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Review Highlights
ok be needs updates

We stayed here for my daughters birthday and it was ok. Nothing spectacular especially compared to... read more

Reviewed 18 October 2018
loveto t
,
Middletown, New Jersey
Redemption

We went to the resort with a complimentary pass due to the horrible experience our 1st visit. I'm... read more

Reviewed 5 weeks ago
Tehira W
via mobile
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Traveller Overview
  • Excellent22%
  • Very good26%
  • Average18%
  • Poor11%
  • Terrible23%
Travellers talk about
“birthday party”(19 reviews)
“lots of fun”(15 reviews)
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915 Route 73, Mount Laurel, NJ 08054-1123
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+1 856-802-3929
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All reviews adult only hot tub birthday party lots of fun just ok great family fun hotel stay new jersey arcade blast bucket lauren complaint hostess groupon
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1 - 10 of 588 reviews
Reviewed 1 week ago via mobile

They have brown bugs crawling all over. When I called the front desk they sent a guy with spray. I packed up my kids and went to the water park, that was no better they crawling around the poles and up the tables. I had...More

Date of experience: December 2018
1  Thank the s
Reviewed 3 weeks ago

you should'nt go there to coco key because it is half the size of half of kalahari and they have little critters climbing out of the walls and alot of babyish stuff and a miny lily pad walkingMore

Date of experience: November 2018
2  Thank Gizelle V
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 2 weeks ago

I apologize that you experienced some challenges while you were here. I would like to assure you that we take all feedback very seriously and I can assure you that we will engage all customer comments with our team.I would also like to assure you...More

Reviewed 3 weeks ago via mobile

Man devin made my day he was sooooo good to me I had so much fun in the arcade you know if devin wasn’t there I would never had so much

Date of experience: November 2018
1  Thank Savageplayer
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. We are so very happy to hear Devin made your experience a great one. We will let Devin know , and we look forward to having you and your family visit with us again soon!

Reviewed 4 weeks ago via mobile

So impressed. Top notch lifeguards! Great lazy river. A lot of fun for the kids. And great bar inside for the adults

Date of experience: November 2018
1  Thank Expedition505006
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time at our water park and we look forward to seeing you again!

Reviewed 4 weeks ago

Devon in the arcade did a wonderful job for our family. He had the patience of a saint with our kids while they took a really long time to choose their prizes. He also helped us with any and all issues we had with the...More

Date of experience: November 2018
1  Thank Compass66438193731
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to post about your recent stay with us. We will make sure to let Devin know what a great job he did. Thanks again, and we will see you next vacation.

Reviewed 5 weeks ago via mobile

We went to the resort with a complimentary pass due to the horrible experience our 1st visit. I'm happy to report it was a complete turn around. The wait wasn't long, the front desk staff were friendly, one staff even remembered that we were there...More

Date of experience: November 2018
1  Thank Tehira W
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 4 weeks ago

Thank you for giving us a second chance to make a fist impression. We are please to here that the challenges you experienced were corrected. The comments and suggestions we receive from our guests are taken seriously.They tell us what we’re doing right, what we’re...More

Reviewed 30 October 2018 via mobile

AWESOME time birthday for my twins I was running late the host tiAnna and Shamiya were so patient and held it down tell i arrived while my guest were their waiting

Date of experience: October 2018
1  Thank Maps49215038398
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 4 November 2018

Thank you for your feedback. We are so very happy to hear that Tianna and Shamiya made your day! We look forward to having you and your family visit with us for your next birthday or special event.

Reviewed 18 October 2018

We stayed here for my daughters birthday and it was ok. Nothing spectacular especially compared to the great wolf's and sahara sams and other indoor water parks. The hotel room itself was clean but old and dirty looking. The water park was chaotic and kept...More

Date of experience: April 2018
2  Thank loveto t
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want...More

Reviewed 23 September 2018

Great family fun! Staff are friendly and park is very clean!! Hot tub area for adults to relax. Bar for drinks and basic park food fare.

Date of experience: June 2018
1  Thank stephanie c
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 29 September 2018

Stephanie, Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, we look forward to seeing you again!

Reviewed 19 September 2018 via mobile

9/9/18-9/11/18 Had a great time thanks to the staff and Tim at the front desk. Everything is on site waterpark, restaurant bar and pool. The area is great too, although you must drive or take a cab. Wal-Mart the Moorestown mall, skyzone, bowling and the...More

Date of experience: September 2018
1  Thank Lucretia C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 29 September 2018

Lucretia, Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, we look forward to seeing you again!

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Questions & Answers
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MyKayla L
12 September 2018|
AnswerShow all 2 answers
Response from ShellyRae1980 | Reviewed this property |
Look to my answer.
0
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Christopher B
23 April 2018|
AnswerShow all 6 answers
Response from Michele R | Reviewed this property |
Watching the kids have fun and staying cool
0
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Cherish G
3 April 2018|
AnswerShow all 3 answers
Response from sublimemoon | Reviewed this property |
I don't believe they have one. There's a seating area near the water area that you can park the stroller, but you have to keep an eye on your belongings. I don't believe there's any rule against strollers but you can always... More
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