We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
In general, American Airlines is usually very efficient and friendly. Charlotte has not kept up and this is true for the Admirals Club between C & D concourse. We are nearly 30 years into our Aadvantage memberships and have traveled to more than 60 countries....More
Wow. This "Customer Service Agent" couldn't have been any more rude to passengers boarding the flight from Charlotte, NC to Phoenix, AZ. A friend had joking told me when I said we were changing planes in Charlotte that the American Airlines gate agents were terrible...More
Probably uses admirals club any other admirals club. That’s because I connect from a small town. The club is really great except they really need to do something about the bathrooms. They’re more like a junior high school locker room. Other than that good food...More
Executive Platinum traveler with Admirals Club, the past five years. Don’t worry, the average rating here isn’t indicative of whether I’d ever continue to renew my membership...because I would...however, I sincerely feel the CLT locations lag far behind the LAX, ORD, JFK locations in quality,...More
My wife and I travel frequently. We have used airport lounges all over he world. The American Airlines Admiral Club is the nicest we’ve visited. The seats were roomy and comfortable. The food was quality and there were many choices. There was plenty of seating....More
Two locations at CLT; comfortable seating; good coffee, juice and snacks; breakfast cereals, bagels and hot oatmeal. Tasty soups at lunch. Friendly attendants help you keep track of flight times and gate assignments. If you are flying American Airlines into and out of many destinations,...More
Nice place to relax and spend time between flights. However as with most passenger amenities, it has gone downhill somewhat since it was the old US Air Club. Not as good a food selection etc. Still it beats sitting out in the madhouse that is...More
I've been an American Airlines Admiral's Club member for many years. Charlotte is one of my favorite clubs. It's spacious with many areas for people to work, relax or be with children. Some airline clubs are small and poorly manned. Not this club.