Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa, Poughkeepsie: Hours, Address, Hand & Stone Massage and Facial Spa Reviews: 4/5

Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa
4
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
10:00 AM - 6:00 PM
About
Hand and Stone Massage and Facial Spa Poughkeepsie, NY provides professional spa experiences at affordable prices seven days a week. Guests entering our spa in Poughkeepsie, NY will be enveloped in soothing sounds and aromas while the journey to relaxation and restoration awaits. In a stress-filled world, our full body massage will relieve tension, soothe tired muscles and temper migraines. We offer several choices including Swedish, Deep Tissue, Sports and more! Be sure to ask us about our Signature Hot Stone Massage, designed to melt away the stress of deadlines and hectic schedules. Looking for quality time with a loved one? Ask us about our private sanctuaries reserved for Couple's Massage. Interested in our facial services? We know radiant, healthy skin reflects how you look and feel. Hand and Stone's facials are performed by certified Estheticians and are individually tailored for Women, Men and Teens. Hand and Stone offers Dermalogica(R) and ClarityRX products and will prescribe a maintenance program so you can enjoy a clear, beautiful complexion in between regular appointments. We also offer Exceptional Exfoliation Facials such as Microdermabrasion and Peels which gently and effectively exfoliate the skin with essentially no down time. We'll help you look and feel your best, affordably! Call today to schedule your appointment! We're open 7 days a week with extended hours and gift cards are available for all occasions.
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4.0
22 reviews
Excellent
12
Very good
4
Average
1
Poor
1
Terrible
4

JeaninePorter1
1 contribution
Long time member with no stopping in sight
May 2021
I have been a member at the Poughkeepsie location for I believe 6 years now. I find the male therapists a little more my speed as I like deep pressure and the folks at the front desk are so warm and welcoming that theyve become almost like friends. When I come in they ask how things are going and wedding updates. My facials with Taylor and Angelina are fantastic and my skin is looking better than ever. I usually go to Alexander and Xavier for my massages and they both are fantastic, super attentive and really focus on my problem areas. All in all, I find the service to be well worth the money and I always look forward to my experience there.
Written 27 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

P7542SXsarag
Wappingers Falls, NY22 contributions
Best facial!
Feb 2019 • Solo
I had my first facial (ever) today with Julie. She was beyond excellent! She was so knowledgeable and so thorough yet incredibly relaxing. Thank you Julie for the best first facial I could have hoped for. The staff from beginning to end was exceptional. I will definitely be back!
Written 7 February 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jfrey717
Hyde Park, NY15 contributions
An Oasis in Poughkeepsie!
Nov 2018 • Couples
The staff here all make you feel like your miles away on a tropical island, only close to home! The prices are reasonable too! They book out a month in advance at most times which tells me they have a steady following of returning self-spoilers who enjoy the pampering - it's important to take care of yourself and this place knows how to do just that!
Written 16 January 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Meg S
New York259 contributions
Great massage for a great price
Jan 2018 • Solo
I was given a gift of a massage at Hand and Stone and I was so glad for it. I got a great massage in a comfortable room, with lovely "spa" music and a warm massage table. My massage person was friendly but not too talkative. I got to set the tone as I don't like to talk when I'm getting a massage. But she did want to know where she should focus and what types of products she would use. She wanted to make sure I was pleased with the temperature of the bed and room. Afterward, she brought me some coconut water (my choice) and did not rush me in any way. I was very relaxed and pleased following my massage at Hand and Stone and will return. I have had many massages at other places and paid twice the price and this was every bit as good as those.
Written 7 January 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

