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Day Spa of Millburn

11 Reviews
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Day Spa of Millburn

11 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Aliyah P wrote a review Oct 2018
Montclair, New Jersey1 contribution
My experience here was very displeasing. Upon arrival I waited while the receptionist verified my groupon, she didn’t seem too happy to be there. An older woman came out with a younger woman and started to explain that they had false advertised on the the couples Groupon, they did not receive champagne, fruit, and chocolate as promised. The receptionist then said “a couple is a man and a woman, not two women”. She insisted on arguing with the women on why they did not count as a couple while the masseuse ushered them to the door after telling her she had to pay the taxes. It was very uncomfortable. When she started my massage, she massaged me through the covers. I’ve never had this happen. The masssge was very amateur and it didn’t do a thing for me, she also kept trying to get me to upgrade. Afterwards, I had to pay taxes and then she told me it was mandatory that I tip $15 for that ridiculous massage. We argued, she did not receive a tip and I told her for future reference a tip is a suggestion and she cannot tell people that they have to tip especially that amount for bad service.
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Date of experience: October 2018
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JimBrady wrote a review Aug 2018
Millburn, New Jersey58 contributions29 helpful votes
The $28 dollar pedicure turned out to be $65 because the recommended some treatment. Lost a Client, glad itcwasn’t $100
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Date of experience: August 2018
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WanderTheUS wrote a review Mar 2018
Summit, New Jersey30 contributions5 helpful votes
I so rarely write bad reviews because I don't want my bad experience to ruin a business in any way, but these people are so incredibly unprofessional that I just had to! First, if you have a Groupon or living social certificate they tell you upfront that you should've bought from them and not from these sites. Even their tone changes on the phone when they hear you already bought it. Second, I called back 3 days before my appointment and said I can't make it but would like to reschedule. I'd like to mention that I was told so long as I let them know 24 hours before the appointment that they could figure something out. Here I am 3 days in advance, thinking it really wouldn't be a problem and this woman is basically shouting on the phone how she couldn't help me or do anything for me, that they're all booked and have nothing available for awhile!!! I asked what if I contact living social and see if they'll reimburse me then because I'm trying to get a massage to relax not cause more anxiety! She said to go ahead and try but they will dispute it because they made me 1 (one) appointment already and that I'm the one who can't make it so they will not give me my money back. Needless to say, I wasted time and money and got nothing out of it but a good yelling on the phone. They're disrespectful and rude!!!!! DO NOT GO HERE!
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Date of experience: March 2018
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Lauren T wrote a review Mar 2018
5 contributions2 helpful votes
I bought 2 90 minutes massages on Groupon. When I called to make an appointment I mentioned I had a Groupon. The closest appointment they had for 2 massages on the same day was 3 months later. (Meanwhile we were the only people there lol). The rooms are small the beds are up against the wall so they can't move completely around the bed and they put 2 beds in a small room. The beds are just beds there is no spot for your face except some rolled up towels in a U shape. (So your breathing your own hot air the whole time with your neck at a bad angle.) The room is cold and right next to the bathroom so we can hear flushes while waiting. Luckily they werent busy so it only happened 3 times. The women bump into eachother trying to navigate the room. And the massage oil is cold like the room. She put my body in the most akward position with my arms over my head. Then she removes the sheet places a small towel between my legs and leaves it like that most of the time. I thought she would at least see that I had goosebumps and put the sheet on me but no. Then the most akward horrible massave I have ever expierenced went on for 90 minutes but felt forever. I contenplated getting up and pretending I was sick. But my partner was laying on the bed next to me. Now 5 hours later writing this review my back is killing me so please if you get anything out of this review: DON'T GO HERE. YOU WILL REGRET IT. MOST UNCOMFORTABLE AKWARD MASSAGE EVER.
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Date of experience: March 2018
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Pasi M wrote a review Feb 2018
Millburn, New Jersey20 contributions4 helpful votes
We started with couples' massage deal through Groupon and became regular customers since then. They often offer good deals to bring you back and the massage services have been professional and pleasant. They are also expanding to a new facility in town shortly. The only negative is one pushy lady trying to over sell pricier packages.
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Date of experience: January 2018
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