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South Tynedale Railway
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Traveller Overview
  • Excellent60%
  • Very good33%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“steam engine”(8 reviews)
“buffet car”(8 reviews)
“alston station”(23 reviews)
About
Come for a ride on the North of England’s double gold award winning narrow gauge railway winding from Alston into the South Tyne Valley in the North Pennines Area of Outstanding Natural Beauty. Our trains are hauled by steam, diesel or battery...more
Contact
The Railway Station, Alston CA9 3JB, England
Website
+44 1434 382828
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Reviews (258)
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256 results
Traveller rating
150
85
15
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LanguageEnglish
150
85
15
3
3
Show reviews that mention
All reviews steam engine buffet car alston station lovely trip return journey branch line diesel locomotive santa train booking office well worth a visit wonderful countryside tea and cake waiting room level walk disabled access great attraction lovely afternoon
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1 - 10 of 256 reviews
Reviewed 3 weeks ago

I've eaten at the Crossing Cafe many times and it's always excellent quality and very tasty. I decided to try the new vegan burger today (I'm vegetarian but not vegan) and it was delicious! Served with chips, salad and topped with tomato, mushroom and vegan...More

Date of experience: January 2019
Thank zoulipops
South Tynedale R, Marketing and Events Team at South Tynedale Railway, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review us and very glad you enjoyed the burger - it's new for this season and will be on our regular menu when the season proper begins again on 30th March.

Reviewed 15 January 2019

Disclaimer: I live about four miles away from here and, from my vantage view atop the high Pennines, I see the train chug along the other side of the valley. It is quite charming. Of course, I had to visit. The last railway I visited...More

Date of experience: February 2018
Thank HisLordshipZion
South Tynedale R, Marketing and Events Team at South Tynedale Railway, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to review us and of course for promoting us! Glad you like to see the train chugging by and we'll be running again from March 30th so not long to wait!

Reviewed 14 January 2019

A disappointing visit at the weekend, tea cups both were stained no apology for this , no atmosphere, my husband a chef, ordered a pannini which was OK, I ordered frittata of which I did not expect it to be in pastry, I think I...More

Date of experience: January 2019
Thank Arlene G
South Tynedale R, Marketing and Events Team at South Tynedale Railway, responded to this reviewResponded 3 weeks ago

Sorry for the delayed reponse to your review, our staff office has been closed. I have drawn this to the attention of our catering manager; it is so different to the reviews that we normally receive and we would really like to discuss this with...More

Reviewed 31 December 2018 via mobile

Lovely staff great experience and visit as a surprise from my fiancé stayed locally at Alston house hotel and was disappointed but the visit here made up for it and the food was nice way nicer than the hotel food we had paid a lot...More

Date of experience: October 2018
Thank Pippa K
South Tynedale R, Marketing and Events team at South Tynedale Railway, responded to this reviewResponded 11 January 2019

So pleased you enjoyed yourselves, do come back and see us when the weather is a little warmer!

Reviewed 16 December 2018 via mobile

This is the third time we have done this. It is always lovely. Run by very nice enthusiastic volunteers who smile through the bitterest cold . There is a short train ride followed by a visit to Santa and a present for every child. There...More

Date of experience: December 2018
Thank jennyb1963
South Tynedale R, marketing and events team at South Tynedale Railway, responded to this reviewResponded 17 December 2018

Thank you so much for taking the time to leave us a review, that cold was indeed bitter but thanks to our engineering elves and an emergency generator the marquee was warm and toasty. Thank you very much for coming to see us for the...More

Reviewed 15 December 2018

We went on the Santa special today with our two grandchildren aged 4 and 7. We boarded the train on what must have been the coldest day of the year minus 3, but the friendly and helpful staff more than made up for that. The...More

Date of experience: December 2018
1  Thank Dorothy T
South Tynedale R, Marketing and Events team at South Tynedale Railway, responded to this reviewResponded 17 December 2018

Thank you very much for leaving us this lovely review. You are quite right in saying that most of the people you meet here are volunteers and our Santa Specials are no exception. We had carol singers on most of our trains this year but...More

Reviewed 5 December 2018 via mobile

Had a fantastic time on the Santa train on Sunday, went with my partner and 9 month old daughter. Staff were extremely friendly and helpful on arrival, showing us where to go and making us feel at ease. We were given activities to do on...More

Date of experience: December 2018
Thank Hannahbecca168
South Tynedale R, Marketing and Events Team at South Tynedale Railway, responded to this reviewResponded 6 December 2018

We're so pleased you enjoyed yourselves, thanks very much indeed for taking the time to leave us a review and we hope to see you again soon.

Reviewed 2 December 2018 via mobile

we went on the Santa train yesterday 1st dec.There was my LG my parents and I.it was rubbish nothing on the train at all we could of had a sleep that how boring it was.the rest of stuff was ok.but it's not on iv had...More

Date of experience: December 2018
Thank Excursion44488201548
South Tynedale R, Marketing and Events team at South Tynedale Railway, responded to this reviewResponded 5 December 2018

Hi, I'm sorry you had a disappointing trip. As I have just explained to you on the phone you may not be aware that almost all of the staff on the Santa trains are volunteers. We had carol singers on the first three trains on...More

Reviewed 7 November 2018

A great attraction for visitors of any age ride on a train, eat in the café, visit the engineering workshop and the heritage centre. The trains are back running on the 2nd December for Santa Specials but the other areas are open I believe, check...More

Date of experience: October 2018
Thank traveller175England
South Tynedale R, Marketing and Events team at South Tynedale Railway, responded to this reviewResponded 25 November 2018

Thank you for leaving us a review. The only area which isn't open at the moment is the Discovery Centre which is currently turning into Santa's Grotto! The cafe will remain open seven days a week until 21st December.

Reviewed 6 November 2018 via mobile

Went to Alston bakers and bought wolf pies, caught the train then walked up and down the hills back to Alston. Got the last train there and back again to finish a lovely, affordable day. Ps paddle in the stream on your walk!

Date of experience: August 2018
1  Thank Joanne C
South Tynedale R, Marketing and Events team at South Tynedale Railway, responded to this reviewResponded 25 November 2018

It sounds like you've had a lovely day from wolf pies to plodging! Excellent! Thanks for leaving us a review.

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Questions & Answers
Ask a question
Sarahf190728
8 September 2018|
AnswerShow all 8 answers
Response from tarring100 | Reviewed this property |
Hi unfortunately no there isn't you can walk on a further 4 mile or so to the viaduct which has amazing views. But slaggyford still worth the visit for the history and the scenery.
0
Votes
JuliaR489
26 July 2018|
AnswerShow all 9 answers
Response from South Tynedale R | Property representative |
Hi, There is usually no need to book except for our special event trains when we get very busy and booking is through our website. The 1:15 train tomorrow (Saturday July 28th) is however fully booked but there are plenty of... More
0
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