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Address: The Lowry Designer Outlet The Quays | The Quays, Salford Quays, MediaCityUK, Salford M50 3AH, England
Phone Number: +44 161 848 1850
Website
Description:

Overlooking Manchester's historic waterfront, Lowry Outlet is an unmissable...

Overlooking Manchester's historic waterfront, Lowry Outlet is an unmissable shopping experience that saves you 70% off the RRP of top brands all day, every day. As well as outlet shopping, you can enjoy a meal at one of the Plaza restaurants and even catch a film at the multi-screen VUE Cinema.

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TripAdvisor Reviewer Highlights

Read all 476 reviews
Visitor rating
  • 79
    Excellent
  • 107
    Very good
  • 122
    Average
  • 89
    Poor
  • 71
    Terrible
Watch the car park charges

We have been regular customers at the outlet for many years making full use of the car parking discount for shoppers. Having not visited for a few months were we're surprised by... read more

3 of 5 bubblesReviewed 4 weeks ago
georgedavid2016
,
Bolton, United Kingdom
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476 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Manchester, United Kingdom
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

It is a while since I visited the Lowry. The first thing I am disappointed to see is that there is now a charge for Parking - poor show considering most places are now free to encourage shoppers in these days - I put that down to greed As for a discount outlet - that could not be further than... More 

Helpful?
2 Thank onlinebakerysupplies
Joanne J, Customer Service Advisor at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to write your review. I am sorry to learn you were disappointed with your last visit. Many new shops have been added to the centre to try and appeal to a wider range of customers. H Samuels is the newest addition. I can only apologise that you didn't find anything on this... More 

Bolton, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago

We have been regular customers at the outlet for many years making full use of the car parking discount for shoppers. Having not visited for a few months were we're surprised by the withdrawal of that incentive. We were more surprised having decided to extend our visit by having a meal that if our total time moved from 4 hours... More 

Helpful?
1 Thank georgedavid2016
Joanne J, Customer Service Advisor at Lowry Outlet, responded to this review

Dear Customer, Thank you for your review. I am sorry to learn you are unhappy with the new car parking charges, they were introduced in April to try and make our car parking system easier for our customers and also to ensure the car park is being used correctly. The car parking charges were reduced to compensate for the fact... More 

Darlington, United Kingdom
Level Contributor
140 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Some good shops without the hustle and bustle of the larger shopping malls. Easy to park or get to on the tram. Plenty of places to stop for a drink or bite to eat. Not a huge selection of shops but worth visiting

Helpful?
Thank ritchie20142015
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking your time to post your review. I would like to mention that we have started implementing our plan at bringing in bigger brands and more variety of shops to appeal to a wider range of our customers. I do hope you will see some changes when you visit us again. I will forward your... More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

My friends and I facing some issues when we at Lowry Outlet in the morning of 29 Oct 2016. So we went to approach the staff for assistance at information counter. The friendly lady, Zed, and also her colleague, sorry that I can't remember his name. They listen to our questions patiently and promptly provide several solutions to us. They... More 

Helpful?
Thank WeiMin31
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking your time to post your review. I am delighted to learn that you have enjoyed your recent visit to the centre and had a great experience. Excellent customer service is something we pride ourselves on, I am glad you experienced this first hand. I will surely pass your feed back onto the Customer Service... More 

Greater Manchester, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 weeks ago via mobile

Me and my family visited the outlet today looking for discounted kitchenware but where very disappointed at was on offer... there was certainly no cheaper items than what you would get on the high street, i really expected it to be similar to Cheshire oaks outlet (price wise) this place is certainly not a discounted outlet, i went in the... More 

Helpful?
1 Thank ldgrim
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking your time posting your review. I am disappointed to hear that your visit to the centre did not live up to your expectations. Your feedback is forwarded to our management team so that it can be noted for future reference. I would like to mention that we have started implementing our plan at bringing... More 

Manchester, England, United Kingdom
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 November 2016 via mobile

Love the Lowry, as well as the shop /restaurants there's always something going on great day out for all

Helpful?
Thank Richard H
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking your time to post your review. I am delighted to learn that you have enjoyed your recent visit to the centre and had a great experience. We are currently implementing our plan at bringing in more variety and brands to the centre to appeal to a wide range of customers. I do hope you... More 

Garstang, United Kingdom
Level Contributor
54 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 October 2016 via mobile

We visited the outlet briefly after watching a show at The Lowry. There is a good choice of outlet shops and the centre is clean and tidy. You can get some bargains. There are plenty of places to eat and drink. It's worth a visit if you are in the area or visiting The Lowry theatres.

Helpful?
Thank Sozzle27
Joanne J, Customer Services Advisor at Lowry Outlet, responded to this review

Dear Customer Thank you for taking the time to post your review. I am delighted to learn that you have enjoyed your recent visit to the centre. You are perfectly right, the centre is popular for its good collection of stores and a bargain of up to 70% off high street prices. I will surely forward your lovely feedback onto... More 

New York
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

Never been here before really enjoyed it lovely easy going shopping down side getting some thing to eat only fast food 100s of people never seen any thing like it would not like to see this place at Christmas time

Helpful?
Thank sophia d
Joanne J, Customer Service Advisor at Lowry Outlet, responded to this review

Dear Customer, Thank you for your time to post your review. I am very happy to learn that you have enjoyed the variety of eating places and the atmosphere in the Outlet. I will forward your comment onto the centre management. A number of festive activities have been planned for Christmas this year. From Saturday 12th - Sunday the 13th... More 

Accrington, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 26 October 2016

The outlet mall has changed very little since the last time we visited (5years+). The car parking fee was free now it isn't unless you visit the cinema or are disabled with a badge. The prices in the shops are very close to normal retail prices in less there is a special offer. Food hall prices are reasonable.

Helpful?
Thank jccolling
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking your time to post your review. I would like to mention that we have started implementing our plan at bringing in bigger brands and more variety of shops to appeal to a wider range of our customers. I do hope you will see some changes when you visit us again. We have spent a... More 

North Yorkshire, UK
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 25 October 2016 via mobile

I love shopping and can be persuaded to part with my money anywhere. However I have never been to an outlet where there wasn't one shop I wanted to go in!!! Very poor choice of shops! Very small outlet! Don't waste your time or the car parking fee.

Helpful?
1 Thank Gillian G
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking your time to post your review. I am disappointed to hear that your visit to the centre did not live up to your expectations. Your feedback is forwarded to our management team so that it can be noted for future reference. I would like to mention that we have started implementing our plan at... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?