Had a great day. It’s not cheap but you do get a lot for your money. The playgrounds are excellent and our little one loved seeing all the animals. You could easily spend a whole day here. The staff are friendly and helpful. The only downside is the cafe - the food is really not good. We ordered a kids meal with sausages and it came with one sausage which was rock hard. I ordered a ham salad sandwich and was given the most bizarre sandwich I’ve ever seen - huge thick cut chunks of cucumber, tomato and red onion, lots of grated carrot and two slices of cheap white sliced bread (I asked for brown when given the option). The chips were pretty bad too. For the price I’d say the food was bad value for money and the tables etc felt quite dirty. If the cafe was improved I really wouldn’t be able to fault the whole place.

Outstanding place to visit with the grandchildren, worth every penny EXCEPT the food in the cafe........ £7.45 for a hot dog with out the advertised onions on top or onion rings and a stale bun. £5.50 for a dry tuna sandwich and late delivered salad which turned out to be just coleslaw - staff cited being busy even thought the cafe was 75% empty. So if you bring your food you'll have a great time!!

Visited with my daughter and grandkids, we have been many times as live in area. The kids had a lovely day, they loved holding the rabbit and little mouse in the petting barn and feeding the goats. The magic show was a big hit with kids and adults too, definitely worth watching. The only reason I didn’t give 5 stars is due to our experience in the cafe. We ordered two jacket potatoes with cheese savoury and informed that there would be 5-10 min wait. 25 minutes later they arrived, the kids had finished their meals and their patience’s was running out. One of the cheese savoury potato’s also had tuna mayonnaise in it and looked like they had used same utensil for both Tuna and cheese savoury. My daughter is unable to eat fish and returned it and immediately, the girl serving did not seem happy when we requested for it to be changed. We will avoid the cafe in future and take a picnic.

We went for the Christmas experience. It is so well thought out and SEN and autism friendly. It's not the sort of thing we would usually be able to manage to do because our daughter struggles with busy noisy unpredictable environments but our daughter loves the farm so much that we thought we'd try it this year and booked the earliest slot we could in the hope it wouldn't be too packed. It is expensive but it was absolutely worth it for us. It is organised so you are kept busy doing things and not waiting in a queue at all for Santa, and all the families are spread out so it is a very quiet stress minimal environment. The little things like the way the visit to the toy shop to pick a gift is managed so it's not too many people in there at once makes a big difference for our family. The elves were absolutely lovely, very accomodating when our daughter needed a few minutes to calm down when she got overwhelmed and when she announced she needed the toilet right before she was about to see Santa, nothing was too much trouble and there were no questions or judgements which we sadly have to deal with all the time elsewhere but never at Whitehouse Farm. The 'real' talking reindeer was amazing! Santa in his log cabin with a real fire was lovely, not rushed at all he had a good chat with our daughter and knew things about her.. she's excited to put her magic reindeer food out on Christmas eve. She loved elf school with the slapstick comedy (I don't know the head elf's name but she always loves his shows they are pitched just right for her to understand the humour) and making her own cuddly toy, she loved handling the animals and getting her passport stamped everywhere. The only thing that was very stressful was lunch. We got to the cafe about 1pm because of the show times and trying to manage everything at the time it would be quietest, and it was really busy with a very long queue, it was a long wait to get a table and with all the events going on there was nowhere warm indoors to go and sit to eat pack lunch if you bought it, so the cafe was the only option. Although you can get a kids lunchbox quickly and skip the hot meal queue if you want to, you still have to queue even for sandwich for adults. It's not well organised and could be done better, but the staff were all friendly and doing their best. Go early or later for lunch if you can when it's not peak time. A seating area for bringing your own lunch somewhere warm and dry, and a better organised system for the cafe where you can grab cold food quickly if that's all you want would make it much better. Also our daughter was really excited about the new softplay, it was probably top of her list and it wasn't open yet so I wish I had known that beforehand so I wouldn't have told her it would be and then she wouldn't have been disappointed. But we look forward to seeing it in the spring and all in all she had a great time and made some wonderful memories.