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Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Phone Number: +1 636-949-7777
Website

TripAdvisor Reviewer Highlights

Read all 361 reviews
Visitor rating
  • 125
    Excellent
  • 132
    Very good
  • 64
    Average
  • 21
    Poor
  • 15
    Terrible
Day outing

Beautiful entrance to hotel. Tons of parking. Went mid afternoon on a Sunday. Busy but hotel and casino so large still plenty of room. I was a little disappointed, been... read more

4 of 5 bubblesReviewed 2 weeks ago
monetti63
,
Valdosta, Georgia
via mobile
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361 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Columbia, Missouri
Level Contributor
35 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Stopped by here on our way to our hotel..parking was ok as usual...didnt win...lots of machines to choose from...plenty of restaurants to choose from

Helpful?
Thank sharonwain1234
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you had a good time in the casino and our restaurant selection. We hope to see you back again soon. More 

Fort Myers, Florida
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Hotel rooms are beautiful. Love them. Casino pays out a reasonable amount. Great stay. Very nice property. Recommend highly. Buffet is quite expensive.

Helpful?
Thank Homer129
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you enjoyed your visit with us including your hotel room and time in the casino. We hope to see you back for another visit soon. More 

Valdosta, Georgia
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Beautiful entrance to hotel. Tons of parking. Went mid afternoon on a Sunday. Busy but hotel and casino so large still plenty of room. I was a little disappointed, been downtown to see Union Station lights. No decorations up, but three days till Thanksgiving, maybe hotel waiting till after to decorate. Played and won a little. Casino clean, but ventilation... More 

Helpful?
Thank monetti63
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your stay with us, especially your room, the food at our outlets and the service that our team provided during your visit. We will be sure to pass along your comments about the main level restroom cleanliness, the smoke as we take air quality... More 

Defiance, Missouri
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Went to read at the Buffet for my wife's birthday on her request. Food was just OK......surprisingly more like Golden Corral but costs twice as much. The service was friendly except for those serving the prime rib cuts and other prepared meat dishes. They seemed to have the attitude that it was your privilege to be there. Served me the... More 

Helpful?
Thank leon p
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening Leon, thank you for your review and comments, We are sorry to see that you did have the 5-star experience that we strive to provide to all of our guests. We would like to discuss your visit with you, if you will please email us at socialmediaasl@ameristar.com with you contact information and details of your visit our leadership... More 

phoenix
Level Contributor
93 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I've been in a lot of casino's this one was very quaint due to the art glass windows mounted in the main area of the casino, you can get a good look at it from the upper floor. Also there is a VEGAS section which is cute and up beat. I didn't win any $$ there but played the Big... More 

Helpful?
Thank angied764
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good afternoon and thank you for your review. We are glad that you enjoyed your visit with us and that you enjoyed the decor in the casino and had fun playing. We look forward to seeing you back to enjoy a meal at Pearl's and a treatment at the spa! More 

2 reviews
1 of 5 bubbles Reviewed 4 November 2016 via mobile

Totally dirty!! So much dust in the room it was ridiculous...never staying here again...complained to management and they sent housekeeping and the lady had an attitude

Helpful?
Thank Helen H
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good afternoon Helen, thank you for your review and comments. We are sorry that you did you not have the 5-star experience that we strive to provide to all of our guests, Will you please email us at socialmediaasl@ameristar.com with the details of your stay so that we can pass along you comments about the housekeeping and cleanliness of the... More 

Level Contributor
7 reviews
4 of 5 bubbles Reviewed 1 November 2016

Ate late at the deli inside the casino. Great Philly Steak and cheese sand . Staff was awesome and food was great

Helpful?
Thank La Jeana P
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you enjoyed your sandwich at Fifth Street Deli and we hope to see you back soon. More 

Saint-Louis, Senegal
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 November 2016

The King Kat's is where the event was held. My colleagues and I did a tour of the venue and was very impressed.

Helpful?
Thank go4it2013
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you enjoyed your event at King Cat Club and that you enjoyed the our property. We hope to see you back soon. More 

Robinson, Illinois
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 30 October 2016

This place is the worst, it's hard to see, breath and concentrate because of the smoke. I understand that some gambles like to smoke, but geez. To get to the non smoking area you've got to walk through the maze of smoking seniors on oxygen, up the stairs to an equally smoky area (and good luck contacting asthma on the... More 

Helpful?
1 Thank Biggal91
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review and comments. We are sorry to hear that you did not have the 5-star experience that we strive to provide to all of our guests. We will be pass along your comments about the smoke to our team as we know that some of our guests can be sensitive to the smoke.... More 

Cincinnati, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 October 2016

really nice casino but I feel it needs a better ventilation system. very very smoky for such a lovely hotel

Helpful?
1 Thank sunnbabi
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you enjoyed the casino and will be sure to pass along your comments about the smoke, as we take air quality seriously since we know that our guests can be sensitive to the smoke. We hope to see you back soon. More 

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