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The Snow Centre

Certificate of Excellence
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Address: St. Albans Hill, Hemel Hempstead HP3 9NH, England
Phone Number:
+44 344 770 7227
Website
Today
08:00 - 22:00
Open now
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Hours:
Mon 10:00 - 18:00
Tue 07:00 - 22:00
Wed - Thu 10:00 - 22:00
Fri 10:00 - 23:00
Sat - Sun 08:00 - 22:00

TripAdvisor Reviewer Highlights

Read all 1,307 reviews
Visitor rating
  • 898
    Excellent
  • 265
    Very good
  • 65
    Average
  • 42
    Poor
  • 35
    Terrible
A very enjoyable ladies morning.. Regaining my confidence!

Our instructor was very understanding of our capabilities, and instilled confidence in us all. It was a great way to spend a Wednesday morning! The centre was quite busy but the... read more

5 of 5 bubblesReviewed 2 days ago
katrina d
,
Luton, United Kingdom
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1,307 Reviews from our TripAdvisor Community

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Showing 1,305: English reviews
Luton, United Kingdom
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Our instructor was very understanding of our capabilities, and instilled confidence in us all. It was a great way to spend a Wednesday morning! The centre was quite busy but the whole process of ski and boot collection was smooth and organised.

Helpful?
1 Thank katrina d
London, United Kingdom
Level Contributor
38 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

We booked a 1hr private lesson for my wife with David Locke which she really enjoyed. David provided instruction which was perfectly tailored to my wife's skill level and needs - we were both very impressed and hope to book another lesson with him soon. Thankyou David!

Helpful?
1 Thank LDNLW88
London, England, United Kingdom
Level Contributor
33 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

This is a combined review after three visits over one year. 2016 my daughter was going on a school ski trip so we booked her two group lessons for absolute beginners over two days of the Xmas holidays. Day one was good, a nice slow build up and got them onto the nursery slope. Day two started well with snow... More 

Helpful?
1 Thank Guest6662
Pete G, Manager at The Snow Centre, responded to this review

Hi Guest6662 Thank you for sharing your feedback regarding your recent experience at The Snow Centre. It is really pleasing to read how you have noticed the organisation of The Snow Centre in general. Also thank you for your highly rated review of Richard who is indeed a great instructor. Obviously it is less pleasing to read your review of... More 

Hartley Wintney, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

We booked a one-off session for our son and friend as a birthday treat. Our 12 year old had taken 6 lessons at our near-by skiplex and wanted to have a go on 'real' snow, while his friend has skied many times before. The instructor, Greg, was brilliant! He took them for three ski assessment runs first to check their... More 

Helpful?
Thank djarthurarchitect
Pete G, Manager at The Snow Centre, responded to this review

Hi djarthurarchitect Thank you for sharing your feedback regarding your experience at The Snow Centre. It is really pleasing to read you and your group had a great time and enjoyed the session with Greg. I will pass this feedback on. Thank you for the recommendation and we look forwards to seeing you again in the future. Best regards Pete... More 

London, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 5 days ago NEW

An underwhelming experience last Friday. Had to queue up to 15 minutes for each ride because only one button lift was working. Snow hadn't been groomed since first thing in the morning (we were there late afternoon) and for the beginners in our group this made things quite difficult. Nor did I consider the offer of a free cup of... More 

Helpful?
Thank Gary S
Pete G, Manager at The Snow Centre, responded to this review

Hi Gary S Thank you for sharing your feedback regarding your recent experience at The Snow Centre. We did have technical issues with our lift and as you would have seen we had Team constantly working on it to try and rectify the situation. It is very unfortunate when we experience technical difficulties and obviously totally undesired by anyone be... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Brilliant facilities, feels like you're suddenly on holiday 😀 Also has a ski lesson with Lesley and it was brilliant. In no time at all she had us on the main slope, confidently going up and down on our own. I was a little nervous to start, but Lesley helped calm me with plenty of great tips! We will certainly... More 

Helpful?
1 Thank Siobhan J
Pete G, Manager at The Snow Centre, responded to this review

Hi Siobhan J Thank you for uploading your review of your visits to The Snow Centre. It is very pleasing to read your feedback regarding Lesley who I know will be delighted : ) We hope you continue to learn with us at The Snow Centre in the future. Best regards Pete Pete Gillespie Head of Snowsports / Customer service... More 

Surrey, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 days ago NEW

Both myself and my partner learnt to ski at The Snow Centre in Hemmel Hempstead. The facilities are great as are the instructors, however they tend to put too many people in each of the lessons which can slow your progress down and result in you having to spend more money booking more lessons. I think it's better to try... More 

Helpful?
Thank Laurennp2017
Pete G, Manager at The Snow Centre, responded to this review

Hi Laurennp2017 Thank you for sharing your feedback regarding your recent experience at The Snow Centre. I am glad to read you are enjoying learning with our Team. During the high season our advertised lesson numbers are at capacity and the slopes will see increased traffic. However we are already seeing the season calm down a little so more space... More 

Ashford, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Was well worth negotiating the M25 at peak time for a little bit of snow. The staff on the phone were incredibly informative and helpful with my booking which ended up being part online & by phone. I booked a coaching session for me (needed confidence to see if I'd go skiing again) and a free skiing session for son... More 

Helpful?
1 Thank Floralfilly
Pete G, Manager at The Snow Centre, responded to this review

Hi Floralfilly Thank you for sharing your feedback regarding your recent experience at The Snow Centre. Great to read you enjoyed your time with us on the snowy slopes of Hemel Hempstead. Sorry to read the 30min wait for food was disappointing, When we are in the height of the season the Team do their best to get food out... More 

Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I booked this for my two sons who are 10 and 4 respectively. When we arrived I made a lovely lady who was named Amanda I think? Aware that my son has a chronic illness and we could do with being outside to keep an eye on him and his medication at hand. She kitted us out with snow boots... More 

Helpful?
Thank bruce321
Pete G, Manager at The Snow Centre, responded to this review

Hi bruce321 Thank you for sharing your feedback regarding your experience at The Snow Centre. it is really pleasing to read how our Team member Amanda helped you out with your request. Our Team are always happy to find solutions and make our guests visits memorable occasions. We hope to see you again at The Snow Ccentre in the future.... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

Great facilities. First time skiing for my 8 year old. Check in staff - wonderful. Managing Director - amazing, hands on, remembers people. Instructors - good at first but impatient with kids lacking in confidence. If it wasn't for an amazing Snow Patrol employee called 'B' (Brian), my Daughter wouldn't have returned to the slopes and probably never would of.... More 

Helpful?
1 Thank 12AH73

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?