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We stopped because it was near our hotel and we had a coupon for a free tasting. It’s a tasting room, not an actual winery, and it’s right in downtown Skaneateles. Not only do they have wines, they also have spirits from local and regional...More
Thank Polly H
WBVineyards, Manager at White Birch Vineyards Tasting Room, responded to this reviewResponded 2 days ago
Thank you for stopping in and taking the time to write a review! We appreciate your feedback.
We stopped in on a warm summer day in the middle of the week. There were 3 couples and we each shared a flight. The young woman who served us was experienced, gracious, and knowledgeable about the wines and liquors they serve. She explained the...More
1 Thank cherribrew
WBVineyards, Manager at White Birch Vineyards Tasting Room, responded to this reviewResponded 14 August 2018
Thank you for stopping in and taking the time to write a review! Cheers!
It is very difficult to deal with the public on most days, but when you are understaffed and those you do have working for you appear to be exhausted.... It's even worse for them. Hopefully, you'll be up to full staff soon and then, I'm...More
Our bearded server was the best. He took the time to make our birthday tasting memorable. Our young lady server was not to keen into being at work but still answered any questions we had. Over all we had a wonderful time.
We were staying at the Sherwood Inn just steps away and were presented with a coupon for a free flight tasting at White Birch. Very new wave looking with a sleek tasting bar on one side, wine on the other wall and a small open...More
Went here before dinner on a Sunday. We were the only ones there, but had to wait a long time before an employee appeared from the back. Not showing any enthusiasm about having customers.
The wines we chose were very good, but we were given...More
1 Thank Kenneth S
WBVineyards, Manager at White Birch Vineyards Tasting Room, responded to this reviewResponded 2 November 2017
We are sorry to hear of your experience at the tasting room. We strive to provide a professional and attentive tasting experience. We would be happy to discuss this further with you via email if you would like to contact us at firstname.lastname@example.org, as we...More
We enjoyed sampling the various wines and each of us purchased our favorites while here. Unfortunately, the server was more interested in flirting with two young ladies than assisting our group. When he finally broke away to help us, he was unable to answer our...More
1 Thank Sharon E
WBVineyards, Manager at White Birch Vineyards Tasting Room, responded to this reviewResponded 4 October 2017
I am truly sorry you had a bad experience at our tasting room. We strive to deliver a positive experience and would love the opportunity to make it up to you.
Here the tasting is given as a flight. You can have wine or liquor. We did both. The only thing is that we did not feel the person who poured for us really told us about the wine. However, we did enjoy the atmosphere here.
Nice visit on a hot day. The tasting room is deceptive looking from outside. Once you walk in however, you are able to find comfortable seating in a beautiful atmosphere which is very conducive to wine and spirit tasting.
The bourbon cream liquor is so...More