Went for lunch but it was a very limited menu so had scones and tea. When I went to order the milk was thrown @ me when I asked for more than half a pot. The scone was dry, I cannot eat butter but when asked, no non dairy was available. We sat waiting for each other for abt an hour as we had to ‘split up to save the table’ . It was chaos, we couldn’t find menus and when we did we were no further forward, when we arrived. When collecting my scone and tea a young female decided to take down a cobweb with a brush so it could have fallen in my food; there weee many cobwebs being displaced, why not do before or post closure? The noise in the room was disconcerting as we talked and my friend was unable to process due to the incompatibility of the noise and their hearing aids. It was disappointing there was no real hot food available when we visited so we had no choice but to choose a scone. It used to be so much better.

Strange set up, they can’t seem to get one that works and it is efficient. You order in one place, find a table to wait and collect your food from somewhere else. Hard to find a table, granted not a lot they can do about how busy this place always seem to be! If you come first thing at opening time you’ll be ok but if any later then forget it - queues out the door. Our breakfast was unfortunately luke warm and in parts cold- we asked to have our beans reheated as they were so cold. It seems clear everything is pre cooked and just sits around and is reheated before bringing out. For the price you’d expect more! Good menu though in principle, great choice of different things for breakfast.

The dynamic in which this places runs lets it down massively. We went for Father’s Day and fully aware of the way they work - you go up to order your food and collect it yourself and with it being Father’s Day we knew it was going to be busy but it was next level. We arrived for breakfast at 9:30, both queued separately, one for drinks , the other for food, both took about half an hour to make our order. Then sat another half an hour waiting for our food so it took at least an hour to finally get our food! By this point we had cold tea and coffee to ‘enjoy’ with our food. Massively disappointing, it’s not cheap either, over £30 in total for two breakfasts, 1 tea and 1 cappuccino. I’m happy to pay good money but this was massively disappointing. Why not have staff wait on tables in busy periods like this? So instead of a nice Father’s Day quality time breakfast, we spent half of it in a queue, won’t be returning unfortunately

How can it take that long to get a tea/coffee. Well, visit here and you'll soon find out. THE most disorganised cafe/restaurant we've been too. It is frankly embarrassing watching the staff here and the fall out to the customers waiting for their food/drinks. When it does arrive, it's nothing special either. The only redeeming feature is the view Tragic

Lovely day,lovely views. That’s where the lovely stops. Food very overpriced,a hot baguette £10,95,crisps,dry,tasteless,small salad.. But we ordered at the counter,order written on bit of paper,then taken over to the chefs,surely in this day and age,an iPad could be used ,and sent to the pass electronically. Baguette,jacket potato,small prosecco and cappuccino,£30 ,the jacket potato wasn’t even Luke warm! We will not return!

Visited with my husband and son today. went in to the café sat down and chose our meals . I had burger and chips which was ok , overpriced , at £13.95 . my son had eggs royale which was ok . but hubby was very annoyed with the onion and brie quiche ,new pots and salad at £10.95, very overpriced for a small portion of quiche a few pots and salad. At no point did any member of staff say hello or acknowledge we were there , we had to guess where things were . sorry wont be hurrying back.

Afternoon tea, food good. Service not so good. Website said served till 4pm, kitchen closes 3pm! Cafe closes 4pm so very rushed. Had to collect food and no table service

Skipped the dinner. So huge and noisy when we walked in . Menu was minimal basically roast chicken pork or beef. No alternative. Drinks like Fanta or sprite in a can. It was cold and no atmosphere whatsoever. We left within 5 mins. We walked around the gardens which were lovely and aromatic. Did the mill tour which was interesting 5.50 pp . Bought some big oats. Mill and Gardens worth a visit but restaurant ......

Experienced the worst customer service, and I have worked in hospitality. Busy lunchtime, lots of tables reserved for an hour or more later. We were squeezed on a small table (7 people on a table for 4) and needed a couple of extra chairs so borrowed 2 from a reserved table. 2 of our party went to buy drinks while we looked at the menu to decide on food. A member of staff walked up and took a chair from us saying we need this for a reserved table. We replied but that table is reserved for 1 o’clock? She replied, “well, will you be gone by then?” When we said yes, she turned on her heel and left. No fear, we finished our drinks and left without having any food. And will not be returning again.

It's been a while since we used this place for coffee/cake. We meet family here and it's good for young children and groups. The service lets it down. The queue for a simple coffee is always slow and means that it can take 15 minutes to get a coffee. The cakes are okay, but it's a help yourself and they can be left out a little too long. Shame there are no good long walks from the door, without needing to cross the A1.