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Open today: 11:00 - 00:00
Review Highlights
Relaxing Visit

This was our first visit to East Heaven. We were pleasantly surprised by the services and extremely... read more

Reviewed 21 May 2018
Holly E
Relaxing and Romantic

This place is paradise, simple design that feel like old fashioned hot tubs but with very powerful... read more

Reviewed 24 March 2018
A TripAdvisor Member
via mobile
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Traveller Overview
  • Excellent59%
  • Very good33%
  • Average4%
  • Poor4%
  • Terrible0%
Travellers talk about
“hot tub”(16 reviews)
“half hour”(7 reviews)
East Heaven Hot Tubs (established in 1981) provides the western New England region with the most exquisite hot tub experience to be found. In the Japanese tradition, our private tub rooms are crafted of the finest woods, both indoors and outdoors...more
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Hours Today: 11:00 - 00:00
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Suggested duration: 1-2 hours
33 West St, Northampton, MA 01060-3720
+1 413-587-0000
Reviews (42)
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1 - 10 of 42 reviews
Reviewed 21 May 2018

This was our first visit to East Heaven. We were pleasantly surprised by the services and extremely satisfied with our visit. All of the staff were extremely helpful and pleasant. We were a few minutes late because of traffic and they still honored the full...More

Thank Holly E
A TripAdvisor Member
Reviewed 24 March 2018 via mobile

This place is paradise, simple design that feel like old fashioned hot tubs but with very powerful therapy jets. I love the roof top. Bring water shoes or flip flops if you have.

Thank A TripAdvisor Member
Reviewed 17 December 2017

One of the great sensations of going to Japan is to take a bath in a Japanese hot tub. It's a sensual experience that is hard to duplicate anywhere in the US. But then my partner took me to East Heaven -- which has been...More

1  Thank Walter C
Reviewed 2 December 2017 via mobile

My boyfriend and I went last month to celebrate our anniversary. We really wanted the outdoor tub but they were booked up-- so make your appointments in advance! We had an indoor tub, which was still awesome! You're allowed to pick your music. The shower...More

Thank Giana S
Reviewed 29 October 2017

Clean, peaceful and wonderful, that's how I would describe this place. Friendly staff and a great location, nothing bad to say it was just wonderful.

Thank NoahandAdam
Reviewed 25 October 2017

My wife took me to East Heaven as part of a daylong birthday celebration, and it was a complete surprise. She got a package that included a half hour in the tub, followed by a couple's hot stone massage. We were escorted to an outdoor...More

Thank Mindracer
Reviewed 17 September 2017

First, I love the hot tubs there. I have been going there on an off for 30+ years. Also, I am a wedding officiant and I recommend this place for couples looking for a break before or after their wedding. One such couple gave me...More

3  Thank NorthamptonSyd
Reviewed 22 April 2017

Hot tub rooms very clean, hot tub where hot. Staff was wonderful. $45 for wife and I. Well worth the money.

Thank James M
Reviewed 20 February 2017

This is was a surprise escape from husband for my birthday. Blissful Hour spa package was amazing! Place is very busy so you have to make your reservation ahead of the time. Beautiful outdoor Japanese wooden hot tubs. Enjoyed the blissful massage experience of a...More

Thank ktyanka
Reviewed 15 November 2016

I discovered this gem in 1981 and make it a point to return whenever I'm in the area. To call this retreat a hot tub or massage spa is woefully inadequate. The owners have created an atmosphere that is at once relaxing and inviting. This...More

Thank vanatic
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Questions & Answers
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9 February 2017|
AnswerShow all 2 answers
Response from EastHeaven | Property representative |
I recommend The Hotel Northampton. It has a terrific classical feel and wonderful accommodation. Located right in the heart of downtown Northampton, it is within walking distance of all that Northampton has to offer. We hope... More