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Review Highlights
A bit of a time warp

As one reviewer said, the best thing about the place is the ferry out of it. I normally cross using... read more

Reviewed 7 February 2019
London, United Kingdom
Easy to get to

Well signposted off A259. The port is easy to reach, but no rhyme nor reason as to loading. The... read more

Reviewed 20 January 2019
Hastings, United Kingdom
via mobile
Read all 72 reviews
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Traveller Overview
  • Excellent13%
  • Very good16%
  • Average23%
  • Poor28%
  • Terrible20%
Travellers talk about
“dover calais”(3 reviews)
“great route”(2 reviews)
“affair”(2 reviews)
Suggested duration: < 1 hour
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| Railway Approach, Newhaven BN90DF, England
+44 844 576 8836
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Reviews (72)
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All reviews dover calais great route affair user eurotunnel beds ship cabin
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1 - 10 of 67 reviews
Reviewed 7 February 2019

As one reviewer said, the best thing about the place is the ferry out of it. I normally cross using Eurotunnel, and pay for flexiplus which means you turn up whenever you like, and sit down for coffee and/or get on whichever train is next....More

Date of experience: February 2019
Thank actisup
Reviewed 20 January 2019 via mobile

Well signposted off A259. The port is easy to reach, but no rhyme nor reason as to loading. The surroundings are looking quite tired. Staff professional. Used for location of port, not its maintenance tbf, but a spruce up would do wonders.

Date of experience: January 2019
Thank MrsBsTravels
Reviewed 9 December 2018 via mobile

A very antiquated port for a modern country. The customs / immigration points require significant upgrades. However, the officers were lovely and efficient. They deserve better facilities though. Add on 45-60 mins after docking to clear the port.

Date of experience: November 2018
Thank Rod S
Reviewed 12 October 2018

The title says it all really. Very convenient location to reach by road from A27 or A259 coast road. Railway station next to ferry terminal - couldn't be easier.

Date of experience: June 2018
Thank Gary D
Reviewed 28 September 2018 via mobile

So far my experience has been excellent. Very courteous and helpful. I arrived early and found the facilities clean and user friendly.

Date of experience: September 2018
Thank suecaroline2015
Reviewed 7 September 2018 via mobile

The best thing about this place is leaving on the ferry. The owners have just negleted this place for years. But it serves a purpose. Now the one in Dieppe is much nicer. So come on guys brighten this gloomy place up.

Date of experience: September 2018
1  Thank deepsky
Reviewed 21 August 2018

Being used to larger ports like Dover, with some form of facility to walk to this was disappointing. The whole port needs revamping and expanding. Almost an hour to get out of the port. We only live 11 miles away and thought we would be...More

Date of experience: August 2018
2  Thank Scyliorhinus
Reviewed 18 August 2018 via mobile

Ferry crossing is good but unloading at Newhaven always a nightmare. 4 hours crossing but 1.5 hours getting off the ferry and getting through customs. Very disorganised as always. It's a good thing we live in the next town to get home...

Date of experience: August 2018
2  Thank Pettermann
Reviewed 8 August 2018

This is the quickest it has taken to arrive and check-in and drive on to the ferry. Just what we wanted after spending most of the day travelling from the west coast of Wales

Date of experience: August 2018
Thank Pete J
Reviewed 7 August 2018

We have used this ferry port on several occasions over the past six years. Each time we hope that there might be some improvement, not a chance. You can't even get a bottle of water or a paper or a bar of chocolate. The shore...More

Date of experience: June 2018
2  Thank grimbo484
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Questions & Answers
Ask a question
Christine W
11 August 2016|
AnswerShow all 2 answers
Response from CRMExpert |
Yes. It’s £5 a day. Cash only paid for in the terminal