Time of year
Kathynel H wrote a review Aug 2016
I decided to gift myself with monthly massages after I received 2 for Christmas presents. It is the best investment for my health and well being. Geri is great especially if you have any type of inflammatory process occurring. Thanks guys!!!
Date of experience: August 2016
Rebecca B wrote a review Apr 2016
2 contributions2 helpful votes
I booked this massage because I was having insomnia, stress and back pain from all the traveling and work I'd been doing. I was happy to book a last minute appointment for the following morning. The reception girls were pleasant and the facility was clean. My therapist seemed nice and attentive at first. She seemed genuinely concerned for all the reasons I was there. When I got on the table things went down hill. I have a lot of tattoos and I'm used to people commenting on them but it started a conversation that lasted the entire 1 1/2 hour session. she literally told me her life story. She was very nice and good at massage but at times I think she actually forgot what she was doing because she was so absorbed in her story telling. I tried so hard to be patient. When I left I still left a tip but I just felt very upset. I am a massage envy member and I had used my massage for the month on that visit. I've never called a manager to complain but I couldn't let this go. The manager credited my massage back to me and apologized and offered to schedule another massage. Since I was traveling I declined but I felt like she made it right.…
Date of experience: April 2016