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The Snow Centre

Certificate of Excellence
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Address: St. Albans Hill, Hemel Hempstead HP3 9NH, England
Phone Number:
+44 344 770 7227
Website
Today
08:00 - 22:00
Closed now
See all hours
Hours:
Mon 10:00 - 18:00
Tue 07:00 - 22:00
Wed - Thu 10:00 - 22:00
Fri 10:00 - 23:00
Sat - Sun 08:00 - 22:00

TripAdvisor Reviewer Highlights

Read all 1,235 reviews
Visitor rating
  • 844
    Excellent
  • 257
    Very good
  • 62
    Average
  • 36
    Poor
  • 34
    Terrible
On the snow!

I am a frequent visitor to The Snow Centre. It is the ideal place to get your ski legs back or to take that first adventure on real snow. The conditions are always perfect, the... read more

5 of 5 bubblesReviewed today
Helli
,
London
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1,235 Reviews from our TripAdvisor Community

Traveller rating
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Showing 1,233: English reviews
London
1 review
5 of 5 bubbles Reviewed today NEW

I am a frequent visitor to The Snow Centre. It is the ideal place to get your ski legs back or to take that first adventure on real snow. The conditions are always perfect, the staff are very friendly and efficient. Also for equipment and ski servicing it is convenient to have Snow and Rock on site. I thoroughly recommend... More 

Helpful?
Thank Helli
1 review
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Harry has had 2 lessons now with Neil and he loves them. He really does have the patience of a saint!!!

Helpful?
Thank Lisa H
Pete G, Manager at The Snow Centre, responded to this review

Hi Lisa H Thank you for posting your review of The Snow Centre. Thank you for your very positive review regarding lessons with Neil. I will pass on your feedback and I know he will be delighted. I hope we see you again at The Snow Centre soon. Best regards Pete Pete Gillespie Head of Snowsports / Guest services ISIA... More 

London, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Progressed from L1 to L4 after a few lessons. Ross was very attentive and helpful on the slope. A bit overcrowded but it was a Friday evening. Will go again.

Helpful?
Thank HM57-TER
Pete G, Manager at The Snow Centre, responded to this review

Hi HM57-TER Thank you for posting your review of The Snow Centre. Pleased to read about your progress with Ross and sounds like you have developed your Snowboarding well. After February it will calm down a little on the slopes and throughout the summer our special monthly pass will once again be introduced. I hope we see you again at... More 

Hitchin, United Kingdom
Level Contributor
42 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I phoned and booked a 2 hour group session for my adult son, who has Asperger's, to brush up on snowboarding skills. The booking person helped me decide which level to book and at my request made a note about my son's needs. He got a student discount. We arrived after a stressful drive and booked in with a friendly... More 

Helpful?
Thank Lorraine M
Pete G, Manager at The Snow Centre, responded to this review

Hi Lorraine M Thank you for posting your review of The Snow Centre. I was so pleased to read this review and I am glad the lesson was a success. We have some very talented teachers in our Team and when we have a little prior notice can adapt sessions to meet specific needs. I hope we see you again... More 

Cambridge, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW

I came to the Snow Centre with friends feeling very excited about our lesson but sadly we all agreed the lesson was not conducted to a high standard and we left feeling very disappointed. The nursery slope was way too busy, exposing a risk to peoples safety. One beginner was snowploughing down the slope and crashed into a small child... More 

Helpful?
Thank chicakaren
Pete G, Manager at The Snow Centre, responded to this review

Hi Chicakaren It is very disappointing to read your review and of course what is most disappointing is that we emailed you on receiving your concerns with a positive solution to some of the issues you raised on 22nd on December 2016. You have detailed in your report that no apology or compensation was offered which is not at all... More 

Kent, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Allison is Next level! I could barely stand the first time I tried and by the end of the first lesson I was getting the hang of the basics with Alison's tuition building my confidence. I was so happy by the end of the first hour that I stayed for another lesson straight after my first one and she moved... More 

Helpful?
Thank mansfield1987
Hemel Hempstead, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

I took my husband as he loves sports, we had a good visit, the trainers take time to show you properly (my group wasn't very big). They taught us all at a beginners level, my husband and a few others picked it up quickly so one of the trainers took them up to the higher levels. Its a fun day... More 

Helpful?
Thank LeleJack
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

A great place for beginners to go to learn to ski - my girlfriend is now on her 3rd group lesson here before we go to Switzerland this season. The instructors have been very good and the staff are friendly and approachable. Lessons are labelled Level 1 - 5 and you get a progress card which the instructor ticks off... More 

Helpful?
Thank Rich l
Hertfordshire, United Kingdom
Level Contributor
94 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We really like this snow dome all of the staff are always really friendly and all seem happy from the front of house, waiters and waitresses, snow patrols and the hire team, we have all learnt to snowboard here and have managed to take what we have learnt to the mountains and been able to ride some amazing runs, the... More 

Helpful?
Thank Gary H
Hertfordshire, United Kingdom
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Great time but not enough room on the nursery slopes for all the people they are teaching - -you spend most of the lesson queueing up for the lift and then often crash into all the queues waiting at the bottom - especially as most are inexperienced ski-ers

Helpful?
Thank jacqui252003

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Snow Centre and other visitors
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Questions? Get answers from The Snow Centre staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?