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Crow Wood Leisure Limited

Royle, Burnley BB12 0RU, England
+44 1282 421222
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Review Highlights
Total lack of customer service

Regretfully I have had to cancel my membership at Crow Wood after more than 10 years due to the... read more

Reviewed 3 weeks ago
backinblack2018
,
Burnley, United Kingdom
via mobile
Perfect 👌

This was a 50th Birthday present. I booked a spar Day which included an energising body massage, 2... read more

Reviewed 29 June 2018
Fiona S
via mobile
Read all 96 reviews
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Overview
  • Excellent72%
  • Very good13%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
Open Now
Hours
Hours Today: 06:30 - 21:45
Suggested Duration: More than 3 hours
LOCATION
Royle, Burnley BB12 0RU, England
CONTACT
Website
+44 1282 421222
Write a ReviewReviews (96)
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All reviews
"lounge bar"
in 4 reviews
"chicken dinner"
in 2 reviews
"service was excellent"
in 4 reviews
"leisure complex"
in 3 reviews
"excellent gym"
in 2 reviews
"my sister in law"
in 2 reviews
"body massage"
in 2 reviews
"an enjoyable experience"
in 2 reviews
"relaxation area"
in 2 reviews
"first class"
in 4 reviews
"award winning spa"
in 2 reviews
"on arrival"
in 5 reviews
"reception staff"
in 3 reviews
"woodland spa"
in 6 reviews
"great facilities"
in 2 reviews
"lovely staff"
in 2 reviews
"food was lovely"
in 2 reviews
Filter

1 - 10 of 95 reviews

Reviewed 3 weeks ago via mobile

Regretfully I have had to cancel my membership at Crow Wood after more than 10 years due to the awful customer service I have received the last couple of times I visited The Lounge. Rude and unhelpful staff which is such a shame as I...More

2  Thank backinblack2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2018 via mobile

This was a 50th Birthday present. I booked a spar Day which included an energising body massage, 2 course lunch and the full use of the thermal suite. The thermal suite was lovely, clean and a verity of sauna / steam rooms to go in...More

1  Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

Went for the full day from 0930 until 2000 hrs, Food nice, service good and treatments brilliant. Some details left unattended such as cob webs etc in the fire pit and struggled to get beds outside with so many reserved, although the policy says you...More

Thank Battle97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 17 April 2018

The swim was great, as usual. Water warm, jacuzzi excllent. But trying to access a hairdryer afterwards proved to be impossible. Too many folk taking up the places to apply full makeup, so although the dryers were free, they couldn't be used. Not enough chairs...More

2  Thank BurnleyEliza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Mum and I stayed for two nights and had two days in the spa. Two nights dining in Bertrams restaurant. Every single member of staff were friendly and welcoming. We were made to feel like we were the only people there even though it was...More

1  Thank Vicky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

Enjoyed a fantastic meal at The Lounge for Valentines. The service we had from all the staff was 1st class and the food was delicious. A big thank you to all at The Lounge for making this evening one to remember.

1  Thank carolmark2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018

my two friends and I visit the lounge every Thursday morning for breakfast,usually at about 10.30 and we are there until around 1.30 ,its always a very pleasant experience . the staff are very nice and the Lancashire breakfast is the best we have had...More

2  Thank lynette r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

Had the Cajun sizzler absolutely fantastic plenty on the plates service was excellent. Her indoors had a burger and fries again excellent and the birthday boy had a cheeseburger and fries with extra fries desert for the birthday boy was fantastic. Overall a fantastic meal...More

Thank paul1701sgu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

My sister in law and I, ladies of a certain age, had a reservation for the Lounge bar for 7pm on Friday 26th January, and duly arrived on time. We ordered fish and chips which came with the usual accompaniments, and it was very good...More

Thank Janmiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2018

We spent the day at the Spa and had booked a room for the night. After spending the day in the spa we made our way to the room. Well what can I say apart from WOW, really clean, modern and comfortable, just lovely and...More

Thank karenanne13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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