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Stradbroke Ferries Pty Ltd

Closed Now: 06:30 - 15:00
Open today: 06:30 - 15:00
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Review Highlights
Great cafe on board

I use this company regularly to take vehicles to Stradbroke island for work. They have a great cafe... read more

Reviewed 2 September 2018
Stephanie B
via mobile
Friendly and professional

We went camping with a baby and arrived at the ferry terminal ridiculously early, both going over... read more

Reviewed 20 August 2018
jdani19
,
Gold Coast, Australia
via mobile
Read all 176 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent56%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“great service”(12 reviews)
“ferry service”(7 reviews)
About
Stradbroke Ferries offer vehicle and passenger ferry services to North Stradbroke Island. Travel to North Stradbroke Island in speed and style with Stradbroke Ferries.
Closed Now
Hours Today: 06:30 - 15:00
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Contact
3 Emmett Drive, Cleveland, Redland City, Queensland 4163, Australia
Website
+(61)34885300
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Reviews (176)
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Show reviews that mention
All reviews stradbroke island great service ferry service vehicle ferry day trip water taxi earlier ferry great trip point lookout easy trip efficient service loading and unloading comfortable lounge smooth ride comfortable trip foot passengers we arrived early
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1 - 10 of 165 reviews
Reviewed 2 weeks ago via mobile

We got the Ferry today from Cleveland to Stradbroke Island the staff were absolutely terrible! One guy with a ponytail was so rude to my partner then I saw him being rude to other people too! Then the ferry back he was also on again...More

Thank Lorraine W
Reviewed 2 September 2018 via mobile

I use this company regularly to take vehicles to Stradbroke island for work. They have a great cafe onboard with reasonable prices. You can get a great view of dolphins on some days if your lucky also :-)

Thank Stephanie B
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 3 September 2018

Hello Stephanie, thank you so much for your kind words. We are so glad you enjoy using our services and we're happy to have you as a regular customer. Thank you! :)

Reviewed 20 August 2018 via mobile

We went camping with a baby and arrived at the ferry terminal ridiculously early, both going over and returning. On both occasions, the staff managed to seamlessly bump us onto an earlier ferry with no dramas, just smooth professionalism and friendliness. It made our trip...More

Thank jdani19
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 21 August 2018

Hello Jdani19, thank you so much for reviewing us. We're so glad we were able to make your Straddie trip a bit easier and we hope to see you again soon. I will pass your kind words into our staff.

Reviewed 30 July 2018

Quick day trip on the water taxi. Ran perfectly on time and friendly staff onboard. Taxi was clean with plenty of seats. Well behaved dogs on board was great to see. Only improvement would be to screen info on the island or marine/bay wildlife rather...More

1  Thank Holly_2tubbycats
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 31 July 2018

Hello Holly_2tubbycats, thank you so much for that wonderful review and improvement suggestion. We're glad you had a great time on our water taxi and we look forward to seeing you again soon.

Reviewed 9 July 2018 via mobile

We love going to Stradbroke Island for a quick get away. It’s so easy to get to with Stradbroke ferries. The staff are always so friendly and helpful. They love to joke around and always do their job with a smile. Once you get to...More

Thank H4PPY_TR4V3LL3ER
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 10 July 2018

Hello! Thank you so much for your kind words! We're glad you loved our service and your trip to Straddie! We hope to see you again soon :)

Reviewed 21 June 2018 via mobile

Booked the Cat Ferry, great helpful staff on booking ,return great price , our arranged tour was waiting for us. Ferry staff helpful and friendly recommend

Thank LynneSusanne
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 25 June 2018

Hello LynneSusanne, thank you so much for those kind words. We're glad you enjoyed your trip with us and we hope to see you again in the future!

Reviewed 19 June 2018

It is perfect way to travel, you can leave your car at the bottom level while enjoying cafe on top level.

Thank Tatyana K
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 20 June 2018

Thank you Tatyana! We're glad that you enjoy the vehicle ferry and we hope to see you again! :)

Reviewed 18 June 2018

Staff were great, a good system, office available, booking easy, recommend Stradbroke Ferries, made the trip pleasant

Thank Tracey K
StradbrokeFerries, Public Relations Manager at Stradbroke Ferries Pty Ltd, responded to this reviewResponded 20 June 2018

Thank you Tracey. We're glad you enjoyed our services and we hope to see you again in the future! :)

Reviewed 31 May 2018

We took a car over but you can also walk on. With a full car it is good value for money to take a car over. I had breakfast on board - good selection and reasonable prices. Great vistas of Brisbane as you leave. We...More

Thank ThereseMac
Reviewed 27 May 2018

Great value for money with a 50% discount for holders of the National Seniors card., and being able to get on any of the frequently running boats. The added bonus was being at the first stop for Sradbroke buses. I would have been terrified getting...More

Thank redgumnut
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Questions & Answers
Ask a question
traceyg469
12 November 2018|
Answer
Response from H4PPY_TR4V3LL3ER | Reviewed this property |
Hi Tracey, you can’t drive from North to South Island. North island is the main island with roads and accommodation, housing etc. you can camp here and can take a normal car. But if you want to explore the island and go on... More
0
Votes
Dibutterfly
17 April 2018|
AnswerShow all 3 answers
Response from Steve L | Reviewed this property |
No. Nearest car hire for you is Capalaba. Not sure how you will get between the ferry terminal and Capalaba either. The two depots advertised on the web in Capalaba are: Avis Capalaba Car Rental Avis Capalaba - 98 Redland... More
1
Vote
oldtimer4007
14 May 2017|
AnswerShow all 2 answers
Response from Margaret M | Reviewed this property |
Really sorry have just seen your post, now doubt weeks too late.
0
Votes
LeanndaS1
2 January 2017|
Answer
Response from StradbrokeFerries | Property representative |
Hi Leannda, the best thing to do would be to travel at high tide, as the angle of the ramp is less severe. We take low cars, coaches and caravans over to the island on a regular basis.
1
Vote
Fay H
31 December 2016|
AnswerShow all 2 answers
Response from StradbrokeFerries | Property representative |
Hi Fay, online bookings are done through our website and not through TripAdvisor - please visit stradbrokeferries. com.au.
0
Votes