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Tru Escape

93 W Campbell Rd, Port Rotterdam Mall, Schenectady, NY 12306-6800
+1 518-526-2690
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Review Highlights
Unbelievably bad experience

Me my Fiancée and 3 of our friends did the serial killer one... To begin with two of the doors were... read more

Reviewed 3 weeks ago
patrickwhite92
,
New Hartford, New York
via mobile
Superhero room is superfun!

Superhero was rated in the middle for difficulty. Never done anything like this before and... read more

Reviewed 20 April 2018
NYDiamondDaddy
,
New York City, New York
via mobile
Read all 8 reviews
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Overview
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Tru-Escape presents unique and interactive live action adventure games. You will have to work as a team to solve puzzles, riddles, find clues and complete tasks if you hope to solve the room. Fun and excitement are the names of the game here. Escape games were born from the video game industry. We disconnect the controller and reconnect you with family and friends. Come enjoy premium Escape rooms. Live action entertainment. You have 60 minutes to solve puzzles and riddles in a themed room to solve a mystery. Too much fun!
  • Excellent64%
  • Very good12%
  • Average12%
  • Poor0%
  • Terrible12%
Travellers talk about
“escape room” (4 reviews)
“clues” (2 reviews)
“brains” (2 reviews)
Suggested Duration: 1-2 hours
LOCATION
93 W Campbell Rd, Port Rotterdam Mall, Schenectady, NY 12306-6800
CONTACT
Website
+1 518-526-2690
Write a ReviewReviews (8)
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"escape room"
in 4 reviews
"clues"
in 2 reviews
"brains"
in 2 reviews
"solve"
in 3 reviews
"entertainment"
in 2 reviews
"fun"
in 2 reviews
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Reviewed 3 weeks ago via mobile

Me my Fiancée and 3 of our friends did the serial killer one... To begin with two of the doors were unlocked, so we closed them as to not mess up the game Only to find out the room was missing three of the keys...More

Thank patrickwhite92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donn D, Owner at Tru Escape, responded to this reviewResponded 3 weeks ago

Hi Patrick. Thanks for reaching out to us. I have responded to your review on Google but have not heard back from you. I am sorry we dropped the ball on your experience. We take pride in our rooms and are truly sorry this happened....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018 via mobile

Superhero was rated in the middle for difficulty. Never done anything like this before and finished with less than a minute to spare. We needed a few hints but there were only two of us. Fun and would love to do another room sometime! It...More

Thank NYDiamondDaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

This was my first escape room but I tried it with a veteran and we both enjoyed it. It's difficult for me to really review since I have no basis for comparison but we did both enjoy our time there and solved it with only...More

Thank svsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 14 December 2016

We were a group of 6 adults and chose to try our luck with completing the "Outbreak" escape room at the Schenectady, NY location. We had a blast!! We were stumped a couple of times, definitely needed the extra brains to problem solve some of...More

Thank Anna Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2016

My friends and I tried the Serial Killer escape room and it was AWESOME! We barely made it out before the time was up and it was really exciting! The atmosphere of the room is so real and the puzzles are a good mix of...More

2  Thank Bonnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2016

It's a little pricier than the one in Crossgates, but it's also better. The people are much nicer and there is much more attention to detail. Whereas the one in Crossgates feels like you're in an office cubicle, Tru Escape put effort into making a...More

1  Thank Randy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2016 via mobile

Had a great time solving puzzles in a new type of entertainment. Go into a room and solve the mystery. It's like Clue without the dice. 5 stars. Can't wait to do secret agent room next.

Thank bcthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2016 via mobile

Tru-escape recently opened at the old Rotterdam Square Mall and after trying another escape room experience elsewhere, my wife and I decided to do the Startlett "couples" room at Tru-Escape. This room is designed for 2 (or a max of 4) people and I would...More

1  Thank MattyC82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donn D, Owner at Tru Escape, responded to this reviewResponded 16 July 2016

Thanks for the review! The Missing Starlet is our entry level room. Linear by design. Thanks for the suggestion. We were talking about another puzzle to add to the game. Hard to tell how it will play to the public without putting it out there...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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