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Address: 343 Wilson St E, Ancaster, Hamilton, Ontario L9G 2C1, Canada
Phone Number:
+1 905-648-1443
Website

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Aromatherapy had no aroma

I visited the Spa at Ancaster to use a gift card I was given as a birthday present. I decided to use it for a 1 hour aromatherapy massage. I did not experience any problems with... read more

Reviewed 27 January 2017
gawkdontstare
,
Ontario

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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Ancaster, Canada
Level Contributor
24 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 14 March 2017

Finally used my gift certificates to treat myself and my daughter to a couple of hours of relaxation and facial treatment. As a first time customer, I was pleased by the attentiveness and overall professional demeanour of all staff. The treatment catered to our specific skin types and products used were appealing. Afterward, products were available for sale, but were... More 

Helpful?
Thank Di-Fam-6
AncasterSpa, Owner at The Spa at Ancaster, responded to this review

Hi Di-Fam-6. Thank you for your review. Glad you and your daughter enjoyed your day. We'll take note of your observation about closing off the work space doors. Thanks again More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 6 March 2017

I received a gift certificate for a mini facial for my birthday and it ended up being a horrible experience. The esthetician was extremely unpleasant and made me feel uncomfortable the entire time I was there. She was complaining that I booked a mini facial (it was a gift) because she thinks she can't do anything in that time frame... More 

Helpful?
2 Thank Erin M
Ontario
Level Contributor
116 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
Reviewed 27 January 2017

I visited the Spa at Ancaster to use a gift card I was given as a birthday present. I decided to use it for a 1 hour aromatherapy massage. I did not experience any problems with the customer service desk - it was not over the top but it was completely adequate and fast. The heritage building is absolutely stunning.... More 

Helpful?
Thank gawkdontstare
Oakville, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 21 January 2017

I have been to the Ancaster spa twice; both times because my husband sent me as a gift. I have been to many spas before; both locally and overseas. For the price, the experience is NOT up to par. There is no relaxing waiting area in which you can sit while waiting for a treatment. If you are there for... More 

Helpful?
Thank silvrngold
Hamilton, Canada
2 reviews
Reviewed 4 January 2017

I booked a mani, pedi, and facial using some gift cards I got for my birthday and I was really excited to use them. I'm not used to getting treatments done at a spa, so this was kind of a foreign experience for me. My check-in was a little bit rocky since the ladies at the front, who I think... More 

Helpful?
Thank snap100
Guatemala City, Guatemala
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 November 2016

The spa is well equiped for having a big variety of treatments; I was amazed with the emphasis they give to hygiene, if is not desposable they would sterililaze it, as physicians do. Excellent massage room and you will be treated by skilled hands.

Helpful?
2 Thank youslayyous
Hamilton, Ontario
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 27 October 2016

Wow, from reading other reviews, I was a little worried about going to this Spa. I had been given a great gift certificate, so had to use it. I was SO pleased with my visit. My Esthetician for both was Laura Campo, whom I would highly recommend. I left everything in her hands in deciding what I needed, best decision... More 

Helpful?
2 Thank purplemermaidk
AncasterSpa, Owner at The Spa at Ancaster, responded to this review

Hi purplemermaidk Thank you so much for taking the time to write your review, and I'm so pleased you enjoyed your visit with us. I'll will make sure that Laura gets to see your comments - I know she will be delighted to receive your feedback Thanks again Zinnia More 

Hamilton, Canada
1 review
Reviewed 8 July 2016 via mobile

Each Christmas I receive a gift card for the Ancaster Spa from my employees. I have used them on multiple occasions for manicures and pedicures. The staff are rude and opinionated. They told me that my nail polish colour choice was ugly and looked terrible with my skin tone.. The European lady kept sighing in frustration and seemed annoyed to... More 

Helpful?
Thank JineapplePuice
AncasterSpa, Owner at The Spa at Ancaster, responded to this review

I'm sorry you had a less than favorable experience at the Spa, but thank you for letting us know about your experience and your views. Only by receiving feedback from our clients, can we continue to improve our services. If you would like to give us a call, we'll see what we can do you make your next visit much,... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 24 June 2016

The Spa is very elegant, with great service and the staff are wonderful! A must if you are visiting the beautiful town of Ancaster!

Helpful?
1 Thank Siman L
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 1 May 2016 via mobile

My boyfriend took me to this spa as a surprise birthday gift and it was like a dream. This spa is so elegant and the hosts are absolutely hospitable. I got the Body & Soul Harmony treatment and it was like my stress had been scrubbed away from me. I would come back here again!! I encourage everyone who reads... More 

Helpful?
Thank Jessica E

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