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Address: 810 Yonkers Ave, Yonkers, NY 10704-2030
Phone Number:
+1 914-968-4200
Website
Today
09:00 - 04:00
Open now
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Hours:
Sun - Sat 09:00 - 04:00

TripAdvisor Reviewer Highlights

Read all 252 reviews
Visitor rating
  • 42
    Excellent
  • 78
    Very good
  • 71
    Average
  • 24
    Poor
  • 34
    Terrible
Convenient Casino

Went to Empire the day they opened 10 years ago and thoroughout the years have slowed down going there. Things have really changed there. The restaurants are nothing to write home... read more

3 of 5 bubblesReviewed 1 week ago
Sonja C
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252 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Yonkers, New York
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

The crowd is a bit aggressive. The casino offers promotions if you sign up for the players card however the lines are long and the patrons are grumpy. Also the attendee to customer ratio is off. I waited for drink service and a machine attendant way too long. The food court is the best bet for a decent bite to... More 

Helpful?
Thank eventsbymya
New York City, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

I just had a terrible experience with Empire City Casino's customer service. I was treated unfairly and very disrespectfully by one of the valet service guys. I won't recommend this casino to anyone. Please if you are thinking about going there I highly recommend going to other casino.

Helpful?
Thank fb10036
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Went to Empire the day they opened 10 years ago and thoroughout the years have slowed down going there. Things have really changed there. The restaurants are nothing to write home about. They used to have great summer concerts and very reasonable tickets, now there is hardly any concerts and the price has increased. Go here every year for New... More 

Helpful?
Thank Sonja C
Eileen R, General Manager at Empire City Casino, responded to this review

Sonja-Thank you for your patronage to us over the past ten years. We appreciate your review because we take our guests opinions and experiences very seriously. Due to high volume and demand on the holiday, we had to change our patrons an entrance fee. We hope that you’ll give our casino another chance! More 

Yonkers, New York
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

I like coming here for Salsa Sundays, the bar always very polite and good service they have a live band. restaurants on site are good. They also have a small bowling alley small but coos for a fun night out. I am not big on gambling my mother is so while she plays i relax dance and drink =) .... More 

Helpful?
Thank Sandra R
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for your kind words, Sandra! We're glad you enjoy our entertainment amenities. We hope you'll come in again soon! More 

Yonkers, New York
Level Contributor
42 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 7 December 2016 via mobile

I live close to the casino and decided to go to the casino with my husband on a Saturday night. I like to play the slots but my husband really doesn't like to play any of the games. The good thing is that this place has everything. They have live music being played, they have restaurants, and they have bars... More 

Helpful?
Thank Flmida
Eileen R, General Manager at Empire City Casino, responded to this review

We are glad to hear that you and your husband enjoyed your evening at our casino! Our casino does have a lot of amenities to offer, and we happy your husband was able to have a good time despite his dislike in casino slots. We hope that you will both be back again soon! Thanks for leaving us your 5-star... More 

NEW YORK
Level Contributor
78 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 30 November 2016

I only visit once or twice a year, almost never win, that is not the problem for me. The food in the restaurants is just not good. If you order when you are watching the horses, the food is really subpar. The other two I have tried were almost average, not quite. I guess it is not fair to compare... More 

Helpful?
Thank NYNYLOVESTHESUN
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for the feedback and continued patronage. We are sorry to hear that you have not always had the best experiences with our food. We will be sure to pass along this info to our management. Thanks. More 

New York City, New York
Level Contributor
95 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 25 November 2016

Ok place to go gamble. Slots and video macjines no dealers. They charge for the alcoholic drinks, that wasn't the problem I have a problem when I go to one bar and they charge me 18 for two drinks and then go to another bar and they charge me 24 for the same drinks.....no tip for you

Helpful?
Thank Jaime O
Eileen R, General Manager at Empire City Casino, responded to this review

Jaime-Thanks for taking the time to share your review with us. We are glad to hear you enjoy gambling with us. We hope that you will give us another chance to earn your business! More 

Level Contributor
44 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 November 2016 via mobile

I really have enjoyed going to empire casino in Yonkers it has all of the really big games of chance and many different slot machines to choose from all of the casino personal there are very politely help you in every way possible so you can enjoy your fun filled day and even have lunch or dinner in their famous... More 

Helpful?
Thank Rhonda B
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for your kind words, Rhonda! We're glad you enjoy playing on our variety of machines and are happy with the service provided by our staff. We're also thrilled to hear that you think so highly of our dining areas. Don't be stranger - please be sure to come in again soon! More 

New York City, New York
Level Contributor
13 reviews
4 of 5 bubbles Reviewed 17 November 2016 via mobile

this CASINO is like a city,it is huge the largest U have ever been in I actually went three times but my luck really wasn't great. I learned the second time u will save 24 dollars on valet parking if you get a players card so be sure to do that.tbe food was also good at the restaurant.

Helpful?
Thank U4736CJmelanies
Eileen R, Manager at Empire City Casino, responded to this review

Thank you for the great review! We're glad you enjoyed our restaurant and casino amenities. We hope you'll come in again soon. You never know, you could win big during your next visit! More 

Dublin, Ireland
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 9 November 2016

this is a no frills casino, food is okay, drinks taste slightly watered down and be ready for all the noise

Helpful?
1 Thank Velesha B
Eileen R, Manager at Empire City Casino, responded to this review

We appreciate your feedback, Velesha. We’re always looking for ways to improve our casino and would love to have a chance to speak with you and hear more about your visit. Please feel free to reach out to us directly. Thank you. More 

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