The Blacksheep Bar and Club Lounge
The Blacksheep Bar and Club Lounge
The Blacksheep Bar and Club Lounge
3.5
10:00 AM - 12:00 AM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Sunday
10:00 AM - 8:00 PM
About
A beautiful Cocktail & Grill Bar in the heart of Union Street, Ryde. Food served daily with amazing flame-grilled burgers, full English Breakfast to daily specials.
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Most Recent: Reviews ordered by most recent publish date in descending order.
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3.5
31 reviews
Excellent
11
Very good
9
Average
3
Poor
5
Terrible
3
Kelly B
6 contributions
Apr 2021 • Couples
After booking online 4 weeks in advance and very much looking forward to a night out after the easing of lockdown restrictions, to say this place was disappointing was an understatement. We sat down at our table after lots of confusion on who we were and mix up of names only to be told that they are not doing 2 for 1 on cocktails as advertised on their website. We spoke to the manager and he reluctantly gave us one round of 2 for 1. They were short staffed and the young lads working the floor were rushed off their feet but they added drinks that we had not ordered and when questioned it then took 20 mins or more to sort out. Overall it was a shambles and lacked management.
Written 25 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WelshmanDiner1972
Cardiff, UK16 contributions
Jul 2021 • Couples
Total chaos. Sat outside for lunch. Had to request drinks twice and when tea arrived asked a further two different members of staff for milk. Ordered three tapas style dishes. Only two arrived. Food was very good. Despite asking three times, the third dish never did arrive. Bill arrived to find an additional £7.50 added to it for a cheeseburger that was a)never ordered b) never came. Unable to refund me on my card so had to take cash. Good food but chaotic customer service.
Written 3 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert H
3 contributions
Aug 2020 • Family
Went here for lunch with wife and 2 grandkids wish I never ! Started by waiting to be seated with staff ignoring us eventually got told to go and sit wherever we want. No instructions about ordering so went inside I ordered at bar which went OK. However i noticed no staff had any ppe what's so ever No gloves no masks etc. The table had salt and pepper pots and should have the paper ones.
Waited for food whilst drinking our drinks eventually food started arriving wifes calamari but no chips then my chips arrived but no burger then found out my chips were for next table as eventually my burger arrived with chips ! Still no cheesy chips for kids my wife then her garlic chips arrived by then she had finished her calamari. Still no chips for kids. This went on for ages so eventually I had to say something to the waitress that I'd want a refund for this service she just smiled so I said don't smile I'm being serious she just walked off. Eventually the manager came over and said to me it was her first day and she was only 14 ! And that I was rude to her? The place wasn't even busy just don't go here the service is terrible regardless of age or first day
Waited for food whilst drinking our drinks eventually food started arriving wifes calamari but no chips then my chips arrived but no burger then found out my chips were for next table as eventually my burger arrived with chips ! Still no cheesy chips for kids my wife then her garlic chips arrived by then she had finished her calamari. Still no chips for kids. This went on for ages so eventually I had to say something to the waitress that I'd want a refund for this service she just smiled so I said don't smile I'm being serious she just walked off. Eventually the manager came over and said to me it was her first day and she was only 14 ! And that I was rude to her? The place wasn't even busy just don't go here the service is terrible regardless of age or first day
Written 4 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Robert,
We look to take on all customer feedback good or bad, it was an extremely busy day for us (no excuse) and that coupled with the new government eat out scheme put extra pressure on service. We can only apologise for the mix up with your meals and assure you that is not how we usually do things.
With regards to the member of staff, we explained it was her first day and in think, we can all agree it would not be fair for her to deal with a complaint like this straight away. She dealt with the situation the best way possible and did the right thing by getting you the Manager on shift.
For PPE, we have risk assessed all element of our business and it is not compulsory for staff to wear it, we have designated positions for FOH and bar plus multiple sanitising stations and protective screens.
We hope that you will reconsider and give us another chance in the future.
