Cheshire Oaks Designer Outlet

Cheshire Oaks Designer Outlet

Cheshire Oaks Designer Outlet
4
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 6:00 PM
About
Cheshire Oaks is the UK's largest Designer Outlet With a quarter-million square feet of retail space, comprising more than 140 boutiques, restaurants and cafes, Cheshire Oaks isn't merely the UK's largest Designer Outlet. The Designer Outlet has a wide range of stores, offering something to suit every taste. Highlights range from athletic labels, like Nike and Adidas, and high-street favourites, like Marks & Spencer and Next, to a selection of iconic fashion brands, including Burberry, Polo, Michael Kors and Hugo Boss.
Duration: 2-3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience Cheshire Oaks Designer Outlet and nearby attractions

The area
Address
Reach out directly
See what travellers are saying
  • Paul Wirral
    Wallasey, United Kingdom72 contributions
    Designer Outlet Mayhem!
    The craziness of Christmas arrived when we visited on the 27th. Firstly the parking was horrendous. Queues just to get into the place was not a good start. The whole outlet was choc a block. Queues forming outside the majority of shops. Not the sort of shops I like and definatly a woman's paradise. I'm a blokey fella and like tools and stuff but no shops for any of that and basically it's all about fashion and accessories. Not my ideal place to go and the crowds just added to the disinterest.
    Visited December 2022
    Travelled with family
    Written 28 December 2022
  • Darren D
    9 contributions
    Molton Frown
    Had a family outing to Cheshire Oaks on Boxing Day to seek out those elusive bargains, as expected it was busy but well managed and as normal clean and tidy and generally nice place to visit and went into a number of stores, i must say that the young chap who served me in Under Armour was friendly and very professional and was a real credit to the store. On the other other hand was Molton Brown, or maybe should change its name to Molton Frown!!!, the staff were miserable, unfriendly and not interested at all, now maybe dont like working Bank Hols and Boxing day, but we,ve all had to do it at some point so hey ho. A little smile goes a long way.
    Dear V6848JAdarrend, Thank you for taking the time to leave a review on your recent visit to Cheshire Oaks Designer Outlet. We are very sorry to hear your recent experience with our Molton Brown store was disappointing. We will ensure this is relayed to the relevant team. We look forward to welcoming you back soon. Yours sincerely,
    Written 1 January 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2022
    Written 29 December 2022
  • Tilly J
    1 contribution
    Rude and aggressive store manager
    Do not shop in US Polo Assn shop. Rudest store manager named Jo is the absolute worst I have ever come across in my entire retail experiences. Also they don’t like to give refunds on faulty goods and will verbally abuse you if you query them as to the reason why. If you value your money and expect good customer service support then avoid this shop. Had to take my complaint up with to head office who were more helpful.
    Visited March 2023
    Travelled with family
    Written 21 March 2023
  • ikaiz92
    Bolton, United Kingdom3 contributions
    Too many pets
    It was great many years ago before they allow pets into the stores and restaurants. For someone who like to eat/ drink in peace at starbucks (without being sniffed at) after a stroll of shopping, this is very unpleasant. Just imagine 5 dogs in the outlet at the same time. Barking at each other while we were deciding between A or B of items to purchase. I ended up not buying both because it was so uncomfortable and loud. It should be a fun shopping experience for everyone and not just the pet owners.
    Visited December 2022
    Travelled with family
    Written 22 March 2023
  • Jane360
    Conisbrough, United Kingdom2 contributions
    Misuse of disabled parking should be addressed.
    Appalling that despite getting there early, a lot of the disabled bays were being used by people without a blue badge. This should be addressed as no warnings/fines were on cars that did this. Found better discounts at the York outlet and disabled parking is clearly signposted there. Good choice of places to eat.
    Visited April 2023
    Travelled with friends
    Written 30 April 2023
  • Taylor
    Wrexham County, United Kingdom5 contributions
    Pandora staff are awful
    Went to the cinema and thought we would have a look around the shops. We decided to go and both get Pandora rings and possible a bracelet. When we went into the shop we weren’t greeted or asked if they could help with anything. Once we found the bracelet and ring we liked we stood for around 10 minutes waiting for someone to come and show us the sizes. When we weren’t asked by anyone we went to the till where one person was chatting with a customer and after 5 minutes there, we were told to go to the other till where someone would help us. We then went to the other till and finally someone asked to help us. The staff are so uninterested and although they didn’t have our ring size, we decided to not buy the bracelets or ask about a different ring as the staff clearly weren’t interested in the sale and we decided to spend our money elsewhere.
    Visited August 2023
    Travelled with friends
    Written 6 August 2023
  • oneholidaygirl
    Middlesbrough, United Kingdom24 contributions
    Very disappointed
    Normally really enjoy a day out at Cheshire Oaks but sadly yesterday we left early because of the "Dog Friendly" situation. The place was overrun with dogs!!!! We had to leave Joules when a couple came in with a German Shepherd dog which appeared to upset a couple spaniels who barked constantly. Neither owners made any attempt to leave so we left without our shopping . While waiting for my sister outside the ladies toilets I saw several dogs piddling up the flower containers, now I know this is what dogs do when they are out - on a walk down a country lane but NOT in a shopping venue. For goodness sake leave your dogs at home when you go shopping
    Visited August 2023
    Written 14 August 2023
  • Keith j D
    New Brighton, United Kingdom76 contributions
    Souless
    A awful soulless place. Only the second time there, dispite living 15 miles away The first time was bad this time was worse . Went a espresso and water, cost over £7.00. A snotty and bad person served me then robed me .
    Visited October 2023
    Travelled solo
    Written 4 October 2023
  • Paul W
    Chester, United Kingdom8 contributions
    Dogs causing distress.
    Full of dogs. Over 100 assed on one lap. Young children getting frightened at them barking. Shop great, dogs not. Looks like a place where dogs are taken for a walk etc.
    Visited November 2023
    Travelled solo
    Written 9 November 2023
  • W L
    1 contribution
    W. Li
    Today is Black Friday, 14:30 is really peak time as low / no network there, just McDonald app cannot open the code to buy the meal! I can’t listen my daughter’s call, too! I come here many times, network is not good enough, so I will choose to connext their WiFi, but today all cannot! Would suggest they can fix the network issue so customers are willing to come again! Or we need to bring the walkie-talkie before we come.
    Visited November 2023
    Travelled with family
    Written 25 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
3,212 reviews
Excellent
1,653
Very good
1,015
Average
326
Poor
95
Terrible
123

