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Oz Parasail
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Traveller Overview
  • Excellent0%
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  • Poor0%
  • Terrible100%
11 Dec 2015
“This company duped us.”
2 May 2015
“A joke”
About
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| Rye Pier, Rye, Victoria, Australia
Website
+61 429 867 486
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Reviews (12)
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1 - 10 of 12 reviews
Reviewed 11 December 2015

I purchased 4 tickets for parasailing for my family as christmas gifts We had to reschedule our dates as my son was sick and thereafter there was no reply to numerous emails and phones. They didn't even provide a refund. I don't understand how Red...More

Date of experience: September 2015
Thank Rajesh M
Reviewed 3 May 2015 via mobile

Brought a tandem parasail voucher for my best friend and I as a Christmas present. The original booking didn't go through as the boat was out of the water due to technical difficulties.. I wasn't advised of this by the company and was only notified...More

Thank Brodie B
Reviewed 24 March 2015

My girlfriend and I struggled to make a booking for multiple weeks and eventually got something booked for 24/01/15. On the date of the booking we made our 2 hour journey down to the location only to receive a text message 2 minutes prior to...More

Date of experience: January 2015
2  Thank nathv1222
Reviewed 22 March 2015

Initially I felt sorry for this company due to their boat breaking down right at the peak of the season between Christams day and New year's eve, however we were left waiting at Rye pier on 27/12/2014 and finally got thru to the business to...More

Date of experience: January 2015
1  Thank Bruce S
Reviewed 19 March 2015

I had a booking in January as a present for my husbands birthday that was cancelled due to weather, since then I understand the boat was broken but communication is appalling, they stated it would be fixed after Feb 15th, I have tried to ring,...More

Date of experience: February 2015
3  Thank shellmac66
Reviewed 11 March 2015

Bought a voucher through Groupon. Have tried to contact the company on many occasions to book but to no avail. You would think summer/autumn would be its peak time and I'm wondering if they are actually still in business. Discount voucher companies need to check...More

Date of experience: January 2015
1  Thank Catherine T
Reviewed 28 February 2015

If I could put 0 stars, I would. Such a terrible company with abysmal customer service. They cancelled our trip only 1 hour before it was meant to start then would not respond to our multiple emails, calls and text messages. We couldn't even leave...More

Date of experience: January 2015
2  Thank Henry J
Reviewed 22 February 2015

I don't think this company exists anymore, but in about 30 attempts to contact this company to make a booking I succeeded twice, and the guy was not helpful. We bought a voucher through Ourdeal for a tandem parasail. I called to make a booking...More

Date of experience: February 2015
2  Thank Mhan55
Reviewed 12 February 2015

I have emailed several times, as well of phone calls, in which they tell you the get back to you easier if you email them. I never received any email replies from them I'm so glad I purchased my passes through Scoopon, who gave me...More

Date of experience: February 2015
Thank JessKG
Reviewed 10 February 2015

- We had our booking confirmed for the 7th February arrived on the day and nobody was there - We tried calling through multiple times and sent an SMS to attempt to get in contact at the time, but to no avail - We had...More

Date of experience: February 2015
1  Thank Hans L
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