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Direct Pets

Closed Now: 08:30 - 18:00
Open today: 08:30 - 18:00
Review Highlights
Gary Martin

Fab place with oodles of stuff. Great range of products - and friendly knowledgeable staff- highly... read more

Reviewed 1 October 2018
Gary M
via mobile
Great staff

I have used the direct pets store since it opened and am always greeted with a friendly member of... read more

Reviewed 7 August 2018
Leeds, United Kingdom
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Traveller Overview
  • Excellent85%
  • Very good15%
  • Average0%
  • Poor0%
  • Terrible0%
1 Oct 2018
“Gary Martin”
7 Aug 2018
“Great staff”
The friendliest Pet Store, with lots and lots for pets and pet lovers and helpful staff your sure to find all the help you need. Please bring your pets with you to meet us
Closed Now
Hours Today: 08:30 - 18:00
See all hours
Suggested duration: 1-2 hours
Unit 3-1 Windmill Way East Ramparts Business Park | Ramparts Business Park, Berwick-upon-Tweed TD15 1TU, England
+44 1289 302757
Reviews (26)
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1 - 10 of 26 reviews
Reviewed 1 October 2018 via mobile

Fab place with oodles of stuff. Great range of products - and friendly knowledgeable staff- highly recommended

Thank Gary M
Reviewed 7 August 2018

I have used the direct pets store since it opened and am always greeted with a friendly member of staff, they are always helpful no matter what the question and have lots of recommendations for various products etc. Definitely recommend

Thank Debsandrichard
Reviewed 25 June 2018 via mobile

The staff are very helpful and lovely to speak to. However i have since found out that the Manager Tom is not very nice to his younger staff. They have lost at least 4 customers because of his treatment of his younger staff. I certainly...More

Thank nitnat72018
Reviewed 31 May 2018

on arrival you get a warm welcome and they remember each and every one of you and your pet is welcomed too. A great display of products with knowledgeable staff. They always go the extra mile at Direct pets

Thank BetS96
Reviewed 23 August 2017

Well worth a visit if like us you have dogs. We were looking for waterproof jackets for our Border Terriers and the store assistant was extremely helpful in finding the ones we needed. This is a really well stocked place. Just wish we had a...More

Thank Chris M
Reviewed 3 June 2017

Great service, plenty to chose from, very helpful staff, got doc jones for new dog very competitively priced, got a nice new tag and collar again lots to choose from, well worth a visit 😊

Thank ShonaT88
Reviewed 2 April 2017 via mobile

Swift, courteous and very reasonably priced. Ordered over the phone a product advertised on FB for my Motorhome and received delivery within a couple of days as promised. Packaged well but one carton had leaked slightly, will shop again though.

Thank Sherrie W
Reviewed 29 January 2017

Direct pets is a family run business, with a freindly reception on arrival you are treated to a very well informed staff. A great array of products clearly arranged for all to see, aisles are spacious and the shop is dog friendly. A must stop...More

Thank Mark G
Thomas W, Owner at Direct Pets, responded to this reviewResponded 31 January 2017

Thank you for Taking the time to leave a review for us we appreciate it

Reviewed 28 January 2017 via mobile

Great store with great staff. My only stop in Berwick for everything for my dog 👍. A fantastic range of products at good prices.

Thank John N
Reviewed 4 January 2017 via mobile

Come here all the time to buy my sprocker's food she loves it, good prices, and always helpful staff.

Thank megs1579
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