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Cenote Aktun Chen

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Carretera Cancun-Tulum KM 107, Akumal 77776, Mexico
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Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“zip line” (17 reviews)
“wild pigs” (2 reviews)
“fish” (16 reviews)
Closed Now
Hours
Hours Today: 09:30 - 17:30
Suggested Duration: 2-3 hours
LOCATION
Carretera Cancun-Tulum KM 107, Akumal 77776, Mexico
Write a ReviewReviews (359)
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All reviews
"zip line"
in 17 reviews
"wild pigs"
in 2 reviews
"fish"
in 16 reviews
"beautiful cave"
in 4 reviews
"fun place to visit"
in 2 reviews
"snorkel guide"
in 2 reviews
"natural park"
in 2 reviews
"cool water"
in 3 reviews
"tour group"
in 3 reviews
"take photos"
in 3 reviews
"rock formations"
in 2 reviews
"life jackets"
in 4 reviews
"water shoes"
in 4 reviews
"an amazing experience"
in 4 reviews
"underwater camera"
in 2 reviews
"once in a lifetime"
in 2 reviews
"small group"
in 2 reviews
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1 - 10 of 139 reviews

Reviewed 3 weeks ago

Took my wife, her 87 year old mother, and another friend in late March. All of us are experienced scuba divers, although "Mom" permanently hung up her regulator a couple years ago. We had a blast once we discarded the cumbersome and ill-fitting life vests....More

Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018

My husband and I did the snorkeling in the underground rive and the cenote (no zipline for us) as an excursion one day from our cruise. Our guide Jaime was friendly, funny, and spoke english, french and spanish. He easily guided us through the rive...More

1  Thank luckyjak2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 14 March 2018

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

I visited this cenote with my son and granddaughter. It was an excellent experience which we all thoroughly enjoyed. Marcos our guide was very good at explaining everything. Once you are taken through the cave you are then left on your own to enjoy the...More

Thank STAN49_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 14 March 2018

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 February 2018

I have been to other cenotes but none like this one. Our guide, Omar (apparently there are 5 of them in the company so this one was with Alejandro the driver on that day)... he was very informative. Learning how the Mayans found fresh water...More

Thank Frances W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 14 March 2018

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

Two adults, two seniors and two children (ages 7 and 10) took this tour. Arranged online, the shuttle picked us up at the hotel and we joined another group after touring the Tulum ruins in a bigger bus. It took us into the jungle, first...More

Thank lewbo2sutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 9 January 2018

Thank you very much for your comment We are very happy to hear that everybody in your family spent a good time with us We will love to see you again someday Regards

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Reviewed 28 December 2017 via mobile

This place was awesome, and we got it for $75usd via chat with a rep, which was awesome because our phones did not work in Mexico and all the excursion vendors where much higher. We had a bus that took us to the location and...More

1  Thank Jen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 9 January 2018

Thank you very much for your comments That’s the idea of this natural park Show you the beauties of the mayan riviera in a not crowled experience I will show your comment to all the employees and we will lobr to see you again in...More

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Reviewed 24 November 2017

Amazing vision! Very cold water but clear as Crystal...something to behold. I ;would go again in a heartbeat but be sure and were a wet suit because it is very cold water.

Thank CentralValleyFull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 26 November 2017

Thanks foe your comment

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Reviewed 1 July 2017

Aktun Chen park was highly recommended by Akumal Tours at the Akumal Bay hotel. They booked our visit and arranged a taxi. We enjoyed the afternoon trip on June 28th. It was our first experience zip lining! It was very safe and so much fun...More

1  Thank Dina_2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 3 July 2017

Thank you very much for your comment We are very happy to hear that you enjoy the time with us

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Reviewed 1 July 2017 via mobile

We went to the cenote after a long day of zip lining and cave adventures. The cenote was cold at first, but you get used to it. When you first enter the cenote there are a lot of fish but they don't do anything and...More

1  Thank Milena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 2 July 2017

Thank you for your comments

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Reviewed 30 June 2017 via mobile

Really fun place to visit, lots of animals to see and the cenote was nice to swim thru and see the caves, would recommend, we visited during a buggie trip so only atayed around 1-1.5hrs but would defiantly go back

1  Thank Karl_W1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Cenote Aktun Chen, responded to this reviewResponded 2 July 2017

Thank you for your comments Hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
YKL
27 December 2017|
AnswerShow all 2 answers
Response from Lorenzo A | Property representative |
Hi Each activity last around 1 hour 15 minutes So you will bed around 3 hours
1
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Gabriella L
4 October 2016|
Answer
Response from sparkytoo | Reviewed this property |
HI We went last January. I believe the tour which included a walking guide was about $30 American each. It was leisurely and not difficult to do. We had an elderly parent with us (88) and the pace was up to us. All in all it... More
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