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Review Highlights
Great club good service lousy bathrooms

Probably uses admirals club any other admirals club. That’s because I connect from a small town... read more

Reviewed 8 March 2018
Beachbum29877
,
Atlantic Beach, North Carolina
via mobile
Great club.

Good food. Good service. Good drinks. And lots of seats with electric plugs. Lupe and Alexandra... read more

Reviewed 28 January 2018
TravelingAldy
via mobile
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Traveller Overview
  • Excellent25%
  • Very good48%
  • Average18%
  • Poor3%
  • Terrible6%
8 Mar 2018
“Great club good service lousy bathrooms”
28 Jan 2018
“Great club. ”
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5501 Josh Birmingham Pkwy, Atrium, Charlotte, NC 28208-5750
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+1 800-237-7971
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Reviews (32)
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1 - 10 of 31 reviews
Reviewed 30 June 2018

In general, American Airlines is usually very efficient and friendly. Charlotte has not kept up and this is true for the Admirals Club between C & D concourse. We are nearly 30 years into our Aadvantage memberships and have traveled to more than 60 countries....More

Thank WeLov2Travel45
Reviewed 14 June 2018

Wow. This "Customer Service Agent" couldn't have been any more rude to passengers boarding the flight from Charlotte, NC to Phoenix, AZ. A friend had joking told me when I said we were changing planes in Charlotte that the American Airlines gate agents were terrible...More

2  Thank Jamie V
Reviewed 8 March 2018 via mobile

Probably uses admirals club any other admirals club. That’s because I connect from a small town. The club is really great except they really need to do something about the bathrooms. They’re more like a junior high school locker room. Other than that good food...More

1  Thank Beachbum29877
Reviewed 28 January 2018 via mobile

Good food. Good service. Good drinks. And lots of seats with electric plugs. Lupe and Alexandra make excellent guacamole. Such a nice treat.

1  Thank TravelingAldy
Reviewed 25 January 2018 via mobile

Executive Platinum traveler with Admirals Club, the past five years. Don’t worry, the average rating here isn’t indicative of whether I’d ever continue to renew my membership...because I would...however, I sincerely feel the CLT locations lag far behind the LAX, ORD, JFK locations in quality,...More

6  Thank Skysoldier4life
Reviewed 22 January 2018 via mobile

My wife and I travel frequently. We have used airport lounges all over he world. The American Airlines Admiral Club is the nicest we’ve visited. The seats were roomy and comfortable. The food was quality and there were many choices. There was plenty of seating....More

2  Thank gmeadir
Reviewed 13 November 2017

Two locations at CLT; comfortable seating; good coffee, juice and snacks; breakfast cereals, bagels and hot oatmeal. Tasty soups at lunch. Friendly attendants help you keep track of flight times and gate assignments. If you are flying American Airlines into and out of many destinations,...More

Thank Buck G
Reviewed 9 November 2017

The Admirals Club at CLT is large but crowded. There are no clubs in US airports that meet the standards that you epxerience in places like Munich. The Club in CLT is ok but a little tired.

1  Thank joanl90
Reviewed 24 September 2017

Nice place to relax and spend time between flights. However as with most passenger amenities, it has gone downhill somewhat since it was the old US Air Club. Not as good a food selection etc. Still it beats sitting out in the madhouse that is...More

1  Thank Levon M
Reviewed 23 August 2017

I've been an American Airlines Admiral's Club member for many years. Charlotte is one of my favorite clubs. It's spacious with many areas for people to work, relax or be with children. Some airline clubs are small and poorly manned. Not this club.

2  Thank dickrichardson
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