123shoes
Liverpool, UK209 contributions
Dec 2023 • Couples
I love this Mowgli. The staff are lovely and friendly. It’s got a great buzzy vibe and the food is fabulous. We had chat bombs which are delicious the amazing tamarind fries. My other half had the chip butty and we split a ginger chicken and curry lamb. The other bonus is it’s dog friendly as is most of Cheshire oaks. Well done we really enjoyed our visit and will be back.
Written 4 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy
Bangor, UK61 contributions
Oct 2023 • Couples
Great place for shopping, good selection of shops and not just designer clothing brands. Good variety of restaurants. Nice atmosphere especially with the Christmas decorations up.
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sally W
4 contributions
Oct 2023 • Couples
Birthday shopping trip! Lots of shops of all different kinds. Found a few bargains, lots of choice to eat.
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rebecca J
1 contribution
Nov 2023 • Family
Poor service. Sadly, the manager in Joules does not aspire to offer good customer service, unlike the colleagues we came across in the shop floor. I think she was looking for an argument today. We come here on a regular basis as we love Joules’s product and the staff are always really helpful, but obviously not the manager.
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

W L
1 contribution
Nov 2023 • Family
Today is Black Friday, 14:30 is really peak time as low / no network there, just McDonald app cannot open the code to buy the meal! I can’t listen my daughter’s call, too! I come here many times, network is not good enough, so I will choose to connext their WiFi, but today all cannot! Would suggest they can fix the network issue so customers are willing to come again! Or we need to bring the walkie-talkie before we come.
Written 25 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tourist04429160523
Durham, UK3 contributions
Nov 2023 • Family
A.M.A.Z.I.N.G.! - another great night's sleep, thank you. We dlept like sloths, after a long day's shopping. AHUGETHANKSTOTHECHESHIREOAKSTEAM!
Written 18 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul W
Chester, UK8 contributions
Nov 2023 • Solo
Full of dogs.
Over 100 assed on one lap.
Young children getting frightened at them barking.
Shop great, dogs not. Looks like a place where dogs are taken for a walk etc.
Written 9 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matthew B
1 contribution
Nov 2023 • Family
The Worst shopping experience I’ve ever had..appalling Conduct would be describing it lightly …
Management are appalling !too !!
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris_Nick_On_Tour
London, UK137 contributions
Nov 2023 • Couples
We went on a Saturday evening, there was plenty of parking was busy but not overly crowded. Majority of shops had great discounts which felt genuine. Atmosphere was good, plenty of places to eat as well! Well worth a visit
Written 5 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

H M
1 contribution
Oct 2023 • Family
Excellent selection of shops and generally good discounts. Food choices are a bit lacking though as is parking which can be a bit tricky unless your willing to walk.
Written 30 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 3,159
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

CHESHIRE OAKS DESIGNER OUTLET: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Cheshire Oaks Designer Outlet