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Review Highlights
Toilets very poor

Toilets have been in a bad state for a long time which really lets the place down. Flushes don't... read more

Reviewed 25 November 2017
Lisa W
,
Hemel Hempstead, United Kingdom
via mobile
Grubby

A large facility, usually fairly busy. Good staff but the whole place is grubby and needs... read more

Reviewed 6 July 2017
PilotReviews
,
London
via mobile
Read all 16 reviews
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Traveller Overview
  • Excellent18%
  • Very good18%
  • Average12%
  • Poor12%
  • Terrible40%
28 Aug 2018
“Great”
16 Aug 2018
“Fat load of rubbish”
About
Suggested duration: 1-2 hours
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Contact
Park Road, Hemel Hempstead HP1 1JS, England
Website
+44 1442 507100
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Reviews (16)
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1 - 10 of 16 reviews
Reviewed 28 August 2018

Staff are extremely friendly, the gym has good resources for everyone. Many swimming pools that are a lot of fun

Date of experience: August 2018
Thank Passenger797464
Reviewed 16 August 2018 via mobile

Not a nice place. Heard one of the staff in the kitchen call another fat and to go on a diet, great for self esteem

Date of experience: August 2018
Thank Andy G
Reviewed 26 June 2018 via mobile

Why would the out door pool be shut until 5 pm every day until the children break up for summer ! In the hottest weather Come on ! What about people with out children older retired people who want a swim and sit and enjoy...More

Date of experience: June 2018
5  Thank tracy A
Reviewed 22 December 2017

the server did not make eye contact, didnt care what I wanted to add to my order, so I didnt, not a pleasant visit

Date of experience: December 2017
1  Thank kennsview
Reviewed 25 November 2017 via mobile

Toilets have been in a bad state for a long time which really lets the place down. Flushes don't work properly and many taps out of order. Always quite a few changing room locks broken. There must be a better way to manage, even with...More

Date of experience: November 2017
Thank Lisa W
Reviewed 6 July 2017 via mobile

A large facility, usually fairly busy. Good staff but the whole place is grubby and needs renovating and keeping clean. The changing facilities are very poor with poor shower facilities. The gym is well stocked and good but you can pay less for a good...More

Date of experience: July 2017
Thank PilotReviews
Reviewed 19 June 2017 via mobile

Terrible experience. The pool was ok, not great, facilities were dirty, I wouldn't recommend. But the worst part... we went for lunch so we asked for a pass ticket to come back without paying again. When we wanted to come back they said it's been...More

Date of experience: June 2017
Thank paloma87
Reviewed 1 May 2017 via mobile

I went there on Saturday morning with my 8 month old baby. The pool was nice and she did have a good time. However the time it took to get her initially changed and leave was bad. This was down to not enough family changing...More

Date of experience: May 2017
Thank jdrussell78
Reviewed 2 March 2017 via mobile

Changing rooms dirty. Got diarrhoea from pool, very ill. Rang up. Told these things happen. Just relinquished membership of many years, I was very I'll.

Date of experience: May 2016
2  Thank Maureen S
Reviewed 4 January 2017 via mobile

Regular visitors here and the facilities are wonderful. It's a busy place and the changing rooms at the pool can get a bit messy but the staff are brilliant. Oh great sausage rolls too.

Date of experience: January 2017
1  Thank 780kevinf
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