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Freeport Braintree

Charter Way | Chapel Hill, Braintree CM77 8YH, England
+44 1376 348168
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Review Highlights
Luke warm food

Ordered spaghetti with meatballs and when it was served up it was dry ...obviously been kept hot... read more

Reviewed 4 days ago
Vegas69024
,
Braintree, United Kingdom
Good shopping

We like Freeport. There are a good selection of shops for everyone. Plenty of places to eat and... read more

Reviewed 1 week ago
Joann K
,
Braintree, United Kingdom
via mobile
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Set in a relaxing village environment, Freeport Braintree offers an escape from the stresses of city shopping. Everything you need is right here, from great places to eat to fantastic offers and events from over 85 stores! Parking is FREE for up to 6 hours. Freeport Braintree shoppers who use the car park for more than 6 hours will need to extend their unlimited, free parking by visiting the Tourist Information Centre opposite Next Clearance to validate their ticket and avoid a penalty charge.
  • Excellent27%
  • Very good39%
  • Average18%
  • Poor7%
  • Terrible9%
Travellers talk about
“ted baker” (21 reviews)
“designer shops” (21 reviews)
“free parking” (41 reviews)
Closed Now
Hours
Hours Today: 10:00 - 18:00
LOCATION
Charter Way | Chapel Hill, Braintree CM77 8YH, England
CONTACT
Website
+44 1376 348168
Write a ReviewReviews (628)
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All reviews
"ted baker"
in 21 reviews
"designer shops"
in 21 reviews
"free parking"
in 41 reviews
"shopping village"
in 17 reviews
"great shopping"
in 15 reviews
"swimming pool"
in 18 reviews
"high street shops"
in 12 reviews
"shopping trip"
in 16 reviews
"burger king"
in 9 reviews
"great place to shop"
in 9 reviews
"tommy hilfiger"
in 8 reviews
"retail park"
in 13 reviews
"cadbury shop"
in 7 reviews
"marks and spencer"
in 7 reviews
"christmas shopping"
in 12 reviews
"plenty of places to eat"
in 12 reviews
"something for everyone"
in 18 reviews
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1 - 10 of 623 reviews

Reviewed 4 days ago

Ordered spaghetti with meatballs and when it was served up it was dry ...obviously been kept hot under the UV light or oven far too long. My wife's meal was fine and as we were tight for time I didn't have the time to complain.Generally...More

Thank Vegas69024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We like Freeport. There are a good selection of shops for everyone. Plenty of places to eat and free parking. What more could you need? Definitely worth a visit.

Thank Joann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear Joann K We're so pleased to hear that you like visiting our centre! Thank you for taking the time to leave this review for us, we really appreciate it. Kind Regards, Guest Relations Team

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Reviewed 1 week ago

A good shopping outlet with a wide variety of shops. Bargains can be found and plenty of shops to choose from. Eating places available.

Thank Mr & Mrs R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear Mr & Mrs R We're so pleased to read you enjoyed your recent visit, and managed to find some bargains! We look forward to welcoming you back to the centre again soon. Kind Regards, Guest Relations Team

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Reviewed 2 weeks ago via mobile

Had a lovely evening. Our first time at a Bill’s restaurant. The food was excellent. The staff were attentive and our waitress Polly was really helpful, polite and full of smiles. Will certainly be going again and taking friends with us too

Thank 164annon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear 164annon Many thanks for this amazing review of our Bill's resturant, we will be sure to pass this feedback onto the team and Polly herself as well. Kind Regards Guest Relations Team

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Reviewed 2 weeks ago

Freeport, Braintree is an interesting shopping outlet on the outskirts of Braintree, Essex easily accessible from A120. A busy shopping experience is something I've always had at Freeport, Braintree. Plenty of stores to wander in/out of with a fair few carrying design names at fairly...More

Thank BA6979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear BA6979 Thank you for taking the time to leave a review on our page and giving us such great feedback! If you're planning to visit us again and stay longer than 6 hours, you can get your parking extended for free at Guest Services...More

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Reviewed 3 weeks ago via mobile

We spent an hour or so here on a Saturday morning. It was a surprise that most of the shops don't open until 10am!!!! Luckily Next opens earlier than the other shops so we spent a few minutes in Next waiting for the other places...More

Thank woodielisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear Woodielisa Thank you for leaving us a five star review! This is much appreciated. We're really pleased to read you enjoyed your visit. If you're planning a return visit, just to make you aware that the cafes in the centre do open around 9am,...More

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Reviewed 3 weeks ago via mobile

Friday morning and fairly empty, room in the car parks. Children are at school so much more relaxed than at the weekend. Fair range of retail shops from well known brands with bargains to be had. Clothes, bedding, cooking etc with several coffee shops and...More

Thank ChazJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear ChazJJ Thanks for leaving us such a positive review, we're pleased to hear you enjoyed your relaxing visit to the centre. It's also great to hear that you always end up leaving with a purchase from one of our brands! We look forward to...More

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Reviewed 4 weeks ago

Freeport as a "designer village" has a good range of branded shops primarily discounting previous years clothing and other ranges - Nike, Next, Mountain Warehouse amongst others. There is also a main Next, Pets at Home, American Golf, B&Q, TK Maxx and few others. Also...More

Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesFB, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 4 days ago

Dear Phil R Thank you for taking the time to leave us such a comprehensive review, it's much appreciated and we're pleased to hear you enjoyed your visit to the Outlet and also adjacent Retail Park. We look forward to welcoming you back to the...More

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Reviewed 4 weeks ago via mobile

Called in with my wife as we were passing by. Quite busy, but then it was a Saturday afternoon. The place is generally clean and appears to be well kept. I have found there are a few bargains about, but generally the shop prices are...More

Thank Rayoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn B, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 1 week ago

Dear Rayoz, Thank you for taking the time to leave this review, we're pleased to hear that you found the centre to be clean and tidy on your visit. We were disapointed to read your comments regarding the fooball being kicked around, we're sorry to...More

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Reviewed 4 weeks ago via mobile

Many old favourites from a retail perspective, but quite a few empty lots too. Easy to navigate & maps available also. 6 hours free parking is a real plus. Just ok.More

Thank Leiyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn B, Guest Relations Manager at Freeport Braintree, responded to this reviewResponded 1 week ago

Dear Leiyu, Thank you for taking the time to leave us this review, we're sorry to hear you were disapointed following your recent visit. We're pleased however to read that you found the centre easy to navigate and the free parking to be a plus...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
experiment626evilc
14 April 2018|
AnswerShow all 4 answers
Response from GuestServicesFB | Property representative |
Hi there, there isn't a chinese buffet in the outlet centre anymore, but we do have Pizza Express, Bills and Wildwood within the outlet for you to dine in. There are also a number of resturants in the adjacent Braintree... More
1
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RoamsweetRome
21 February 2018|
AnswerShow all 2 answers
Response from GuestServicesFB | Property representative |
Hi there, Bills is located to the right hand side of the main entrance to Freeport Braintree Outlet; behind Regatta. We hope this helps.
1
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