The Lost Spring
The Lost Spring
4.5
Hot Springs & GeysersSpasThermal Spas
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 9:00 PM
Saturday
9:30 AM - 9:00 PM
Sunday
9:30 AM - 7:00 PM
About
Escape and leave the everyday behind as you relax and rejuvenate, immersing yourself in the peaceful restorative atmosphere of The Lost Spring. Discover a tranquil oasis nestled in the heart of the scenic Coromandel Peninsula, and bask in the revitalising serenity of one of New Zealand’s most unique destinations. Luxuriate in the therapeutic waters of our Geo-Thermal mineral pools, surrounded by lush native bush and the peaceful sounds of running water and birdsong. Experience the pure decadence of having delicious cocktails and dining delivered directly to you poolside while you soak, or pamper yourself with a massage or one of the many other tempting treatments offered at our indulgent day spa. The Lost Spring is the perfect getaway for a day of relaxation and indulgence and offers the perfect opportunity to retreat from the world and enjoy a truly transformative experience.
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  • FamilyFirst_12
    Chicago, Illinois57 contributions
    4.0 of 5 bubbles
    Enjoyable Evening
    We did the dinner package and Hot Pools option. The food was actually amazing which is why I gave it 4/5. We both had the filet and actually was my favorite meal of the trip. The drinks were tasty but seemed weak. It was quite crowded everywhere we went in the pools. The service was very good in the pools. One thing we didn't know until after we got there was to bring your own towel. We had to rent towels from them and pay. You do get a locker which is nice. It seemed clean for the most part.
    Visited March 2023
    Travelled as a couple
    Written 24 March 2023
  • haworth1961
    1 contribution
    5.0 of 5 bubbles
    The amazing massage
    As we were greeted by staff in the amazing restaurant area with towering ceilings, given refreshing green tea and then invited to the massage area on the second level made us feel as though we were in tropical overseas destination. The massage was professionally done leaving us feeling refreshed and special. Thank you for amazing experience.
    Visited March 2023
    Written 4 April 2023
  • Kerry R
    New Zealand1 contribution
    4.0 of 5 bubbles
    Beautiful tranquil pools
    On arrival you feel like you are in the tropics. Beautiful garden setting. We enjoyed the soak in these pools while enjoying a couple of cocktails and A plates of food. Would recommend a visit. Only negative is the change rooms are not large enough to cater for everyone.
    Visited April 2023
    Travelled with friends
    Written 8 April 2023
  • Tsering P
    Auckland, New Zealand6 contributions
    5.0 of 5 bubbles
    Pleasant even in Summer
    This was our second visit to The Lost Spring and we had the Dip & Dine package this time. We had two hours in the water and a fantastic main meal in the restaurant. Poolside cocktails were fabulous and really well made and the staff are so nice and efficient. We were a group of 5 adults and although it’s quite a romantic place there were lots of other family/friend groups too. This time we went it seemed a lot less crowded than our pre-covid visit. We spent most of our swim in the big cooler pool (about 24 degrees) under the swing bridge where you can recline out on a bit of an underwater platform. I really liked the Polynesian music they had pumping and the real tropical oasis vibe of the place. The whole grounds are beautiful not too big to get lost or too small to feel like you don’t have space to yourself. As a shorty at 5ft 2 there were some parts I had to be on tiptoes and watch out for random ledges you can drop down into. Likewise with all the selfie sticks! The water is said to be ancient and sterile so you don’t need to wash it off. There were outside showers however but I didn’t have my glasses so didn’t notice them. Yes it’s quite pricey but you don’t come to Whitianga every day so I think it’s well worth the experience. Don’t forget to bring your own towel as there is a small charge to use theirs.
    Hi There, Thank you for your beautiful and thorough review. We really appreciate that you took the time to share this experience that you had with us. We are so happy to hear of your very enjoyable experience over the Christmas break, and we truly do hope to see you again, sometime soon.
    Written 8 February 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with friends
    Written 27 December 2023
  • Joanne L
    Gold Coast, Australia322 contributions
    5.0 of 5 bubbles
    Must do!
    This place is soooooooo beautifully done. Pools are just amazing, so relaxing, go early as it gets busy. Staff are extremely helpful and friendly. The food was absolutely brilliant. We had the mussels, chicken wings and spanokopta. This is a must for!
    Hi Joanne, thank you very much for your review. We are so overjoyed to hear of your lovely experience from when you visited with us over the Christmas period. We do hope to see you again sometime soon.
    Written 8 February 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with family
    Written 30 December 2023
  • Nattayy
    56 contributions
    4.0 of 5 bubbles
    Great place to visit
    Great place! We went early as it can sometimes get very busy and it was a much nicer experience. The cocktails are nice and service is great - only downside would be there is only one shower for both men’s and ladies in the disabled toilet - which isn’t ideal. Other than that is a good price for a great experience
    Hi There, thank you very much for your review. We are very pleased to hear that overall your experience with us was what you expected. We do understand the reduced showers can be frustrating, and we appreciate your feedback. We hope to see you again in the future.
    Written 8 February 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Travelled as a couple
    Written 3 February 2024
  • Tim M
    Three Hills, Canada263 contributions
    5.0 of 5 bubbles
    In another world...
    The Lost Spring is a little world all its own surrounded by the local community. If you didn't know it was there, you'd never know... The LS has four pools, each at different temps heated by thermals. I believe the coldest was 33C and the hottest 39C. I spent the majority of my time in the hottest. I booked a couple hours to soak and enjoyed not only the water but the surrounding rock, cave and foliage. If you like, there's a spa onsight along with a restaurant (which I did not take advantage of). I actually wondered 'what I'd do' sitting in a pool for two hours but the water was so soothing and coupled with friendly conversation, the time went by quickly. Go for it!
    Visited February 2024
    Travelled solo
    Written 24 February 2024
  • Barb G
    Te Puke, New Zealand74 contributions
    5.0 of 5 bubbles
    A great place for any occasion
    . I haven’t come across a better experience for a special occasion. The setting is fantastic with food and service to match. The Springs are well laid out and very clean. The water temperature varies between pools so something for everyone. The restaurant food is top quality and the staff are excellent..
    Visited March 2024
    Travelled as a couple
    Written 14 March 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles2,272 reviews
Excellent
1,605
Very good
474
Average
112
Poor
46
Terrible
35

