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Review Highlights
Not a great experience

Had any early morning flight out of RDU; needed a 5:30 am pickup. Scheduled it several days ahead... read more

Reviewed 2 weeks ago
nealc_48
,
Raleigh, North Carolina
Unreliable

This was my second time using RDU taxi. Booked an early morning pickup for 6 am flight. I was... read more

Reviewed 1 week ago
57jenp
,
Pinehurst, North Carolina
via mobile
Read all 13 reviews
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Traveller Overview
  • Excellent23%
  • Very good7%
  • Average7%
  • Poor7%
  • Terrible56%
2 weeks ago
“Not a great experience”
1 week ago
“Unreliable”
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1 - 10 of 13 reviews
Reviewed 1 week ago via mobile

This was my second time using RDU taxi. Booked an early morning pickup for 6 am flight. I was called at the time of my pickup telling me my driver “didn’t show up for work” and they’re working on finding me another driver”. I was...More

Date of experience: March 2019
Thank 57jenp
Reviewed 2 weeks ago

Had any early morning flight out of RDU; needed a 5:30 am pickup. Scheduled it several days ahead of time, and then I checked to confirm the day before. Nothing at 5:30 or 5:40. Called the taxi office and they were surprised that no one...More

Date of experience: February 2019
Thank nealc_48
Reviewed 4 weeks ago via mobile

I’m sorry to read of the experiences of some folks. I have used this company for travel to and from Chapel Hill to the airport many times and at all hours. The service is always prompt and professional. Tonight Nathan was delightful and courteous. Made...More

Date of experience: February 2019
Thank 707cathyc
Reviewed 20 December 2018

My driver picked me up at my door and had an umbrella in hand due to the rainy weather. He walked me to the car with the umbrella and opened the door for me to get in. Great Service!!! Upon arriving to the terminal he...More

Date of experience: December 2018
Thank Departure02335742357
Reviewed 26 May 2018 via mobile

Arrived into Raleigh tired at 23.45 after a delayed flight and unfortunately, the hotel shuttle had already finished so headed to the RDU taxi rank. After getting into the cab, the driver asked me where I wanted to go - I requested a ride to...More

Date of experience: May 2018
Thank Rob C
Reviewed 19 December 2017

RDU Taxi Company has very rude drivers. The drivers attitudes are extremely negative, We stay at a airport hotel and leave our car. We travel in and out of RDU. On Dec 17 we asked the driver to take us to the hotel. He lectures...More

Date of experience: December 2017
Thank Debra D
Reviewed 29 November 2017

We reserved this taxi service to go to RDU from our house for an international family trip. We are a family of four (2 adults and 2 infants under 2 years) and therefore chose the official taxi partner of RDU to get a personalized, professional...More

Date of experience: November 2017
Thank Fijoy V
Reviewed 28 February 2017 via mobile

The ride itself was nice, as was the driver - but, there was no meter and when I asked what I owed it seemed the driver just randomly thought of a number $40 for a 10 minute drive, if even 10 minutes, if that. I...More

Date of experience: February 2017
Thank 117msg
Reviewed 26 September 2016 via mobile

Setup RDU taxi the previous eve for a 5 am pickup this morning. At 5 am, nobody showed. Not even a text message or a call. So, I called RDU taxi and they had my reservation listed but the driver who the job was given...More

Date of experience: September 2016
Thank Lisa W
Reviewed 27 August 2016 via mobile

If i could they would get a big "0"! We scheduled a pick up at 10:15am. Got text, driver was on way. 10:15 no, 10:20 no, 10:15 no 10:20 no, you get the point! Neighbors took us to the airport thankfully! Imagine a taxi service...More

Date of experience: August 2016
Thank chucking
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