Lovely staff great experience and visit as a surprise from my fiancé stayed locally at Alston house hotel and was disappointed but the visit here made up for it and the food was nice way nicer than the hotel food we had paid a lot...More

This is the third time we have done this. It is always lovely. Run by very nice enthusiastic volunteers who smile through the bitterest cold . There is a short train ride followed by a visit to Santa and a present for every child. There...More

We went on the Santa special today with our two grandchildren aged 4 and 7. We boarded the train on what must have been the coldest day of the year minus 3, but the friendly and helpful staff more than made up for that. The...More

Had a fantastic time on the Santa train on Sunday, went with my partner and 9 month old daughter. Staff were extremely friendly and helpful on arrival, showing us where to go and making us feel at ease. We were given activities to do on...More

we went on the Santa train yesterday 1st dec.There was my LG my parents and I.it was rubbish nothing on the train at all we could of had a sleep that how boring it was.the rest of stuff was ok.but it's not on iv had...More

A great attraction for visitors of any age ride on a train, eat in the café, visit the engineering workshop and the heritage centre. The trains are back running on the 2nd December for Santa Specials but the other areas are open I believe, check...More

Went to Alston bakers and bought wolf pies, caught the train then walked up and down the hills back to Alston. Got the last train there and back again to finish a lovely, affordable day. Ps paddle in the stream on your walk!