A great addition this year with the new trail, if it was longer it could rival Kew Gardens. Hope to see a longer trail next year and the price kept reasonable. Really enjoyed

I took my 4 grandchildren to see the lights as a Christmas treat. Parking was smooth and well signed. The lights were a delight and imaginative. I paid £30 for 3 rides each for the children. A helta skelter and swingboats were the only ones there. Very tame and disappointing to kids used to more sophisticated entertainment. Expensive too. We didn't eat there as l know what a money pit fast food is at these places. We arrived at 5.30 and left at 6.45. Total cost including parking was £130. Its was ok but I doubt we will go again next year.

Dermot must be the best guide in the UK ! He brought alive the history of Hatfield Palace and House to our group, and sent tingles down our spines when recounting the story of Elizabeth I watching over 100 noblemen as her chief advisor William Cecil laid out the new Queen's plans at the beginning of her 45 year long reign. There are some amazing pictures of Elizabeth I with their symbolism or 'propaganda' as Dermot put it! A wonderful house with its amazing wood panelling and acres and acres of England's 'green and pleasant land'. Allow at least four hours to explore. There's a real tennis court to see and the old Palace to visit, as well as a lovely courtyard and a few upmarket shops all inside the grounds near near the village of Old Hatfield. The only real let down was the food at the Cafe. The tuna panini and the tortilla wrap with falafel and beetroot were the driest sandwiches we have ever tasted in our lives. So easy to have proper moist sandwiches on offer. Some of the group found one male member of staff in the cafe offhand. Dermot said how privileged he felt working at Hatfield for the Salisburys every day, but I'm sure his lord and master would be appalled at the quality of the only 'sandwiches' on offer!

My husband has bad mobility. The staff at HH couldn’t be more accommodating. From arranging a buggy with Neil at the helm to getting to and from the car park, to having a wheelchair whilst going around the house. The staff were so knowledgable Dermot took us around and along with other guides gave us interesting facts on the house. When needing to go up to another floor Dermot took us to a lift, everything was made so easy for us. When we had finished around the house Neil went out of his way to get us settled in the park so we could have a picnic and when we finished took us back to the car park. ⎌All the staff were happy and helpful. Five stars are not enough I’d give them. 10/10

Last Sunday our elderly French visitors were very keen to see Hatfield House, despite their serious walking difficulties. The rather expensive tickets gave access to house and gardens, but without any reduction for elderly or disabled visitors. (My attempts to find out about disabled access both by email and phone had gone unanswered.) After a most enjoyable visit round the House and a light lunch we found we were able to hop on the buggy for disabled visitors and were given a first class tour of the park by Neil, who was friendly and obliging as well as being enthusiastic and well-informed. I believe that all disabled visitors would benefit from the awareness shown by Neil and his colleagues in order to feel that they too are equally welcome. Until that point the lack of response to my advanced enquiries made me doubt that welcome. We now know, thanks to Neil, that wheelchair access is available via the kitchen and from there to the first floor, thereby avoiding the struggle to climb lots of stairs in the house. Buggy drivers like Neil are also happy to drive disabled visitors to the entrance of the very fine Little Gardens (which are quite large). Thank you Neil for making our day special.

Lovely historic house to visit. (Still) A family owned home & lived in. It has its own lovely chapel which survived the fire in 1835 that killed the Marchioness if Salisbury. Over 400 years of history. Queen Elizabeth II would have visits to the house. The property is on 40 acres. The house is full of artefacts, art works & furniture. There is quite a lot to see other than the house. Well worth a visit.

Hatfield House is a real gem to visit - but most frustratingly is frequently closed to visitors. On our recent visit we were able to tour the gardens which are delightful and the old Palace. We were most fortunate to have a personal guide of the old Palace given by Dermot. He brought alive the history of Henry VIII and his six wives and their connection with the house. It was a magical experience thanks to Dermot.