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Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Phone Number:
+1 636-949-7777
Website

TripAdvisor Reviewer Highlights

Read all 374 reviews
Visitor rating
  • 130
    Excellent
  • 134
    Very good
  • 66
    Average
  • 23
    Poor
  • 17
    Terrible
Needing some updates

I do like staying here while my husband works and has the one vehicle. There are options for food, spa, workout, pool, etc without leaving the property. But I do feel the beds... read more

4 of 5 bubblesReviewed 1 week ago
KelliCrane
,
Springfield, Missouri
via mobile
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374 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Jefferson City, Missouri
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 days ago NEW

Love this Casino rooms are so nice but EXPENSIVE. Nice assortment of resturants . Very crowded casino but I always win when I go.

Helpful?
Thank travelgirl153
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoy your visits with us and that you like our selection of restaurants. We look forward to seeing you back for another visit soon. More 

Saint Charles, Missouri
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

different eating establishments, gambling, hotel, entertainment. There is a lot of covered parking so you do not have to deal with the weather.

Helpful?
Thank Peter S
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Peter, thank you for your review and comments. We are glad that you enjoy your visits with us, especially the hotel, entertainment options, and our restaurants. We hope to see you back for another visit soon. More 

Springfield, Missouri
Level Contributor
57 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

I do like staying here while my husband works and has the one vehicle. There are options for food, spa, workout, pool, etc without leaving the property. But I do feel the beds need some help. They seem to be a bit "soft" or I guess wore out and even sounds "broken" as lots of noise from turning or even... More 

Helpful?
Thank KelliCrane
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you had a nice stay with us and you enjoy everything that there is to do on while you're here. We will pass along your comments about the bed to our hotel team and we hope to see you back for another stay soon. More 

Troy Missouri
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

the food's good at Asia, Bugotti's , the oyster bar, the sports bar, and the diner.....but the buffet's wa;y way too salty. THey salt everything heavy....the room's are nice...the bar's are okay....the service at the slot machines is almost non existent....and the slots are super cold....they don't pay . Playing max play doesn't help. Most regulars report a winning percentage... More 

Helpful?
Thank Brad J
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Brad, thank you for your review and comments. We are glad that you enjoy so many of our restaurants. We will pass along your comments about the food in the buffet to our team. The more you play with your mychoice card, the more tier points that you earn towards offers and rewards such as free play and... More 

Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Good option to have dinner, not only to gamble. Parking lot is underground. Sandwiches option in the sports bar is a opportunity to be there.

Helpful?
Thank FRANKNORIO
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good evening and thank you for your review and comments. We are happy that you had a nice visit with us, that you had fun in the casino, and that you enjoyed your meal in Amerisports. We look forward to seeing you back soon. More 

Level Contributor
19 reviews
12 attraction reviews
5 of 5 bubbles Reviewed 4 weeks ago

Very pretty , but needs more slots & updated slots in the non - smoking section. There are a lot of non - smokers such as ourselves who would have loved to play but the small amount available in the area we were unable to gamble. The casino with all the people smoking was insanel how much variety and the... More 

Helpful?
Thank Kathleen K
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning Kathleen, thank you for your review and comments. We are glad that you enjoyed the selection of slot machines we had available in the casino. We know that some of our guests can be sensitive to the smoke and we take air quality very seriously, we will pass along your comments about the smoke and the non-smoking selection... More 

Saint Charles, Missouri
Level Contributor
6 reviews
1 of 5 bubbles Reviewed 5 weeks ago

Used to be a fun evening but this last Sat. We called to get hours for Oyster Bar, gotbthere and it was closed. Walked across the way to the sports bar and heard the Mgr tell girls at seating desk to tell people the wait is over an hour because they were sending people home sick. Ate dinner at buffet...way... More 

Helpful?
Thank Ramsmanstl
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you had a fun time in the casino with us. We are sorry that your visit was not the 5-star one that we strive to provide to all of our guests and that the weather closures impacted your experience. We will pass along your comments about... More 

Windsor, Colorado
Level Contributor
57 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 16 January 2017

We did the casino only, but had a good time walking around looking the at various parts of the casino. Very large casino for the area I thought, but very clean and lots of people. Really enjoyed winning a few dollars$$

Helpful?
Thank LarryJ64
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you had a great time in the casino and that you joined our #mychoicewinners circle. We look forward to seeing you back for another visit soon. More 

Level Contributor
75 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 7 January 2017

the place was smoke filled and smelled gross,full ashtrays laying all over makes it even worse. there was even cig ashes on the slots.

Helpful?
Thank toolmanTJP
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are sorry to see that you did not have the 5-star experience that we strive to provide. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will be sure to pass along your feedback about the smoke... More 

Tampa, Florida
Level Contributor
55 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 3 January 2017 via mobile

Location of casino Is very convenient in St. Charles. While most casinos emit cigarette smoke, this place is a bad one if you don't like to breathe in too many carcinogens in a two hour period. You smell it before you reach the casino entrance. Video games seem old and not updated with any new products on the market. Hotel... More 

Helpful?
Thank Geschickt
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed your hotel room during your stay with us. We will pass along your comments about the Hi-Vi arcade and the air quality as we take it very seriously since we know that some of our guests can be sensitive to the smoke. We hope... More 

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