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Review Highlights
Great Spa Experience

Had a fully body massage with complimentary champagne and foot soak, also utilized the steam room... read more

Reviewed 1 week ago
mariagarb2188
Romantic night

Very relaxing refreshing and professional..the staff was excellent and very happy...rooms were big... read more

Reviewed 4 weeks ago
Lancesingh
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent52%
  • Very good22%
  • Average11%
  • Poor10%
  • Terrible5%
Travellers talk about
“couples massage”(12 reviews)
“foot soak”(17 reviews)
“spa staff”(4 reviews)
About
Reflections Spa is located at Grand Cascades Lodge at Crystal Springs Resort. Our unique array of services include many themes and elements of the resort and local environment, such as "The Wine Cellar" featuring treatments using wine and grape seed...more
Contact
3 Wild Turkey Way, Grand Cascades Lodge, Hamburg, NJ 07419-1531
Website
+1 855-937-7382
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Reviews (80)
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LanguageEnglish
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All reviews couples massage foot soak spa staff champagne and chocolates great spa massage session red walls steam room grand cascades deep tissue foot treatment masseuse pamela rub
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1 - 10 of 80 reviews
Reviewed 1 week ago

Had a fully body massage with complimentary champagne and foot soak, also utilized the steam room and loved that there was quartz hanging from the ceiling- it was a nice touch. Would definitely go back again.

Date of experience: January 2019
Thank mariagarb2188
Reviewed 4 weeks ago via mobile

Very relaxing refreshing and professional..the staff was excellent and very happy...rooms were big anx comfortable..

Date of experience: February 2019
Thank Lancesingh
Reviewed 8 February 2019

Such a beautiful space and a great service. I was relaxed from the minute I walked in. The staff - from the reception desk to the nail technician to the checkout process - was beyond helpful and knowledgeable. Great experience.

Date of experience: February 2019
Thank Barbara Lynn C
Reviewed 1 February 2019

The front desk staff was unprofessional, unaccommodating and dismissive. My guest indicated that during their massages they could hear children running over their heads. At the end of my massage I heard the same noise. Not quite what is expected from a high end, luxury...More

Date of experience: January 2019
Thank RichEvents9
Reviewed 30 January 2019

My massage was very nice. It's the only place in the resort that I enjoyed. They have a nice foot scrub and bath at the end.

Date of experience: January 2019
Thank Laura C
Reviewed 6 January 2019 via mobile

My boyfriend and I loved our couples massage! The ambiance is very relaxing, facility is clean and staff are very friendly. Definitely ask for deep tissue. It was one of the best massages we've ever had. The hot stones were an added bonus.

Date of experience: January 2019
Thank Msl640
Reviewed 10 November 2018

I'll start with the positive. Caitlin was by far the best thing about this spa. My facial was fantastic and she made me feel pampered. The rest of the experience not as great. the foot soak is a little gimmicky but okay. The chairs are...More

Date of experience: November 2018
Thank Tint83078
Reviewed 25 October 2018

Very nice waiting area, served champagne and chocolates but the actual service was extremely basic. Then you get a complimentary foot soak in a pool that everyone else has their feet soaking in. Was a little gross.

Date of experience: October 2018
Thank Lorri S
Reviewed 9 October 2018

best couples massage we have had.. the rock salt on the feet was great..they were on time and very helpful. the champagne at the end was the caveat to the whole thing

Date of experience: September 2018
Thank Roam577903
Reviewed 1 October 2018

I don't know where to start. I was here this past weekend with my boyfriend and 2 other couples. My boyfriend and I arrived about 15 minutes late to our appointment because we live far away and were stuck in traffic. When we arrived not...More

Date of experience: September 2018
1  Thank Ines V
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