An amazing place and such a pleasure to walk around the site. Plenty of parking (pay and display - Blue Badge holders are free), plenty of clean toilets in the visitors centre. Gift shop, superb exhibition well worth visiting at £3 each (entrance to the site without exhibition is free). Lovely small cafe and gift shop. Cave tours are optional and cost extra. The only negatives were the atrocious amount of discarded litter and bottles etc inside some of the caves. Need checking and cleaning out regular. Also the info boards / concrete slabs outside some of the caves and on the cave doors very dirty and would benefit from a clean. Also graffiti on some of the cave metal doors which is a shame.

Wasn’t sure what to expect but it was a good trip out. You have to pay to park which makes sense as there is no charge to get in apart from the ‘museum’ part. We didn’t visit the caves but after spending time in the visitor centre we had a great walk around the lake, looking in a few caves and reading the signs. Couldn’t believe there were hippos in Derbyshire! Lunch was pretty basic but satisfied us all. Nice little shop. Will go again for a cave trip and perhaps walk further afield. We went over to the Harley Gallery but they were all shut on a Monday apart from the Farm Shop and Garden Centre.

Car Parking is £4 for 3 hours or £6 all day - no other options. Cave tours are £14 per cave system so I did not book a cave tour. Just to walk round the lake and see the grilled off cave entrances took about an hour and, for me, was pretty under whelming. I appreciate it is a Charity but the cost of the car park was not worth it. Far nicer places to go for the money -

As an archaeologist I had visited about 6 years ago as part of my university degree and enjoyed myself - however today was disappointing! Firstly the service at the cafe was very poor. 3 young girls serving who didn’t seem to really know what they were doing and were repeatedly getting orders wrong. The queue was huge. There were also no vegan options (they hadn’t made the vegan flatbread and weren’t going to either) and the vegetarian option was only a cheese and onion sandwich (and I’m allergic to onion…) so not a great start nor very inclusive. We did the Ice Age tour as the cave art tour was full. Honestly I have to ask myself, what did I actually learn? Nothing! Sorry - the tour guide was friendly (the constant dad jokes was cringeworthy though when only a couple of people had kids), but I have to say I learnt nothing. We went in one cave and that was it, and most of the discussion was about how cold it was (and trying to make some grumpy kids laugh with jokes…). I was really disappointed as there was little educational value. There is so much more that can be done with the tours and really educate people! Finally I was perturbed by the ‘witch mark tour’ (not even witch marks, by the way). Stop cashing in on gimmicks- you have a stunning historical site and there is no need to do that.

We were staying in the area and saw a leaflet on this place, we are so pleased we visited. The children enjoyed walking round the lake and going up the steps looking in different caves. After walking round the lake follow the signs to outdoor classroom walk through towards toilets and there is a room where you can have a machine take your picture then you can buy these in visitors centre and they put pictures in keyrings, fridge magnets, snow globes or photo and all very reasonably priced. We loved our trip here and car park was 4 pound for 3 hours , We also had a drink in the cafe and all the staff were lovely especially in visitor centre where the lady was telling us about the digs they have been doing, it was really interesting.

We booked the Ice Age Tour and our tour guide was energised and engaging. She was very knowledgeable and considerate to those who aren't too keen on spiders! She kept both kids and adults engaged throughout, which is a triumph! We were able to hold some artifacts and learn all about them. There's a nice little cafe with friendly staff and offer blue light discount . Dogs are allowed outside but unfortunately not in. The gift shop is well stocked with interesting and relevant items to purchase. The museum is small and sparse. Thankfully we had been on the tour before going in, so we had already learnt about the artifacts on display. Had we visited this first, we would have been extremely disappointed. We was so impressed with our tour, we'll be booking another! Overall, good value for money and there is discount offered at other venues when you buy a ticket.

I went with my daughter who is 31. We found there was too much showing of “old” tools and not enough talking about the caves themselves. I was unable to join the group further in the cave as I would not have been able to stoop for any length of time so I did not get the experience and feel strongly that this should be made clear for those like me who are older and not as mobile therefore I did not think £14 was worth it in my case. I much preferred the outside walks along the rocks which was free.

Was very disappointed with the event, Krampus and mother Grundy. You can imagine my disappointment when we saw 3 Krampus yet in the photo shot there was about 9 !!! Feel robbed as we were the last tour. I could have stood and looked at them for free in Whitby, advertised story telling just a little on the history of witch trial, not worth the money