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Address: 8137 S Glen Lake Rd, Glen Arbor, MI 49636-9723
Phone Number:
+1 231-334-4891

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 16
  • 4
    Very good
  • 0
  • 1
  • 5
Great Day on Pontoon

We called the day before to reserve a pontoon for the next day. We paid over the phone for our party of 10. We planned to ski/tube the afternoon away! Upon arriving we were told... read more

Reviewed 10 July 2016
Dana I
via mobile
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Apex, North Carolina
Level Contributor
3 reviews
Reviewed 6 August 2016 via mobile

We had an amazing time on Big Glen. The staff were wonderful. The boat was comfortable and clean. The water was spectacular - parallel to the Caribbean. We will be back 👍

Thank chrissylantry
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 August 2016 via mobile

We had a great time with a 2, 9, and 11 year old cruising around the lakes. Super friendly and courteous staff. Yes they were all teenagers, but hard-working and attentive. Very knowledgeable. Beautiful 2 hour pontoon ride with family.

Thank BookwormMomof2
1 review
Reviewed 13 July 2016 via mobile

I have reserved a sailboat the last couple years. Both times with any wind it has been canceled. I was able to rent last year the day after I was canceled due to wind but there was so little wind it was hardly worth it. This year I called at 1130 for a 230 reservation. It actually got less windy... More 

Thank Tim S
Lafayette, Indiana
Level Contributor
32 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 11 July 2016

We usually rent late in the season, however, we were in town earlier than normal for 2016's trip. We have never had a bad experience with on the narrows but previously some of their staff could be standoffish and not overly helpful. It is usually younger kids, I get it... its their summer job! This year though, they had a... More 

Thank Itshim104
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 10 July 2016 via mobile

We called the day before to reserve a pontoon for the next day. We paid over the phone for our party of 10. We planned to ski/tube the afternoon away! Upon arriving we were told they overbooked the reservation, and the pontoon we booked was already taken so they were wanting to give us money off for the rental and... More 

1 Thank Dana I
Chicago, Illinois
Level Contributor
50 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 6 July 2016

Every summer we rent a jet ski from On the Narrows for one-hour, and we have a blast cruising around Glen Lake. It's amazing to experience the lake from a different perspective. For us, an hour is long enough to get our fix. It's best to go on a sunny day with little wind. We've always had a great experience,... More 

Thank Hanna S
Grand Rapids, Michigan
1 review
Reviewed 12 July 2015

I have always had great experiences at On the Narrows Marina. I don't know what these people are talking about, the owners have always went out of their way to assist us every year that we have rented from them. The staff is young but its a first job for them always very nice and fun to be around. I... More 

Thank Mike J
Glen Arbor, Michigan
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 4 July 2015

We have rented a boat at this marina evrey year for the last 6 years and their customer service has signifcantly decliend to a state of horrible. The teenage staff is inexperienced and the owners are arrogant and not the least bit accomodating if there are watercraft problems for customers - of which we have experienced several breakdowns, including being... More 

6 Thank Nancy R
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 July 2015 via mobile

Watch out for this marina. They will cancel you at the last minute if they have an up sell opportunity for a larger group. Boats are constantly breaking down. Avoid them if possible.

2 Thank Mike R
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 27 August 2014

I have rented the 14.5 foot sailboat on three occasions, most recently this past month. It is a terrific location for a day sail. We went out on a Saturday and it was not too crowded. The boat is comfortable and easy to use. The price was reasonable ($60 for 2 hrs). The staff were very helpful and friendly.

1 Thank Chris B

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?