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Champneys Henlow Spa

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Address: Coach Road | Champneys Henlow, Henlow SG16 6DB, England
Phone Number:
+44 870 330 0300

TripAdvisor Reviewer Highlights

Read all 237 reviews
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    Very good
  • 38
    Average
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    Poor
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    Terrible
Great if you do not have mobility needs

I had a pleasant time with my mother at Champneys in Henlow. The food is generally good but for those who want a hot breakfast the selection is limited. However, there is an... read more

4 of 5 bubblesReviewed 1 week ago
Pamelajulhamilton
,
London, United Kingdom
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237 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Dunstable, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

A friend and spent a really enjoyable Spa Day at Henlow yesterday. From the really warm welcome on arrival to booking out all staff we encountered were warm, friendly and approachable. Food was good with plenty of choices. We both enjoyed treatments and Yoga class, a country walk, swimming, and the Thallaso therapy was lovely. All in all there was... More 

Helpful?
Thank Lindseyleaf
London, United Kingdom
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I had a pleasant time with my mother at Champneys in Henlow. The food is generally good but for those who want a hot breakfast the selection is limited. However, there is an option to pay for alternative options. Everything is card based so there is not an option to pay by cash. The staff are friendly and the building... More 

Helpful?
Thank Pamelajulhamilton
London, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We had such a lovely and relaxing time. The customer service was really good and the treatments were amazing. I can understand why some would find it a bit behind the times spa wise, but if you accept it for what it is, it's great.

Helpful?
Thank EricaT1234567
stevenage
Level Contributor
129 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

My friend and I visited for a day on Saturday 17 th December. We both needed to unwind. On our arrival we were welcomed by the staff team. Had a speedy check in and a wonderful light breakfast. Savannah showed us round and answered all our questions. We had several treatments. Thank you Lena for the delightful facial. We also... More 

Helpful?
Thank Cheryl D
Cambridge, United Kingdom
Level Contributor
293 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 190 helpful votes
5 of 5 bubbles Reviewed 8 December 2016 via mobile

I'm a member here so a little biased to a point lol I've been coming to champneys Henlow for years before being a member as I and my friends love the place so much. I love the tranquility of the place, the beautiful well groomed grounds, the very friendly helpful staff, the range of activities available to do, the luxury... More 

Helpful?
Thank madmichyLondon
Peterborough, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 28 November 2016

Positively shambolic - i have tried to give feedback but have been totally ignored so far which just about sums up just how rude they were

Helpful?
2 Thank 1manfa
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 24 November 2016 via mobile

Went here recently with my partner. Had a 3 course meal, steak came with sweet potato and half grilled tomato, no sauce or gravy etc offered, so tasted dry! Ordered red wine which they forgot about until we asked about it. Was too cold as it was "downstairs" in stock area. So we chose a different wine! For 2 adults... More 

Helpful?
1 Thank vickykaur
Luton, United Kingdom
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 21 November 2016

This was our second visit to Champneys this year due to our first visit being a big disappointment ie had a reservation for a 'Premium Room' that wasn't.After complaining which was hard work we were promised a Premium Room but on arrival they allocated the same room as on our first visit.When we pointed that out they said that all... More 

Helpful?
Thank Brian L
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 20 November 2016 via mobile

Walked into a room for a head in the clouds treatment which for one smelled foul, like something had died. The therapist hurt me so bad and didn't reduce pressure when I asked it to. She pulled my hair out it wasn't enjoyable at all. I was left with a severe migraine

Helpful?
Thank Hollie921
Peterborough, United Kingdom
1 review
1 of 5 bubbles Reviewed 7 November 2016

Spent a Sunday with my partner at Champney's Henlow which was not a cheap day. Started off in the pool area which seemed dated, this was supposed to be a relaxing spa day and there was a very loud aqua aerobics class going on. Few cheap beds on one side of the pool that all had towels on. The pool... More 

Helpful?
Thank simonwill1982

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Champneys Henlow Spa and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?