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Hovertravel

Review Highlights
Hover Exerience

A big thanks to Team A for giving me the opportunity of an extra special Hover experience today. I... read more

Reviewed 4 days ago
Wade1211
via mobile
Hover craft travel

Alex and Lorry from Hovertravel was amazing !! They helped me get to the island safely and went out... read more

Reviewed 6 days ago
Malla M
via mobile
Read all 577 reviews
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Traveller Overview
  • Excellent71%
  • Very good20%
  • Average3%
  • Poor2%
  • Terrible4%
Travellers talk about
“blue card”(17 reviews)
“day trip”(41 reviews)
“isle of wight”(128 reviews)
About
Hovertravel provides the fastest Isle of Wight ferry service across the Solent and is the world's longest running and only commercial hovercraft operator in Europe. Our passenger ferry service takes you directly to the shore at Southsea or Ryde in...more
Contact
Ryde PO33 2HB, England
Website
+44 1983 717700
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Top Selling Tours & Activities in and around Ryde
from US$17.48
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Reviews (577)
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All reviews blue card day trip isle of wight quick crossing mode of transport takes minutes cross channel minute journey efficient service hover craft great trip family ticket return journey special offer both ways bad weather ticket office
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1 - 10 of 566 reviews
Reviewed 4 days ago via mobile

A big thanks to Team A for giving me the opportunity of an extra special Hover experience today. I travelled all the way from Australia with the intention of experiencing the Hover Craft during my trip. After learning how far I had travelled Team A...More

Date of experience: March 2019
Thank Wade1211
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 3 days ago

We are are proud to have been a part of your trip and delighted that your lengthy travels included us. Our teams are always looking for ways to help our customers and it sounds like you had the experience of a lifetime.

Reviewed 6 days ago via mobile

Alex and Lorry from Hovertravel was amazing !! They helped me get to the island safely and went out of their way to make sure I was all ok , after my long journey and first time visit to the isle. 5stars and more travel...More

Date of experience: March 2019
Thank Malla M
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 4 days ago

Hello and thank you for your feedback. Great to read that your first time trip to the Isle of Wight was enjoyable and that our teams helped you on your way. We look forward to seeing you again on our hovercraft.

Reviewed 1 week ago via mobile

Would like to thank the staff majorly for today the kids was so overjoyed by it and can’t wait to travel on the hover travel thank you sow much I got two members of staff‘s name one Adam and the other Dave the managing director...More

Date of experience: March 2019
Thank katebG2582LC
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Hi Kate so pleased to read that you enjoyed our disabled access day at Southsea and we know you are going to have a great time when you come back.

Reviewed 1 week ago via mobile

Great fast service,but OMG the price was crazy, we paid £47.50 for 2 off peak returns ,come on guy's that's more than taking the car by Wight link which is what we will do next time

Date of experience: March 2019
1  Thank Chris A
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Hello Chris and thanks for your feedback. We are the fastest foot passenger ferry option across the Solent and the hovercraft flight is an experience which is not available anywhere else in Europe.

Reviewed 1 week ago via mobile

Lovely staff at Hovertravel, always go out of their way to help whatever the situation. Have to put up with a lot of undeserved hassle, but manage to keep smiling. I don’t know many by name but thanks to you all 😃

Date of experience: March 2019
Thank rpritchard50
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Thank you for your review and your kind comments about our staff - we will pass your thanks on.

Reviewed 2 weeks ago via mobile

I couldn't wish for a better commute than with the Hovertravel team. Professional and patient staff, always going the extra mile, always apologetic when something goes wrong, usually an act of nature which might stop service. Love Team A at Southsea tonight who always welcome...More

Date of experience: March 2019
Thank Scenic588198
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Wow - thanks for your feedback. Your review will be shared with all the teams and we appreciate you taking the time to let us know.

Reviewed 2 weeks ago via mobile

Just wanted to say a big thank you to the lovely Lauren who helped me yesterday with refunding my ticket after the hovercraft was cancelled due to weather. She was a big help!

Date of experience: March 2019
1  Thank Scarlett712
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 2 weeks ago

Hello and thank you for your review. Hopefully we will see you again on a day with less wind!

Reviewed 2 weeks ago via mobile

Just got up one day, luckily was sunny, decided to do several forms of transport on the day, Hovercraft was one of those

Date of experience: January 2019
Thank Julie13Bailey
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 2 weeks ago

Thanks, Julie for your review - sometimes the unplanned days are the best! Hope that you managed to squeeze in all your other transport too.

Reviewed 2 weeks ago

Just have to say that it is the front-line staff who make this service work. Special thanks to Sade (Team B), who helped me out this morning, you are doing great!

Date of experience: March 2019
1  Thank HonestlyJoe
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 2 weeks ago

Hi Joe - thanks for your review which we will ensure is shared across all our teams.

Reviewed 3 weeks ago

We went to the Isle of Wight for a week and saw the hovercraft. We decided to take a trip back to the mainland (mainly to go on the hovercraft rather than for the destination). It cost us around £50 for 2 for a return...More

Date of experience: February 2019
Thank David H
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 3 weeks ago

Hi David and thank you for your recommendation. Glad we were able to be part of your partner's birthday and that you both enjoyed the experience.

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Questions & Answers
Ask a question
alfonsoj633
22 November 2018|
AnswerShow all 5 answers
Response from micheleiow | Reviewed this property |
I don't think they have deteriorated but that's a personal opinion. Contact them direct for an answer.
1
Vote
gazzamuppet
28 July 2018|
Answer
Response from terryellis | Reviewed this property |
Go Direct for an answer to this.
0
Votes
EmilyE1421
27 July 2018|
AnswerShow all 8 answers
Response from StephenRForster | Property representative |
Hi Here the answer to your question, from our Fleet Captain, who explains that wind strength is only part of the issue: "The critical restriction on our craft, as stated in the Maritime and Coastguard Agency High Speed Craft... More
0
Votes