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Fort Rapids Indoor Water Park - CLOSED

4560 Hilton Corporate Dr, Columbus, OH 43232-4153
+1 614-868-1380
Website
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Review Highlights
AWSOME FUN

We try and go there every winter for 3 or 4 days. And stay in the hotel AWSOME indoor water park... read more

Reviewed 14 September 2016
djsoundonfire
,
Spring Hill, Florida
via mobile
Finally shut down.

Since my -1 review (it doesn't deserve any rating other than horrific) this place has been closed... read more

Reviewed 10 March 2016
Shelly S
,
Columbus, Ohio
Read all 67 reviews
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Overview
  • Excellent23%
  • Very good7%
  • Average5%
  • Poor8%
  • Terrible57%
14 Sep 2016
“AWSOME FUN”
10 Mar 2016
“Finally shut down.”
LOCATION
4560 Hilton Corporate Dr, Columbus, OH 43232-4153
CONTACT
Website
+1 614-868-1380
Reviews (67)
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1 - 10 of 67 reviews

Reviewed 14 September 2016 via mobile

We try and go there every winter for 3 or 4 days. And stay in the hotel AWSOME indoor water park and a nice game room, Food and bar is very good Great activities Breakfast buffet it fantastic!

Thank djsoundonfire
Reviewed 10 March 2016

Since my -1 review (it doesn't deserve any rating other than horrific) this place has been closed down by the health department, EPA, BBB, AGO and a few other agencies. Food poisoning WAS found all over the buffet at the seafood restaurant there. The manager...More

6  Thank Shelly S
Reviewed 14 February 2016 via mobile

Our son, wife and 2 grandchildren from Pittsburgh came in for the weekend. We made the mistake of taking them to fort Rapids. The water was so cold the kids could not play. We tried to complain to one of the lifeguards and they turned...More

5  Thank Stuart K
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 15 February 2016

Dear Valued Guest, Thank you for your feedback regarding your recent visit with us. We truly appreciate the feedback. Our temperature logs from this previous weekend indicate that all areas of the Waterpark and the air temperature were between 76-80 degrees, which is normal. With...More

Reviewed 21 October 2015

We had a great time at Fort Rapid. We took my handicap mother and the staff was so great, they didn't have a handicap room so we got upgraded to a Villa which was awesome. Everything was handicap and had rails and shower for handicap....More

2  Thank Lisa D
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 21 November 2015

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We truly appreciate your feedback. It is great to hear that we were able to accommodate you in one of our Villa Suites! With Winter right around the corner,...More

Reviewed 1 October 2015

There are much better ways to spend your money than going to this tired establishment. My work sponsored a training here in 2010. It was an unorganized nightmare from start to finish, and much of it had to do with poor service. Barely any lifeguards...More

1  Thank Beckie1983
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 2 October 2015

Dear Valued Guest, Thank you for your feedback. Fort Rapids has undergone an ownership change as well as additions and renovations since your last visit with us many years ago. I can assure you that things are much different than your experience. We encourage you...More

Reviewed 6 September 2015 via mobile

We booked a trip months ago for a few weeks ago. Less than four days before we arrived they called to say the waterpark was closed the days we had booked to stay in the hotel. I had already taken off work and couldn't reschedule...More

2  Thank DieselG
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 21 November 2015

Dear Valued Guest, Thank you for taking the time to review your recent visit with us. We truly appreciate your feedback. I would truly like the opportunity to speak with you directly to try to salvage your opinion of us. Please feel free to call...More

Reviewed 2 September 2015

One nights stay in the hotel. room was average, waterpark was so relaxing. We got airline delayed but had much fun in the Fort rapids. Waterpark was nice and breakfast was tasty.More

Thank Milton L
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 21 November 2015

Dear Valued Guest, Thank you so much for your kind words regarding your recent visit with us. It is unfortunate that your flight delayed, yet we're so glad you were able to stay with us! If your travels ever bring you back to Columbus, we...More

Reviewed 15 August 2015

My 7 years old son very enjoy waterpark. We had splash. Lifeguard was very responsibly. they look like highly-trained. we were impressed by 1000 gallon bucket water falling down. We will come back in the winter.More

Thank lily q
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 21 November 2015

Dear Valued Guest, Thank you so much for your kind words regarding your recent visit with us. It is great to hear that your son had such a great time in the Waterpark, and we hope you did too! With Winter setting in, we truly...More

Reviewed 14 August 2015 via mobile

Our family visited Fort Rapids every year. Water parks are great. Kids all had fun in there and enjoyed the western style decoration. We had some issues in the room but got helped pretty soon. Nothing major. Look forward to coming back next year!More

Thank Diana1112
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 21 November 2015

Dear Valued Guest, Thank you so much for taking the time to review your recent stay with us. It is wonderful to hear that your children had such a great time at our facility. We'll plan to see you next year! Warm Regards, Skyler Young...More

Reviewed 7 August 2015 via mobile

First room had two ROACHES and visible black mold on the wall. The second room had one Roach. I would not recommend anyone stay there. The front office manager is extremely rude and by the way they do not give refunds. So save your money...More

2  Thank ohiop32
FortRapids, Guest Relations Manager at Fort Rapids Indoor Water Park, responded to this reviewResponded 21 November 2015

Dear Valued Guests, Thank you for taking the time to review your recent stay with us. It is unfortunate to hear of the troubles you experienced during your stay. Roaches are a problem that all hotels, regardless of size or brand, experience at some point...More

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