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Adventure Northumberland

Alnwick, United Kingdom
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About Adventure Northumberland
Adventure Northumberland, based in Alnwick. Your one stop activity provider for outdoor activities in the Northumberland Coast and Countryside. Try Coasteering, Kayaking, Canoeing, Stand up Paddle Boarding or Climbing. Book online 24/7
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Hours Today: 09:00 - 17:00
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Adventure Northumberland
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anna W wrote a review Sept 2021
Yorkshire, United Kingdom56 contributions32 helpful votes
Brilliant fun with family. We did paddle boarding on a beautiful lake. Our instructor was very patient with us and was supportive and fun. We were encouraged to have a go if wanted at the trickier moves or just gently float around and enjoy the scenery from the water. We all really enjoyed this day out. thank you very much. We will definitely return when we are next in the area.
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Date of experience: September 2021
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cattytown wrote a review Aug 2021
Bolton, United Kingdom22 contributions6 helpful votes
My partner had fancied a go at Stand Up Paddle Boarding for some time, and when looking for things to do we saw this. We took my youngest (14) with us to Bolam Lake. It was all very easy to book, great communications and we were confident on finding them. When we arrived, it would have been very difficult to miss them. We were all kitted out with wetsuits and bouyancy aids and told a little of what to expect (including that the lake is very shallow) Emma And Graham were great fun and made it easy, and the games were tremendous fun. Emma is quite good with the camera too - some belting pictures of us.
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Date of experience: August 2021
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Bethany H wrote a review Aug 2021
2 contributions
Amazing time paddle boarding for me and my partner. Emma and graham did a fabulous job at teaching us how to do it properly. The actives were great when we were on the water. Overall I think it’s a must if your in the Northumberland area!! Thank you for a great time adventure Northumberland
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Date of experience: August 2021
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T_Daly wrote a review Aug 2021
Grenada88 contributions99 helpful votes
I went to the site to book kayaking to the seals on a Wednesday - there were 2 slots available, a morning slot and a slot at 130. I selected the 130 slot and went nowhere else on the site as this was the only activity I had any interest in after seeing on the Visit Northumberland site. Imagine my surprise when we turn up and its not that trip but we are taken on a very non-descript kayak up the river past some houses to nowhere lasting less than 2 hours (2 hours from the time we met the guide, walked to the water, had a brief intro to kayaking, paddled, stopped and talked about Lego and some other rubbish, then kayaked back). EVEN if I did somehow book the wrong trip which I dont see how since I didnt have a range of times to select from, only the 2 options, and even if I missed the fact that the emails said River Coquet Kayaking (which is an easy mistake to make given that powerboating to the sea starts from the river), it was outrageously overpriced and a waste of time! I regularly kayak around the country and 45 quid will get you a great kayak experience. This was expensive and pointless - I am not sure why they even do this route. It used to be a kayak starting from the point we turned around but they are no longer allowed to go that way. DO NOT WASTE YOUR MONEY. A few of us were experienced kayakers and we all felt disappointed. Check your emails! I find it odd that I was on the wrong trip so I would be keen to hear from anyone who had a similar experience because the proprietor told me it was my error and would not give any money back. It also says allow 3 hours for the experience - unless you take 30 minutes to get a wetsuit on and another 30 to take it off, not sure how this would be possible. Poor return on investment
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Date of experience: July 2021
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Response from 986customerservicea, Manager at Adventure Northumberland
Responded 21 Aug 2021
The user, booked online via our website - the audit trail shows they booked kayaking on the River Coquet. We sent her an email confirming the booking, we sent another reminder shortly before the start date telling her she was going kayaking on the river, she turned up and at the briefing was told she was going kayaking on the river, then seemed surprised when we didn't go to sea to see the seals which are our Coquet Island Sea Kayak trip. She was abusive to our staff, claimed we had manipulated our booking system so that she booked sea kayaking but went on the river instead. This is outlandish and all tours are sold as described. The photographs from the session of this user show her laughing smiling and enjoying herself. What she also fails to mention is that she tried to steal from us and only when challenged by staff did she return the property she had hidden. We have supplied evidence to the user that she made a mistake, she doesn't accept it, instead prefers to blame others for her own shortcomings. She even complained that we sent her too many emails - shame she didn't read them. As regards, Powerboating, no idea what she is talking about, it is not something we offer. maybe she made too many bookings with different providers at once.
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Embo1Oldham wrote a review Aug 2021
Oldham, United Kingdom65 contributions35 helpful votes
Had a fabulous time paddle boarding for the first time along the Coquet River. We were extremely lucky to get a lovely, warm, sunny morning which made it even more special. Nick & Sam looked after the group really well and always made sure everyone was safe & having fun. We also booked for the sea kayaking a few days later but unfortunately that got cancelled due to bad weather, but a full refund was given immediately. Highly recommend this company for all your water sport activities in Northumberland.
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Date of experience: August 2021
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