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Review Highlights
Good venue...Too many adverts

I've visited this cinema twice in 2 weeks. Good service at the ticket desk and the seats are... read more

Reviewed today
Sarah T
via mobile
place to watch film

reel cinema is welcoming. expensive once in side. big new plush seating but still bum numbing... read more

Reviewed 12 August 2018
via mobile
Read all 63 reviews
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Traveller Overview
  • Excellent41%
  • Very good14%
  • Average17%
  • Poor11%
  • Terrible17%
Travellers talk about
“vip lounge”(5 reviews)
“large screen”(4 reviews)
“star wars”(2 reviews)
Suggested duration: 1-2 hours
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Manchester Road, Burnley BB11 2EG, England
+44 1282 416329
Reviews (63)
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All reviews vip lounge large screen star wars goody bag priced tickets comfy seats magnum ice cream on arrival movie films recliner viewing multiplex advert electronically room
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1 - 10 of 63 reviews
Reviewed today via mobile

I've visited this cinema twice in 2 weeks. Good service at the ticket desk and the seats are really good with plenty of leg room. First film there was minimal adverts. Second film we had 35 mins of adverts which wasn't great 👎 Plenty of...More

Thank Sarah T
Reviewed today via mobile

I'd like to start this review by saying it's the first visit that either me or my husband have made to Burnley cinema since it changed hands from Apollo to Reel. We haven't been since then because under Apollo it was so behind the times,...More

Thank lisabL9988MI
Reviewed today

Booked the VIP experience to see Bohemian Rhapsody. Great recliner seat, Prosecco or juice on arrival, water, nuts and water in a bag on seat and then popcorn, coke, and ice cream. Service in the screen was great. Guy on till was awful! Suggest he...More

Thank sleep007
Reviewed yesterday via mobile

We went to Reel and was way to early for our film but Claire who was extremely helpful informed us of every film that was on and we decided to view a different film, everything was perfect from seating to atmosphere and entrance to staff....More

Thank Paul E
Reviewed 1 week ago

Great film in great newly refurbished cinema. Wide comfy seats with loads of leg room. Much more luxurious than old one and that was in the standard seats! Foyer a lot bigger and plenty of self service ticket machines. Friendly staff too

Thank mslancashire503927
Reviewed 3 weeks ago

I have been going here for years and now its even better with the new revamp. I think there is an American customer culture adopted somewhere in the framework of this company, because the staff are always smiley and happy always polite, and always happy...More

Thank Steve T
Reviewed 13 September 2018

Went this afternoon to see Mama Mia Here We Go Again which was excellent but I was particularly taken by how clean and bright the cinema was - in particular the toilets - I will definitely go again

Thank LoveTravel813258
Reviewed 29 August 2018 via mobile

I go every wk staff r get seats too I’m disabled and never in pain while there unlike other cinemas only small prob is if vip u get small drink plus other things myself would prefer large drink instead of ice cream But that’s that

Thank Kevin N
Reviewed 12 August 2018 via mobile

reel cinema is welcoming. expensive once in side. big new plush seating but still bum numbing . hardly any staff especially on an evening veiwing and staff you see are 19/20yrs old if u see any staff. cgeapt days Tuesdays

Thank bangme33
Reviewed 8 August 2018

VIP £30 for two. Reclining seats with leg rests. Electrically controlled. Drinks offered on going in, orange juice or beer. Goody bag when sat down, inside, small Kit Kat, small bag of peanuts, small bottle of water. Then they bring you cup of cola. Short...More

Thank Van100Van
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Questions & Answers
Ask a question
Jim B
4 November 2018|
Response from lancashirerose83 | Reviewed this property |
It's a smaller viewing screen, bigger recline chairs. Drink on arrival. Snack bag on seat (kit kat, nuts and a bottle of water) popcorn/ Nacho's, a drink and an ice-cream.
Kevin N
25 May 2018|
AnswerShow all 2 answers
Response from Shaun W | Reviewed this property |
Can only find a contact us section on reel cinema website
29 April 2018|
Response from Amy R | Reviewed this property |
They don't have them in the Premier one.