I attended a beginner ski day which was hosted by Nick A. As an absolute beginner, I had no idea how the day would go. Nick is an outstanding teacher putting us all at ease, and introducing the concepts and teachings with skill and patience. His instructions were all tailored to each person and their individual needs - which I must say is a skill in itself. By the end of the day, we were all confidently completing controlled turns at our leisure and speed on the learning slope. Personally, I came away from the day extremely excited to get back to the centre and get another lesson from Nick. I have found a new passion.

Had a great time at Snow Centre today conquering level 5. I was taught by Andy who really helped me with my confidence on the main slope and allowed me to notice small habits that were holding me back. Great lesson

I went along to the snow centre to improve my skiing and get some practice in before my winter holiday. Booked in to level 6 with Claire G, I was the only one booked on so had a fabulous lesson with Claire who was absolutely brilliant. I would definitely recommend booking. 👌

Excellent experience, Ethan the coach put in time to attend to each person on the course to help gain the most out of the lesson. Good for building confidence and ability and improving technique. Thank you Ethan!

My son recently completed his GCSE PE Snowboarding evidence assessment here. Instructor Brett H was amazing, he helped follow the AQA assessment criteria ensuring we covered all assessed elements. Brett H really helped my son making him feel comfortable providing helpful tips to ensure he achieved his best. Facilities as always are great, perfect for keeping you fresh until your next snow adventure!

Took a 5-hour snowboard day. Never used a snowboard before. The Centre is well connected with London via train and a 5 min drive from Hemel Hempstead station. Staff is friendly and helpful. My teacher, Betty R, was awesomely patient and professional: the day was really enjoyable.

A huge thank you to Lisa, Hannah and Ian at the Snow Centre, Hemel Hempstead, for such an amazing day on Friday. The day went incredibly smoothly for 50+ team members, all in support of the incredible charity Snow Camp. We couldn't have asked for any more, thank you!

I have been going to the Snow Centre for many years and have always found the staff friendly and helpful. Today I returned after a 6 month absence due a leg injury. I simply wanted to ask if I could try on a pair of boots to see if the injury now allows me to actually get them on and done up before committing to booking another session. John on the boot hire counter went out of his way to be helpful, allowing me just to try a pair and then advising me that they also have a wider sized boot which I could try to see if that might help. He also suggested just stepping into a pair of skis to see if I could manage that. I really appreciated his time and help. I also spoke to the two ladies on reception, Gail and Sarah who were friendly and helpful too. It makes a huge difference to have good customer service like that and makes the whole venue a good place to visit. The venue itself is great, the alpine pictures on the wall help create a good atmosphere and the high ceilings give a feeling of space. I have always found the maintenance of both lifts and snow conditions very good and if occasionally there has been a problem e.g. with a lift, the staff are very quick to step in to fix it, ensuring that the actual skiing/boarding time is maximised. The one time I had a collision and head bang with a much younger skier, the staff were on hand in an instant to help me up and check that I was ok and said they would keep an eye on me. Thank you and I can't wait to come again!

I went back to snowboarding after a long break and Rob and Katrina were just fantastic. They were more than happy to help me, get me back up to speed and even give me pointers throughout my session when they saw me. This was not even a training session, just a lift pass.

Started at the Snow Centre back in July 2023 with a Beginners Snowboarding Lesson with Cody as the instructor. Kept it casual and friendly which made it more relaxing. Tiring day but well worth doing if you've never boarded before. Level 3 was next in August with Brett who gave me some good tips on standing up. Had to redo this level and this time was with Charl who was friendly and encouraging. Progressed to Level 4 and the instructor was Ethan who again, kept it casual and friendly. Next, Level 5, which I completed last night (10/10). My instructor was Lee and I explained to him that I had really struggled with the button lift and was extremely nervous. He told me not to be and that I would have it by the end of the lesson. He also guided me down the main slope a couple of times with turns and then left me to it. Sure enough by the end of the 2 hours I felt more confident on the lift, still had a few wobbles at the beginning and end but, done it! Turns were getting better and I'm sure with a few more hours I will be more comfortable. All the instructors were friendly, helpful, enthusiastic, encouraging and patient!! Thank you and see you soon.