IMO_Marie
4 contributions
Should've Trusted the Reviews on Membership!
Jun 2017 • Solo
First and only massage here was decent but my issue was being lied to by one of the front desk employees about the membership details. Was told Multiple times there were no additional charges after the initial signup fee and that my card would only be charged when I wanted to schedule an appointment. My mistake for trusting what she said and signing the paperwork before thoroughly reading it. Monthly charge was put on my card this week. Called to cancel the membership and after speaking with the manager ,Taylor, I have a feeling this is not something uncommon at this place. Went in to cancel the membership only to find out the employees receive commission for getting clients to sign up for a membership. I would have just given the girl at the front desk a few extra dollars, she didn't have to lie to get a commission. Lesson learned for me, this is not a place I want to continue to give my business to.
Written 1 August 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear IMO_Marie, Thank you for your feedback. We sincerely apologize if the membership program was not explained to you clearly enough when enrolling. We aim to be as transparent as possible with how the membership works with every client and follow up with written documentation in the New Member Welcome Packet that reviews all the benefits of the lifestyle program. Each lifestyle member provides written consent on a form presented to them which is verbally reviewed with each client outlining that they will be automatically charged monthly until they choose to end their relationship with us with written documentation and one final payment is processed for their final service with us. A business card of a management team member is also provided so each member has a contact person to review any questions or concerns regarding the membership readily available. However, we always know there is room for improving our system to provide the best possible experience for every one of our clients and appreciate you bringing this situation to our attention so may use this as an example of how important clarifying each aspect of our membership is. You are correct in the fact that our Spa Associates do receive commission for memberships they sell, but I promise you that there was no intent to deceive you or any other clients we encounter. I apologize if you felt otherwise. Please feel free to reach out to myself or Taylor, should you have any additional questions or wish to discuss anything further. We do hope to see you again soon! Warm Regards, Rianna Principe Spa Manager Hand and Stone Poughkeepsie 845-298-8088 mgr.pok@handandstone.com
Written 3 August 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

gor3876u
Wappingers Falls, NY18 contributions
very relaxing
May 2017
very friendly place. have variety of services. a little on the pricy side, but massage was good. might go back some day
Written 27 June 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

victoriasL5939DF
Poughkeepsie184 contributions
Fantastic!
May 2017 • Solo
I have the best husband ever! He gave me a subscription for Christmas. I have gone every month since. Staff is VERY friendly. My massage therapist asks me each time if there is something I would like her to "work on". She listens to my wants and I have had 5 amazing massages. I have brought 4 guests with me here and there. They have been happy as well! This is all I want for Christmas EVERY YEAR! I visit the Poughkeepsie, NY location every time!
Written 17 May 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your kind words! We are so happy to hear that you've been enjoying services with us and we look forward to having you with us for a long time to come!
Written 19 May 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

margie840
Philadelphia, PA30 contributions
Very relaxing
Feb 2017 • Solo
I went to the Hand And Stone on Locust ST. in Philadelphia for a hot rock massage. Paula was my masseuse. She explained what was going to happen, asked what areas were more tense and focused on them. The whole experience was very relaxing.
Written 9 February 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Christine B
Wappingers Falls, NY135 contributions
Professional, Friendly Staff
Dec 2016
Have tried a variety of salons and massage therapists and have found an excellent therapist at Hand and Stone. It is not super fancy like a variety of spas, however, the bottom line is how you feel when you leave. Has it been a good beneficial massage? Yes, I have had this at Hand and Stone.
Written 8 January 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review! We hope to see you again soon!
Written 19 May 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jessica M
Wappingers Falls, NY5 contributions
don't go corporate!
Jun 2016
The Esthetician is rough with your skin and the massages are ok. Nothing to write home about. If I were you I'd Google a small business for these services and not corporate/ chain places.
Written 27 June 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Jess, We appreciate your feedback and apologize that your experience with us has been less than stellar, as we aim to provide the best possible experience to every one of our clients. Though we are a "corporate" spa, we are individually owned and run by a local family and are very involved in the local community. We hope that one day you will return and we can pair you up with therapists that would be a better fit for you. Warm Regards, Rianna Principe Spa Manager
Written 19 May 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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