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Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Phone Number:
+1 636-949-7777

TripAdvisor Reviewer Highlights

Read all 369 reviews
Visitor rating
  • 126
    Excellent
  • 133
    Very good
  • 65
    Average
  • 24
    Poor
  • 17
    Terrible
Great food and fun for our work Christmas party

Our office's official Christmas party for all employees needed a large facility and they nicely selected Ameristar's Rose nightclub this year. We had an entrance room and the... read more

4 of 5 bubblesReviewed 3 weeks ago
Michael V
,
Saint Louis, Missouri
via mobile
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369 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Saint Charles, Missouri
Level Contributor
5 reviews
1 of 5 bubbles Reviewed yesterday NEW

Used to be a fun evening but this last Sat. We called to get hours for Oyster Bar, gotbthere and it was closed. Walked across the way to the sports bar and heard the Mgr tell girls at seating desk to tell people the wait is over an hour because they were sending people home sick. Ate dinner at buffet...way... More 

Helpful?
Thank Ramsmanstl
Windsor, Colorado
Level Contributor
57 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We did the casino only, but had a good time walking around looking the at various parts of the casino. Very large casino for the area I thought, but very clean and lots of people. Really enjoyed winning a few dollars$$

Helpful?
Thank LarryJ64
missouri
Level Contributor
1 review
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

Why must you hold onto employees that do not greet and SPEAK BACK to loyal customers as they enter the premier entrance side? This tall, older big man is very disrespectful to my mother. Will not speak back to her as she enters the Casino. Did something happen in the past ? A disagreement? So what. Suck it up Buttercup... More 

Helpful?
Thank jujubee&jo
Level Contributor
71 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 1 week ago

the place was smoke filled and smelled gross,full ashtrays laying all over makes it even worse. there was even cig ashes on the slots.

Helpful?
Thank toolmanTJP
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are sorry to see that you did not have the 5-star experience that we strive to provide. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will be sure to pass along your feedback about the smoke... More 

Tampa, Florida
Level Contributor
54 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Location of casino Is very convenient in St. Charles. While most casinos emit cigarette smoke, this place is a bad one if you don't like to breathe in too many carcinogens in a two hour period. You smell it before you reach the casino entrance. Video games seem old and not updated with any new products on the market. Hotel... More 

Helpful?
Thank Geschickt
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your hotel room during your stay with us. We will pass along your comments about the Hi-Vi arcade and the air quality as we take it very seriously since we know that some of our guests can be sensitive to the smoke. We hope... More 

Saint Louis, Missouri
Level Contributor
98 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Our office's official Christmas party for all employees needed a large facility and they nicely selected Ameristar's Rose nightclub this year. We had an entrance room and the dance room itself. This was my first time to Ryse and my first time to Ameristar since the kids were born (many years). I was impressed. The overall casino's entrance is nice... More 

Helpful?
Thank Michael V
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Michael, thank you for your review and comments. We are happy that you had a great time at your company's holiday party at RYSE and that you enjoyed many of the food items that we served. We are glad that you enjoyed your return visit with us and we hope to see you back for another one soon. More 

Abu Dhabi, United Arab Emirates
Level Contributor
231 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 119 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

The smoke kept me from enjoying any part of this attraction. Blech! There should be a separate building for smokers, away from all the non smokers. We have rights too and we want to enjoy a casino.

Helpful?
Thank NDeniseS
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your comments about the smoke to our team and we do hope to see you back again. More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago via mobile

So very smoky :( the smoke free room of slots was wide open. No fun slots to play interactive. Not my first choice of a casino.

Helpful?
Thank Amanda B
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Amanda, thank you for your review and comments. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your feedback about the smoke and selection of games to our teams and we hope to see you again. More 

Columbia, Missouri
Level Contributor
37 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 November 2016 via mobile

Stopped by here on our way to our hotel..parking was ok as usual...didnt win...lots of machines to choose from...plenty of restaurants to choose from

Helpful?
Thank sharonwain1234
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you had a good time in the casino and our restaurant selection. We hope to see you back again soon. More 

Fort Myers, Florida
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 23 November 2016 via mobile

Hotel rooms are beautiful. Love them. Casino pays out a reasonable amount. Great stay. Very nice property. Recommend highly. Buffet is quite expensive.

Helpful?
Thank Homer129
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review. We are glad to hear that you enjoyed your visit with us including your hotel room and time in the casino. We hope to see you back for another visit soon. More 

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