Written 27 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lumponmyhead
Brighton, UK189 contributions
Aug 2020
Arrived here yesterday waiting to go home after a good holiday in the magnificent IOW. This place looks good from the outside, inviting and modern. Food looks simple but good. Two of us found a table, got told we couldn't sit there, found another, got told it was too big, so was found a table. Ordered breakfast at the bar, small full English. Waited 25 minutes for it. Coffee and Tea arrived, both in cups that had not been washed, I mean brown. Got up, asked a member of staff if I could have a clean cup, he just said"Take it to the bar" and walked away. OK I thought. Hovered at the side of the bar, another member of staff spoke over me and said " join the queue". I glared and said I needed a new cup. Eventually one arrived. Eventually the breakfast arrived. Grey scrambled egg. Butter hidden in baked beans. Not recommended I'm afraid.
Written 30 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We can only apologise that you feel the visit to our venue was not a good one. This Bank Holiday weekend has been extremely busy as I’m sure you noticed, we did not except this at all...
we did the best we could to accommodate all our tables as quick as possible, We 25 minutes is an acceptable time for a fresh cooked breakfast.
These are testing times for venues and even more so on busy days, staff can be under immense pressure.
All of the above is not an excuse just to give you an overview.
We hope that next time you visit the island you could give us another try.
If you would like to email direct we’d be happy to discuss further.
Info@theblacksheepbar.co.uk
Kind regards
Blacksheep
Written 30 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony M
Bembridge, UK545 contributions
Jan 2024 • Friends
I was extremely disappointed when I called in for a late lunch to find that after ordering and paying for drinks, that they had stopped serving food. This was despite Placards and Menus on show outside which was why I entered in the first place. On asking when they stopped and being told that it was 3pm, my response that it was only 2.40pm solicited a shrug of the shoulders. On asking why they were still advertising food, the excuse was that she was too busy to bring them in despite being hardly more than 7 or 8 customers in there.
All in all misleading and disappointing.
All in all misleading and disappointing.
Written 30 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scenic52040892452
1 contribution
Aug 2021 • Solo
What a shambles. Ordered a simple bacon roll and after 40 mins asked a member of staff where it was and she shrugged her shoulders and appeared to go to the kitchen and never came back. After five more mins got up and walked out. Couldn’t organise a cup of tea let alone a breakfast.
Written 12 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josie001
Sandown, UK147 contributions
Aug 2021 • Solo
I use to frequent for many years a certain hotel next door to this bar but after a disastrous overnight stay which included an awful breakfast which included awful service.
So after a recent return visit again awful as they have changed what was a good menu I decided to try the Blacksheep. I had a quality breakfast at a good price with excellent service. Would highly recommend and will be returning. Can not wait to try the rest of the excellent menu on offer
So after a recent return visit again awful as they have changed what was a good menu I decided to try the Blacksheep. I had a quality breakfast at a good price with excellent service. Would highly recommend and will be returning. Can not wait to try the rest of the excellent menu on offer
Written 7 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
superscala
Ryde, UK28 contributions
Aug 2020 • Friends
Visited on a very busy Monday evening. was warned about a wait on food. happy to wait. large choice of drinks and largers on tap. Great cocktail list, all freshly made. Food great quality, my blacksheep tower burger was huge and the mixed grill looked great too. Highly recommended
Written 3 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SmOOzy_11
Norwich, UK9 contributions
Sept 2019
Went in for lunch but put off by place being dirty which made me wonder what the kitchen was like! Grumpy owner too
Written 23 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexander J
1 contribution
Jul 2016 • Couples
Stopped into the Blacksheep Bar for a Sunday Roast and at first sight thought it would be nice. However after ordering food and drinks it took the bar staff 20 minutes just to make a cup of tea. This was due to the staff member talking to other workers in the back, and leaving the bar unattended a long period of time. Food took 30-40 minutes to arrive. Food was okay and a nice size portion.
The toilets were the worst I have ever stepped into, with 2/3 urinals blocked and overflowing. Women's toilets had carpet and did not look like they have ever seen a hoover.
My advice is don't go in unless you're after a drink on a Friday night.
The toilets were the worst I have ever stepped into, with 2/3 urinals blocked and overflowing. Women's toilets had carpet and did not look like they have ever seen a hoover.
My advice is don't go in unless you're after a drink on a Friday night.
Written 10 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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