Barb G
Te Puke, New Zealand74 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
.

I haven’t come across a better experience for a special occasion. The setting is fantastic with food and service to match.

The Springs are well laid out and very clean.
The water temperature varies between pools so something for everyone.
The restaurant food is top quality and the staff are excellent..
Written 15 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Siobhan C
2 contributions
2.0 of 5 bubbles
Mar 2024 • Couples
Less than average. I was excited to visit but it’s over priced and not very nice. Not convinced it was actually geo-thermal as quite cold, even in the hotter pool. The whole place was very tired and needs some work. Real shame
Written 2 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim M
Three Hills, Canada263 contributions
5.0 of 5 bubbles
Feb 2024 • Solo
The Lost Spring is a little world all its own surrounded by the local community. If you didn't know it was there, you'd never know...

The LS has four pools, each at different temps heated by thermals. I believe the coldest was 33C and the hottest 39C. I spent the majority of my time in the hottest.

I booked a couple hours to soak and enjoyed not only the water but the surrounding rock, cave and foliage. If you like, there's a spa onsight along with a restaurant (which I did not take advantage of).

I actually wondered 'what I'd do' sitting in a pool for two hours but the water was so soothing and coupled with friendly conversation, the time went by quickly.

Go for it!
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shelley O
8 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We loved our visit to The Lost Spring. The staff were warm, welcoming and professional. The pools were relaxing and set into a pleasant, leafy environment. Our cocktails and platters were most enjoyable
Written 4 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Shelley, thank you for your lovely review. We are so pleased to hear of your enjoyable experience when you visited us. We do hope to see you again in future.
Written 8 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nattayy
56 contributions
4.0 of 5 bubbles
Feb 2024 • Couples
Great place! We went early as it can sometimes get very busy and it was a much nicer experience. The cocktails are nice and service is great - only downside would be there is only one shower for both men’s and ladies in the disabled toilet - which isn’t ideal. Other than that is a good price for a great experience
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi There, thank you very much for your review. We are very pleased to hear that overall your experience with us was what you expected. We do understand the reduced showers can be frustrating, and we appreciate your feedback. We hope to see you again in the future.
Written 8 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lucinda J
Wellington, New Zealand1,010 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
We had a lovely couples rainforest retreat with Olivia and partner. Absolute heaven and a soak afterwards to seal in the oil
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lucinda, thank you very much for your review. We are overjoyed to hear about your enjoyable spa experience when you visited with us. We agree, a soak after a spa treatment is just heaven. We hope to see you again sometime soon.
Written 8 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DarienJim
Jupiter, FL307 contributions
3.0 of 5 bubbles
Dec 2023 • Couples
We had some downtime in Whitiaga and this place came recommend by our resort manager. In fact where we are staying the Hot Springs are connected to the property next store.

