic needs including the new DTV (digital television) technology.
  • Excellent25%
  • Very good25%
  • Average25%
  • Poor25%
  • Terrible0%
28 Sep 2016
“Poor Customer Support”
22 Jun 2016
“Knowledgeable staff - no pressure”
LOCATION
1313 York Rd, Lutherville, MD 21093-6033
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Reviewed 28 September 2016

We were one week out of extended warranty - mainly because we waited to report it after a return from a 2 week vacation. BSS absolutely would do nothing for us, and we are talking a $2,000 wall mounted, TV. By the way, Big Screen...More

Thank susanpike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2016

We went as savvy shoppers having done our homework. All questions were answered by a sales person who was able to enhance our shopping experience. Competitive pricing!

Thank cama6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

Josh was extremely helpful and very patient with us as we tried to make up our mind which TV we wanted. Delivery team arrived within the 3 hour schedule and were quick to assmble and get us up and familiar enough that we could operate...More

Thank targated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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