Love paultons park, but do not book in the colder months. Came on the 16th of December and all the vast majority of the rides were not working because of the cold, my youngest went on a few peppa pig rides but my older girls were very bored and disappointed so we had to leave after a couple of hours. We checked the website the night before and morning before we came and there were no warnings of rides being turned off or unavailable, very very disappointing.

Visited Paultons Park in August with my partner and 3 little ones. We had a fantastic day at Peppa Pig World and we didn't realise just how much the park had to offer! Our eldest daughter didn't want to hang around peppa pig all day, so she was able to go elsewhere in the park to enjoy the rollercoasters and other rides in the dinosaur land and tornado land. The food was a bit pricey, especially if you're buying for a larger family. Next time, we'll take our own packed lunch and buy food only if we are desperate. For a family of 5, our lunch came to around £50! Too much. The entry fee is extortionate swell. Luckily, our two youngest children were under 1 metre tall so they got in for free, but for the 2 adults and our 11 year old, it cost £150 altogether. I empathise with the fact that businesses have to generate a profit after covid, but this is way too expensive. I remember when it was only £20 entry! A majority of staff we encountered were lovely, especially Aaron/Arran in one of the restaurants. He was very helpful. However, we witnessed an older member of staff in the big shop behaving nastily toward a younger assistant. She spoke to her like she was a child, rather than an employee, and I could see the young girl was getting upset. She only stopped her nastiness when I interrupted to ask a question about a product. I was sad to see this. I suggest some re-training be carried out.

My wife and I hadn’t been to Paultons since we were young children. We though before our valentines break away from our son, we would visit the park. When going online to book, our eyes nearly popped out at the admission price! We were expecting big things for £40+! The gardens are absolutely immaculate and my son enjoyed going into the various little themed gardens. Peppa Pig World is absolutely fantastic. The programme comes to life and my sons face was a picture seeing all the different things. He loved the sailing club boats. The Lost Kingdom seemed a bit lost in my opinion… the dinosaurs didn’t look very realistic and we’d been told before they move. I didn’t see one move! The dinosaur jeep safari was probably the worst attraction we went on. We normally take a picnic to attractions but thought as a one off we would treat ourselves. Although the variety is ok throughout the park, the prices were a complete joke. Enough to price anybody out! We went in the main restaurant which was filthy… dirty tables everywhere, staff clueless and the wait for food was terrible. Our drinks didn’t even come in a glass! My son wanted an ice cream and as we waited for one to be made a member of staff picked the flake up with their bare hands as well as the cone. I asked them to make it again and they rolled their eyes. This seemed to be a reoccurring problem on our visit - the staff looked like they didn’t want to be there. It may be Disney prices but it’s definitely not Disney service. Although we had a good day, I really don’t feel like tickets are worth £41 each.

We have been looking forward to visiting paultons for a long time time with our four year olds. Overall we had a great day. We were visiting in February so not too busy. We spent most of our time in Peppa Pig world which was great fun for the kids. Not too long to queue for the rides max 15 minutes. A good selection for their age. Their favourite was probably the soft play and the ride on dinosaurs. The ticket prices with no discount feels quite expensive. I cannot comment on the restaurants as we brought a packed lunch. I think the park could be improved with some more interactive, experiential rides. Maybe a show. The rides seemed quite old fashioned and Legoland we prefer for the rides on offer and choice of things to do. Overall though a very good day out for families in the new forest area.

I went with my family including a 5 month old baby. I was happy to know that baby changing room has feeding room, but it was really disgusting to feed there as it was right next to toilet. Imagine feeding your baby when someone is pooping next door. I myself felt like puking. Felt really bad for the little one. Also, the feeding seat was highly uncomfortable. It was like a small bench. I wish the park could have a decent feeding room.

It's a nice park with some fun rollercoasters. It's just too expensive. Only just before COVID it was about £110 for a season ticket and about £20 to get in. Now that's £250 for the season and about £45 if bought in advance. More than Thorpe park which is bigger with many more rides. I can't really fault the park; as I said the rides are good and the landscaping excellent. I've seen responses from the park about how you only have to go 6 times in a year to save money; well that was also true 4 years ago, but at least than half the price. The only plus side is that they seem to have priced many people out of visiting. Today the car park was half empty and we never queued more than 15 minutes. Pre COVID, sunny Sundays in may half term would have led to 45 minute queues. Has the golden goose been cut open?

Arrived and was asked by the guy on the door if he could measure our middle child to see if she was tall enough. No problem. No she needs to put shoes on. Explained she had ASD and this would upset her told she needed shoes to enter the park. I’m holding my son with no shoes on. Jobs worth wouldn’t give in so put the shoes on my little one which causes a major meltdown for over half an hour. Complained to someone same response it’s our policy. No it’s law to make reasonable adjustments for disabilities she didn’t care. Went to get access pass only to be interrogated as to what the disability was even though we had filled all the information in prior to visit. Went on a ride and my daughter was told to stop touching the gate. Words use ‘leave it’ like she is a dog. This park clearly needs to update its staff training for special needs completely ruined the day. Little one didn’t recover from the upset at the beginning.

Positives * My kids had a great time! They loved the rides and attractions. * ride operators / cafe staff are lovely * Landscaping / general appearance of the park is brilliant Negatives * There is no way the meter bar held at the door is 1 meter! I measured our daughter on the morning we attended the park and she’s 96cm tall. When we got in the park we measured her at the mr dinosaur Peppa Pig ride and she was 97cm on that chart. * We had to wait about 20 minutes to purchase a new ticket for her. * I asked the question ‘do the children get to go on more rides once they turn a meter?’ I was told yes by several members of staff. It’s absolute nonsense. None of the rides (I could see) ask for a child to be specifically a meter tall - most are 90cm. * The queue times in Peppa Pig world weren’t accurate (specifically for the Mister Dinosaur / grandpa pig’s train ride). Both queues said 10 mins and ended up being half an hour each. * When the sun came out I took my daughters to the splash park. As soon as they were in their swimwear and in the play area the water was turned off! We waited half an hour before we gave up. I honestly felt like I was on a stitch up tv show by the end of the day.

As a Muslim African women visiting Paultons park with my children I was treated and spoken to differently by Paulton Employees and managers from other white people. I was accused of playing the race card when I raised my concerns to Paultons manager. However evidently their own website only show paultons park with white people. #PaultonsSpeakUp #Discrimination #Equality #Justice #Summer2023

Highly disappointed! Firstly I would like to point out m, I am a disabled person with two young children visiting this place with my friends. The staff were so rude. No one is helpful, and upon raising my concerns to 3 of the managers- I was old by one of them “I believe my staff” implying I am lying and that “I was playing the race card”. The managers also do not care about your experiences in the park and was horrified the way I was treated. I went to the park for my children’s birthday and I have to say this was the worst experience I ever had. I really believe if I was a white women called Karen- I would of been treated with a lot of respect! Also, even a child with autism are not prioritized on rides as they should be, even with a queue assist wrist band. This was something I brought up to the staff and managers and to my disbelief I was told “ I do not think my staff would do that” Spent over £165 on tickets for this! Would highly not recommend going if your a person of color!