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Kalbarri Visitor Centre

Closed Now: 09:00 - 13:00
Open today: 09:00 - 13:00
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Review Highlights
Great service

Very helpful staff and a great range of local products. Staff are very keen to make your stay in... read more

Reviewed 4 weeks ago
Justin K
,
Perth, Australia
Worth it

Called into the Kalbarri visitors centre to collect information on the best features of . Kalbarri... read more

Reviewed 4 weeks ago
robertsS7203HK
,
Western Australia, Australia
via mobile
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Traveller Overview
  • Excellent55%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
About
Pop in and visit us for all the local information on Kalbarri. Let us plan your itinerary, book tours, accommodation, bus tickets for travel north & south. Gift ideas and great souvenirs in store. One of the best locations in Kalbarri with river and...more
Closed Now
Hours Today: 09:00 - 13:00
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Suggested duration: < 1 hour
Contact
70 Grey St, Kalbarri, Kalbarri National Park, Western Australia 6536, Australia
Website
+61 8 9937 1104
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Reviews (394)
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1 - 10 of 366 reviews
Reviewed 4 weeks ago via mobile

We dropped off at this centre for routing to Nature Window. The staff on duty was very helpful, not only giving us the route map, but also telling us how to get the result in touring around including the Eco Drive for wild flowers. Inside...More

Thank Edlileung
TracyG2149, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 4 weeks ago

Dear Edlileung, Thank you so much for your encouraging review regarding our customer service. We hope you had a wonderful time exploring Kalbarri and hope to see you again soon. Kind regards, KVC staff.

Reviewed 4 weeks ago

Very helpful staff and a great range of local products. Staff are very keen to make your stay in the area memorable.

Thank Justin K
TracyG2149, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 4 weeks ago

Dear Justin K, Thank you so much for your kind words and review of our Visitor Centre. We hope you had a wonderful stay here in Kalbarri and look forward to seeing again soon. The Staff at KVC.

Reviewed 4 weeks ago via mobile

Called into the Kalbarri visitors centre to collect information on the best features of . Kalbarri. Staff were lovely and very helpful. Nothing was to much trouble, and we were given a free map of the many attractions and the town site. Highly recommended for...More

Thank robertsS7203HK
TracyG2149, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 4 weeks ago

Dear Robert S, Thank you so much for your kind review of the Visitor Centre and staff. We hope you had a lovely stay here in Kalbarri and we look forward to seeing you again soon. Kind regards KVC staff.

Reviewed 4 weeks ago via mobile

Really great visitors centre with extremely friendly and helpful staff. Lots of lovely gifts for sales and plenty of free brochures to help you on your journey. You can never get lost once you have visited this place. Situated right in the town centre. Happy...More

Thank keentraveller2018
TracyG2149, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 4 weeks ago

Dear keentraveller2018, Thank you for your kind review, we are happy that we were able to help you enjoy our beautiful town. We hope to see you again soon. Kind regards KVC staff.

Reviewed 9 October 2018

Went in there today to buy a number of items but the lady behind the desk was speaking with someone else which is fine but I stood waiting unacknowledged & ignored by the two women in the back room. After waiting a few minutes I...More

Thank Voyager568202
kalbarrivc, General Manager at Kalbarri Visitor Centre, responded to this reviewResponded 11 October 2018

Dear Voyager568202, Thank you for your review We are sorry to hear there wasn't enough staff on at the time to help you. Our accountants are not any help to our visitors. We will try our best to have more staff available to help.

Reviewed 7 October 2018 via mobile

There was a pretty good array of pamphlets and brochures. The staff was quite knowledgeable and helpful. The best aspect was the small but unique range of jewellery for sale.

Thank karen m
kalbarrivc, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 8 October 2018

Hello Karen m, Thankyou for your kind feedback, we do love our unique jewellery pieces, and glad you appreciated them. Regards KVC

Reviewed 3 October 2018

We arrived on a Sunday on a long weekend. We were only there overnight and wanted to do an activity. I tried to ring and I went to the centre to try and book an activity. They were closed. There were quite a few people...More

Thank Coralmist62
kalbarrivc, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 4 October 2018

Dear Coralmist, Thank you for your review. We do try our best to accommodate visitors by trading 7 days per week (advertised hours are Mon – Sat 9am to 5pm, Sunday 9am to 1pm) As we are a not for profit Visitor Centre the after-hours...More

Reviewed 26 September 2018

unfortunately due to not enough bookings we had a couple of tours cancelled on us. The visitor centre couldn't have been more helpful in re-booking and sorting refunds for us. Very friendly staff.

Thank celticlas
kalbarrivc, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 1 October 2018

Hi Thank you so much for your positive review. We hope that you have enjoyed your stay here and will return soon. Kind Regards Kalbarri Visitor Centre

Reviewed 14 September 2018 via mobile

In the 2 times we have visited, the workers have been extremely friendly and helpful with all of our tourist questions!

Thank erintonkin23
kalbarrivc, Front Office Manager at Kalbarri Visitor Centre, responded to this reviewResponded 17 September 2018

Hi Thanks so much for leaving such a positive review. We hope you enjoyed your time in Kalbarri Warm Regards KVC Staff

Reviewed 7 September 2018

One of the poorer Information Centres we have ever encountered. The lady was less than helpful, and really could have cared less. So disapointing, as we have always found local Info centres to be spot on.

Thank Maggie F
TracyG2149, Manager at Kalbarri Visitor Centre, responded to this reviewResponded 9 September 2018

Dear Maggie, We pride ourselves on providing excellent customer service to all our customers and i'm sorry to hear of your experience. Can you please contact me on this email manager@kalbarri.org.au to help provide further clarification. Looking forward to hearing from you Regards Tracy Grosvenor

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Questions & Answers
Ask a question
Tabasco_chill
17 April 2018|
AnswerShow all 5 answers
Response from TONYCAI | Reviewed this property |
You can drive into the park and park in the car park then get out and walk at each location
1
Vote
ShinLiC2
23 March 2018|
AnswerShow all 6 answers
Response from Kalbarri Visito... C | Property representative |
Hi, Kalbarri National Park is open every day of the year. Passes can be purchased as you enter the park at the DIY payment booth or from the Visitor Centre prior.
0
Votes
john k
29 September 2017|
AnswerShow all 2 answers
Response from John G | Reviewed this property |
The visitor centre was open when we were in the area but that was a couple of months ago now. The whole area is well worth visiting and if you are interested in fishing, there are some great places to wet a line. Regards John
0
Votes
felix_phang
27 May 2017|
AnswerShow all 8 answers
Response from Kalbarri Visito... C | Property representative |
The Visitor Centre is open as normal. 9-5 Monday - Saturday and 9-1 on Sundays. You might have have heard the road into Natures Window and Z-Bend is closed. It will be open the first weekend of June and the weekends of the... More
0
Votes