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Canyon Ranch SpaClub - Las Vegas

3355 Las Vegas Blvd S Ste 1159, Venetian / Palazzo Resort Hotel and Casino, Las Vegas, NV 89109-8941
+1 702-414-3600
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Review Highlights
Not worth the money

I am unbelievably disappointed by my experience. I had been looking forward to a massage at Canyon... read more

Reviewed 16 March 2018
Montie30
,
New York City, New York
Excellent Experience

The spa was great, they staff did a great job of checking on the guests, my wife and I had two... read more

Reviewed 12 March 2018
chris l
Read all 865 reviews
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Overview
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The state-of-the-art Canyon Ranch SpaClub facilities include massage, skin care and body treatment rooms, two fitness centers, a 40-foot indoor rock-climbing wall, movement therapy and Pilates studio, cycling gym, Kinesis studio, men and women locker rooms, relaxation lounges, two restaurants, beauty salon, bridal suite, barber suite, co-ed relaxations spaces and Aquavana(R) - a European-inspired aquathermal oasis. Canyon Ranch SpaClub emcompasses 134,000 square feet and is located in The Venetian and The Palazzo Resorts in Las Vegas.
  • Excellent61%
  • Very good14%
  • Average11%
  • Poor7%
  • Terrible7%
Travellers talk about
“wave room” (100 reviews)
“salt grotto” (54 reviews)
“salt room” (49 reviews)
Suggested Duration: More than 3 hours
LOCATION
3355 Las Vegas Blvd S Ste 1159, Venetian / Palazzo Resort Hotel and Casino, Las Vegas, NV 89109-8941
CONTACT
Website
+1 702-414-3600
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Write a ReviewReviews (865)
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All reviews
"wave room"
in 100 reviews
"salt grotto"
in 54 reviews
"salt room"
in 49 reviews
"igloo room"
in 22 reviews
"co ed"
in 20 reviews
"straight razor shave"
in 18 reviews
"herbal room"
in 12 reviews
"dry sauna"
in 23 reviews
"rock wall"
in 11 reviews
"crystal steam room"
in 11 reviews
"exercise physiologist"
in 10 reviews
"fitness center"
in 13 reviews
"cold room"
in 10 reviews
"palazzo hotel"
in 11 reviews
"day pass"
in 35 reviews
"deep tissue massage"
in 15 reviews
"great massage"
in 13 reviews
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11 - 20 of 858 reviews

Reviewed 16 March 2018

I am unbelievably disappointed by my experience. I had been looking forward to a massage at Canyon Ranch for weeks. I arrived early, checked in early and was ready on time. It took a long time for them to come back and get me so...More

3  Thank Montie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 19 March 2018

I appreciate your feedback and it is a disappointment to hear that we fell short in meeting your expectations during your recent visit. I apologize that you did not feel as though the spa was calm. Even though weekends are our busiest time, we still...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

The spa was great, they staff did a great job of checking on the guests, my wife and I had two excellent massages there, and the barber Philip Moreau also did an excellent job. It was a good "get away."More

Thank chris l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 13 March 2018

Thank you for choosing to spend some relaxation and rejuvination time with us and for your gracious comments. I look forward to passing along your compliments to our dedicated staff. It will be our pleasure to welcome both you and your wife again soon! Healthy...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

I go to this Salon to see Tina every time I visit. She has done my hair for years, cut and color. I wouldn’t see anyone else. She does a fabulous job and wish I could make more visits just to have her do my...More

Thank squeek907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 12 March 2018

On behalf of our wonderful salon team, thank you for your review. Tina is delighted you enjoyed your hair cut and color. Our creative salon stylists want to give you the look that will make you feel your most beautiful. It will be a pleasure...More

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Reviewed 9 March 2018

I spent the entire day at the Canyon Ranch Spa and had a very relaxing experience. I've been to many spas and this one was one of the better ones. Not the best---but up in the the top ten. Nothing beats the Grove Park Inn:)...More

Thank Ufgrad98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 12 March 2018

Thank you for sharing some of the highlights of your spa day with us and I look forward to passing along your compliments to our massage team and entire staff. I appreciate your feedback on dining options and I will definitely share your concerns and...More

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Reviewed 8 March 2018

I went to the hair stylist Rozanne Delacruz and had a great experience! It was such a great atmosphere and she is wonderful! I highly recommend checking the spaclub out and if you are looking for a hair stylist, Rozanne is the one to see!...More

Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 12 March 2018

Rozanne is delighted to hear you are happy with your experience and thanks you for your recommendation. It will be our pleasure to have you as a regular guest at the salon. See you soon! Healthy Regards, Deirdre Strunk

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Reviewed 7 March 2018

I booked this as a day for a spa relaxation with my daughter and sister for my wedding. It was very nice and the staff was wonderful. Very clean facility and comfortable. In the waiting area they had water and fruit available to snack on...More

Thank sherrir62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 8 March 2018

Congratulations on your wedding! It is a pleasure to hear you, your daughter and sister spent your spa day with us. Thank you for sharing your compliments and experience with the readers of TripAdvisor. We look forward to welcoming you again during your next trip...More

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Reviewed 6 March 2018 via mobile

As my wife and I were staying in the Venitian Resort I was supprised to find there was a $50 per person charge to use the spa basic facilities (spa/sauna/steam room etc.) And the only facilities we could use as a couple were no more...More

1  Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 7 March 2018

Thank you for taking the time to share your thoughts regarding your recent visit. I am pleased to hear your issues were resolved with our spa manager. I hope you give us another opportunity to share with you the exceptional health and spa experience for...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

Very clean place - great relaxation room(s). If you book a group, you can get a discount. Lots of great amenities - massages are excellent.

Thank kristine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 5 March 2018

Thank you for your review and I am pleased to hear you enjoyed your massage. It will be a pleasure to share your gracious comments with our team and we look forward to welcoming you again. Healthy Regards, Deirdre Strunk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018 via mobile

I booked a day at the spa during my stay at the Venetian. It was wonderful luxurious relaxing. Special credit goes to barber and stylist Philip Moreau who was working that day. I got a hot straight razor shave and a beard trim. He is...More

1  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 27 February 2018

We thank you for your “5 star” endorsement and recommendation to include a visit with our master barber, Philip. He certainly is one of the best at his craft and we’re grateful for his strong following and more than happy clients. On behalf of all...More

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Reviewed 19 February 2018 via mobile

It only is rated very good (four circles) while many others are 4 1/2 or 5. Makes no sense that it is rated #1. Since the spa is in the over the top luxurious Pallazzo we were expecting the same level of luxury. We couldn’t...More

3  Thank travelgrlsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanyonRanchSpaClub, Spa Director at Canyon Ranch SpaClub - Las Vegas, responded to this reviewResponded 21 February 2018

Thank you for sharing your feedback. While I am pleased to know you enjoyed your treatment, I am disappointed to hear the rest of your visit did not meet your expectations. I will be sure to share your concerns with our management team. We take...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
DanaAlabduljaleel
12 January 2018|
Answer
Response from martygood | Reviewed this property |
No, unless you have a special package. I paid a $50 or so user fee for day use of the spa.
0
Votes
DanaAlabduljaleel
12 January 2018|
AnswerShow all 6 answers
Response from cvsIII | Reviewed this property |
No. You have to pay for services.
0
Votes
Rebecca S
29 October 2017|
Answer
Response from katiebear521 | Reviewed this property |
Yes, I had wine in their cafe/restaurant.
0
Votes
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