We did the basic 2 hour lagoon only package. There are two lagoons: one hotter than the other. Both are fine and it was nice but nothing spatular and for those that have been to Norway and visited the Blue Lagoon, this is nothing like this.

We had a couple of drinks where were ok.

So overall not bad...hint: go earl and avoid the crowds that are mentioned in some of the reviews below. We went at 10am on a Sunday--no real issues but it was filling up at 12pm.
Written 31 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Darien, thank you for your review. We understand our geo-thermal pools are not comparable to the Blue Lagoon, and we would never claim they are. Each experience is fantastic in their own right. We do not aspire to be in line with the Blue lagoon and what they offer, as their experience and atmosphere is very different to what we aspire to share and offer with our customers. Although your experience was not what you had anticipated, we sure do hope you had a lovely time when visiting with us, none the less.
Written 8 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joanne L
Gold Coast, Australia322 contributions
5.0 of 5 bubbles
Dec 2023 • Family
This place is soooooooo beautifully done. Pools are just amazing, so relaxing, go early as it gets busy. Staff are extremely helpful and friendly. The food was absolutely brilliant. We had the mussels, chicken wings and spanokopta. This is a must for!
Written 30 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Joanne, thank you very much for your review. We are so overjoyed to hear of your lovely experience from when you visited with us over the Christmas period. We do hope to see you again sometime soon.
Written 8 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

K W
1 contribution
1.0 of 5 bubbles
Dec 2023 • Couples
This is such a weird place. Go stoned with extremely low expectations like I did and you might be ok. This place is literally the opposite of luxurious though, feels like a zoo enclosure or a creepy theme park. Packed full of people, grubby and run down, like a strange Fiji themed leisure centre opened by your uncle who doesn't really understand experiences or hospitality.
Written 29 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tsering P
Auckland, New Zealand6 contributions
5.0 of 5 bubbles
Dec 2023 • Friends
This was our second visit to The Lost Spring and we had the Dip & Dine package this time.
We had two hours in the water and a fantastic main meal in the restaurant. Poolside cocktails were fabulous and really well made and the staff are so nice and efficient. We were a group of 5 adults and although it’s quite a romantic place there were lots of other family/friend groups too. This time we went it seemed a lot less crowded than our pre-covid visit. We spent most of our swim in the big cooler pool (about 24 degrees) under the swing bridge where you can recline out on a bit of an underwater platform. I really liked the Polynesian music they had pumping and the real tropical oasis vibe of the place. The whole grounds are beautiful not too big to get lost or too small to feel like you don’t have space to yourself. As a shorty at 5ft 2 there were some parts I had to be on tiptoes and watch out for random ledges you can drop down into. Likewise with all the selfie sticks!
The water is said to be ancient and sterile so you don’t need to wash it off. There were outside showers however but I didn’t have my glasses so didn’t notice them.
Yes it’s quite pricey but you don’t come to Whitianga every day so I think it’s well worth the experience. Don’t forget to bring your own towel as there is a small charge to use theirs.
Written 27 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi There, Thank you for your beautiful and thorough review. We really appreciate that you took the time to share this experience that you had with us. We are so happy to hear of your very enjoyable experience over the Christmas break, and we truly do hope to see you again, sometime soon.
Written 8 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THE LOST SPRING: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about The Lost Spring

The Lost Spring is open:
  • Sun - Sun 09:30 - 19:00
  • Thu - Thu 09:30 - 17:00
  • Fri - Sat 09:30 - 21:00