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Review Highlights
Poor customer service

When I bought from the Enigma Co. online, the first part of my order was shipped to the wrong... read more

Reviewed 13 November 2017
ebtalc1
,
Denver, Colorado
Probably ok to visit but NEVER order anything from them online!

I found this shop online and ordered one of their beautiful living orbs. Unfortunately, they... read more

Reviewed 6 September 2017
Francesca S
,
Danville, California
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Traveller Overview
  • Excellent33%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible67%
13 Nov 2017
“Poor customer service”
6 Sep 2017
“Probably ok to visit but NEVER order anything from them online!”
About
"Refining The Everyday Man" Enigma.Co moves in a forward and organic direction not only in regards to shopping, but both the perception of style and a gentlemens sophistication. We strive to bring a creative and independent style of men's retail to...more
Suggested duration: < 1 hour
Contact
16 1st St, Troy, NY 12180-3802
Website
+1 518-308-8422
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Reviewed 13 November 2017

When I bought from the Enigma Co. online, the first part of my order was shipped to the wrong address (my fault). That was fixed, but they then proceeded to ship the second part of my order (3 MONTHS LATER!) to the same wrong address....More

Thank ebtalc1
Reviewed 6 September 2017

I found this shop online and ordered one of their beautiful living orbs. Unfortunately, they charged my card and never shipped. Only after a dozen emails, phone calls and finally a threat did they ship my product. They apologized and said they had been busy....More

1  Thank Francesca S
Reviewed 27 September 2015

I was recently out for Troy Night Out, and this wonderful store had a band I hadn't heard of in residence for the evening. The crowd was pretty cool people, the store gorgeous, the patio unbelievable, and the owners gregarious and friendly. Absolutely one of...More

1  Thank Ben L
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