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First, they wanted cash which raised a red flag because I had already given them a credit card and assumed they would charge that. Then on return trip, we got in early but were told "no shuttle" so had to wait 1 hour 15 minutes...More
We booked Brainerd to Mpls and return. The drivers were professional, very friendly and did a nice job. On return, I emailed them to ask for the earlier shuttle. We got a prompt replay that they booked us . They were on time and we...More
The customer service is very unprofessional. They charged me for a ride that I hadn't even booked. When I asked for a refund they made up a story about how I'd rebooked myself for the ride. Obviously, there had been a mistake on their part...More
I made a pre-paid reservation for a round trip Des Moines airport-Ames. This company failed to run the shuttle scheduled at 10.30pm and they did not answer neither of the two phone numbers listed in the airport counter. I left several messages and send multiple...More
My wife and I took one shuttle from Little Falls to St Cloud then transferred to another shuttle to Minneapolis. Our first driver was courteous and professional as well as the second driver Chuck. He turned out to be one the teachers in my Elementary...More
Started journey at 8:30 ET, layover in Charlotte, arrived in MSP at 4:30 CT. The Executive Express left MSP close to on time (about 5:45 PM). to head for St Cloud.
I 494 was under construction. The 30 miles from airport to Maple Grove took...More