Tube World
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Tube World

Temporarily closedClosed until further notice
About
Kids of all ages enjoy tubing at Tube World. Located four miles from Cataloochee Ski Area, Tube World is located across from Ghost Town in the Sky in Maggie Valley, North Carolina. We are a perfect place for a family or group outing and offer tubing fun from mid-December to early March.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles192 reviews
Excellent
92
Very good
37
Average
20
Poor
9
Terrible
34

Elise W
Madison, AL24 contributions
3.0 of 5 bubbles
Feb 2023 • Family
Expensive so if you can don't pre-purchase tickets as its not refundable even if it rains. We went on a Friday before a holiday weekend and although it was busy the longest wait in line was about 10 min. The crowd does thin out as the time slot goes by. We didn't want to pay as an adult so I was at least able to stand in line with my 4 and 6 yr old until they got to the conveyor belt lift and I guess the workers up top helped my kids as they always eventually made it down. They had fun but I definitely saw other younger kids go once and then stop which makes foe a very expensive 1 time event.
Written 20 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LaBelleVie
Jensen Beach, FL61 contributions
5.0 of 5 bubbles
Jan 2021 • Family
We visited Tube World on NYE night. When we placed the order online it charged me for an extra ticket when I went to sign the paperwork for my underaged daughter. I think it thought I was adding another person. I immediately called and was told to send an email to the proper person. My husband and daughter went tubing and had a wonderful time. It was so easy with conveyer belt to get back up the mountain. The place was packed and it looked like everyone was having a great time and got plenty of time down the hill.

A few weeks had passed and I still had not heard from the person I was supposed to contact. After reading reviews of horrible customer service I decided to email this person again. Within a few hours she called me on the phone apologizing profusely. She couldn’t have been nicer or more genuine. After reading all the posts about poor customer service I’m wondering if they tried to contact the correct person? They have mostly teenagers working at the place so I’m sure they aren’t able to issue a refund. Anyway I was refunded my money and couldn’t be happier with the way it was handled. We can’t wait to go back to Tube Works when we return next year.
Written 26 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RobSC1001
Gaffney, SC562 contributions
4.0 of 5 bubbles
Jan 2024 • Family
This is a nice little snow tubing joint. The joint in clean and friendly. There are a lot of kids running around and few free loading kids that hopped the fence.
They need a young kids line/lane and teenage/adult
Written 14 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sthrngmannc
Charlotte, NC107 contributions
1.0 of 5 bubbles
Jan 2023
Went on Saturday, Jan 28 and booked 10-11:45am session which was first of the day

They were still grooming the hill at 10am when we were supposed to start. Didnt get to start in line until around 10:15am

If they say that your start time is 10am then it should be 10am. Poor management from the start.

Waiting in line for 1st run took about 20 minutes because of poor line management. They were only sending down 2 or 3 people at a time with like lanes available.

The moving sidewalk stopped multiple times. They should have people queued up for each tubing lane. terribly inefficient

It only got better during the session because people started dropping out of tubing thus making the line shorter. In the first hour, was only able to get 2 rides in. Unacceptable

Also at end of session, they should have someone stopping people from entering line. They just abruptly stopped the session and told everyone out of line. Again, poor management. Why let people get in line? Tell people upfront no more people in line past certain time. Especially since they didnt start session on time. But management obviously doesnt care.

Its also obvious that they were overselling the session.

I wouldnt recommend tubing here. Not starting session on time, poor line management, faulty equipment, overselling sessions.
Written 1 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

zetaxi
Winter Garden4 contributions
1.0 of 5 bubbles
Dec 2020
Tube world and the Ski area can be summed up in one word: Disorganization. We booked our tickets online several days in advance, but on our day and time the weather was absolutely horrid -- torrential rain, mud and cold. This is not a conducive environment for little kids to have a good time. When we talked to the staff, they said they don't issue refunds. Period. This is a pure case of greed with no attention to customer service. The quickest way to ruin your business is to have blanket rules like this. Moreover, they are so oversold we couldn't reschedule, and since we didn't want to get soaked, muddy and frozen, we lost our money. I will never recommend this place to anyone, purely due to the lack of customer service. What's more, the tubing itself is at best underwhelming and very, very slow. People we talked to only got to ride down 2-3x because of the ineffective processes in place. Don't waste your money.
Written 1 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Francesca M
1 contribution
1.0 of 5 bubbles
Jan 2023 • Family
We love tubing but this was the worst. They separated our younger (6 year olds) kids from us to go up the lift. And for 37$ a person the line was so long we got to go 2x. Definitely not worth it and I rarely even post negative reviews but we really felt robbed.
Written 15 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

watchdog3
Ormond Beach, FL19 contributions
5.0 of 5 bubbles
Dec 2022 • Family
Very fun! We had a blast. We visited the last week of December and the line was long, but it thinned out - I think we all went down at least nine times. My kids (ages 6-12) had a great time. The staff was terrific - I felt they had safety in mind.
Written 30 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Celeste
Tampa, Florida4 contributions
5.0 of 5 bubbles
Jan 2021 • Friends
We had a really great time tubing here! We traveled to the area from Florida with the high school and middle school girls from our American Heritage Girls troop and spent a couple days in Maggie Valley. We were able to buy tickets online in advance and weather was great today. We were prepared for crowds, so we had no problem with waiting in line. I agree with other reviewers that it is a bit disorganized, with no signage and conflicting information from employees about where to go to wait for our time to start. But once we got out there, we had a lot of fun. The guys at the top kept us laughing and smiling the whole time! (Thanks, Jeremy and Philip!) We noticed crews of people shoveling snow to keep everything moving smoothly and are grateful for all the hard work from everyone to be sure we had a good experience. It did take about 20 minutes in line each time, so we only rode about 5 times during our session.
Written 17 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jax
1 contribution
1.0 of 5 bubbles
Dec 2020 • Family
Lame and very unorganized. The lift was broken but they couldn’t just let us climb the hill. The guy in the grooming machine was the only one having any fun. We waited almost 2 hours just to leave and not go down once. Refunds were given all day. Big disappointment considering we got a bunch of real snow last night Every employee was useless and had zero answers or apologies. 👎🏼 you’re better off finding a hill on your own. Lots of disappointed faces.
Written 25 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jeffreygracejasper
Jasper, AL2 contributions
1.0 of 5 bubbles
Nov 2023 • Family
When making a trip for Nov.24-28 we checked online if they would be open. Tube world first day was going to be Nov.25 this was one of our main things todo on the trip. When we arrived I check online again for times. Was changed to Dec.2 opening day. When we drove by they had made snow but I guess decided not to open. Luckily we didn’t pre purchase tickets because they are none refundable.
Written 25 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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TUBE WORLD (2025) All You Need to Know BEFORE You Go (with Photos)

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