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Given Covid it was a shame that we couldn't visit the upper floor where the rooms are where Kipling wrote but we did not think that should reflect on our marking as we were sure would give it an excellent marking if they had been open and everything else was excellent. There was a wait to get into the house as they only allowed one party in a room at a time, quite understandably. There was a member of staff letting us in the back door who we chatted to while we were waiting to go in and he was really interesting in providing the history. There were very good staff in each of the rooms too. The grounds are lovely and we walked to the Mill where we had a warm welcome from the member of staff regulating entry there. We had lunch at the cafe, having a very nice soup and bread which we took outside where there are quite a few tables front and back.…
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Date of experience: December 2020
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Our visit was during the current lockdown so we knew the house would be off limits. Online booking was simply, entry was simple and quick and we had a lovely family walk around the grounds and the kids played Pooh Sticks, if you fancy a quick picturesque walk then this is a good place. Takeaway cakes and drinks were available from the cafe, we will be back once the house can open again…
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Date of experience: November 2020
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So yes we are pleased that Batemans has re-opened and yes everything regarding our visit was excellent especially the helpful and friendly staff. However although accepting covid restrictions and the efforts made just to get open, it would be wrong of me not to express disappointment at the lack of viewing with the upstairs being fully closed. I don't think this was highlighted sufficiently if at all on the website. Nevertheless the room stewards were excellent being pro-active and knowledgeable. They really bring the experience to a new level. The gardens and other walking possibilities are enjoyable and the light refreshments available most welcome. Car parking easy and good work done re covid protection.…
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Date of experience: October 2020
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I realise times are strange at the moment but did expect my visit to the house to be longer than 10 minutes! Would have been very cross if paid £10 (non member cost) to visit. Due to covid only the ground floor is open (3 rooms) but there is no information supplied. Only alllowing one person in at a time which seems rather cautious. The last room has a tv with a very teasing video of upstairs which clearly has so much more personal info on Rudyard. This took 5 minutes to view,, therefore stopping other visitors coming in - why on earth couldnt that be placed somewhere else therefore allowing more people in and avoiding long queues outside. Gardens ok but you cant go to the mill. The shop was closed - why? Will return in better times. It is worth doing the (strenous) circular walk up the hill to the village - some very attractive, large, historic houses and a lovely statue of Rudyard is in the middle and the war memorial is moving as has his sons name.…
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Date of experience: October 2020
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Would have loved to see where he did a lot of his writing, but due to covid19, could not go upstairs, so had to watch a video instead, was not the same but needs must
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Date of experience: October 2020
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