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Hand & Stone Massage and Facial Spa

Closed Now: 09:00 - 22:00
Open today: 09:00 - 22:00
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Review Highlights
Very relaxing

I went to the Hand And Stone on Locust ST. in Philadelphia for a hot rock massage. Paula was my... read more

Reviewed 9 February 2017
margie840
,
Philadelphia, Pennsylvania
Good place for a first timer and seasoned vet

Personally, having relaxed with several massages in the past and taking a first timer to this... read more

Reviewed 31 May 2016
KEP12538
,
Hyde Park, New York
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Traveller Overview
  • Excellent48%
  • Very good21%
  • Average5%
  • Poor5%
  • Terrible21%
7 Jan 2018
“Great massage for a great price”
1 Aug 2017
“Should've Trusted the Reviews on Membership!”
About
Hand and Stone Massage and Facial Spa Poughkeepsie, NY provides professional spa experiences at affordable prices seven days a week. Guests entering our spa in Poughkeepsie, NY will be enveloped in soothing sounds and aromas while the journey to...more
Closed Now
Hours Today: 09:00 - 22:00
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Contact
1895 South Rd, Poughkeepsie, NY 12601-6031
Website
+1 845-298-8088
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Reviews (19)
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1 - 10 of 19 reviews
Reviewed 7 January 2018

I was given a gift of a massage at Hand and Stone and I was so glad for it. I got a great massage in a comfortable room, with lovely "spa" music and a warm massage table. My massage person was friendly but not too...More

1  Thank Meg S
Reviewed 1 August 2017

First and only massage here was decent but my issue was being lied to by one of the front desk employees about the membership details. Was told Multiple times there were no additional charges after the initial signup fee and that my card would only...More

Thank IMO_Marie
HSPoughkeepsieMGR, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 3 August 2017

Dear IMO_Marie, Thank you for your feedback. We sincerely apologize if the membership program was not explained to you clearly enough when enrolling. We aim to be as transparent as possible with how the membership works with every client and follow up with written documentation...More

Reviewed 27 June 2017

very friendly place. have variety of services. a little on the pricy side, but massage was good. might go back some day

Thank gor3876u
Reviewed 17 May 2017 via mobile

I have the best husband ever! He gave me a subscription for Christmas. I have gone every month since. Staff is VERY friendly. My massage therapist asks me each time if there is something I would like her to "work on". She listens to my...More

Thank victoriasL5939DF
HSPoughkeepsieMGR, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 19 May 2017

Thank you so much for your kind words! We are so happy to hear that you've been enjoying services with us and we look forward to having you with us for a long time to come!

Reviewed 9 February 2017

I went to the Hand And Stone on Locust ST. in Philadelphia for a hot rock massage. Paula was my masseuse. She explained what was going to happen, asked what areas were more tense and focused on them. The whole experience was very relaxing.

Thank margie840
Reviewed 8 January 2017

Have tried a variety of salons and massage therapists and have found an excellent therapist at Hand and Stone. It is not super fancy like a variety of spas, however, the bottom line is how you feel when you leave. Has it been a good...More

Thank Christine B
HSPoughkeepsieMGR, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 19 May 2017

Thank you so much for your review! We hope to see you again soon!

Reviewed 27 June 2016

The Esthetician is rough with your skin and the massages are ok. Nothing to write home about. If I were you I'd Google a small business for these services and not corporate/ chain places.More

1  Thank jess111180
HSPoughkeepsieMGR, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 19 May 2017

Dear Jess, We appreciate your feedback and apologize that your experience with us has been less than stellar, as we aim to provide the best possible experience to every one of our clients. Though we are a "corporate" spa, we are individually owned and run...More

Reviewed 31 May 2016

Personally, having relaxed with several massages in the past and taking a first timer to this establishment was a great place for her. The masseurs were very professional, attentive and receptive to ones needs and could carry on light conversation while giving a relaxing hour...More

Thank KEP12538
HSPoughkeepsieMGR, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 19 May 2017

Thank you for your kind words!

Reviewed 28 February 2016 via mobile

Their service is truly terrible. I booked 2 massages and received several text messages confirming my appointments. I even received a phone call day of the appointments to ask if "one of us would mind a male massage therapist", and when we showed up they...More

3  Thank woozel
Robert D, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 1 March 2016

Dear Valued Customer, I sincerely apologize that there was an issue with your appointments. We hold ourselves to the highest level of customer service and are upset to hear that your experience with us did not meet these standards. It seems as though someone else...More

Reviewed 23 February 2016

I have only had facials at Hand & Stone, but they are so fabulous I became a member and now get one every month. I want to try a massage, but don't want to give up my monthly facial.

Thank anneseymour2014
HSPoughkeepsieMGR, Manager at Hand & Stone Massage and Facial Spa, responded to this reviewResponded 19 May 2017

We are so happy to hear you've been enjoying you facial services with us! Maybe when you reach a free service with your points you can treat yourself to a massage on us! :)

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Questions & Answers
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Linda H
19 February 2017|
Answer
Response from Robert D | Property representative |
Hi Linda, if you are specifically looking for our Poughkeepsie, NY location our membership is $59.95 a month, which prepays you for your choice of one facial OR one massage a month. It also locks you in for discounts on... More
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