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Alton Towers

Open Now: 00:00 - 23:59
Open today: 00:00 - 23:59
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ADMISSION TICKETS (1)
Alton Towers Resort 2 Day Admission
from US$54.25*
ADMISSION TICKETS (1)
Alton Towers Resort 2 Day Admission
from US$54.25*
BOOK A TOUR
3,564
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Traveller Overview
  • Excellent43%
  • Very good27%
  • Average14%
  • Poor8%
  • Terrible8%
Travellers talk about
“theme park”(1,577 reviews)
“cbeebies land”(1,266 reviews)
About
Escape to the fantabulous world of the Alton Towers Resort - there's so much going on, the fun never stops! England's largest theme park offers 500 acres of attractions and rides the whole family can enjoy including X-Sector, Forbidden Valley, Dark...more
Open Now
Hours Today: 00:00 - 23:59
See all hours
Suggested duration: More than 3 hours
Contact
Farley Lane, Alton ST10 4DB, England
Website
+44 871 222 3330
Call
Ways to Experience Alton Towers
Reviews (15,384)
Filter reviews
15,246 results
Traveller rating
6,238
4,268
2,200
1,294
1,246
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LanguageEnglish
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6,238
4,268
2,200
1,294
1,246
Show reviews that mention
All reviewstheme parkcbeebies landfast track ticketsbig ridessky ridesonic spinballnemesis sub terraqueue timesice agerunaway trainlog flumethorpe parkfree ticketsmerlin passpark entrancelongest queuemain rides
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1 - 10 of 15,246 reviews
Reviewed today

My husband and I spent the day at Alton Towers yesterday (Fri 21st). We had a great time. I hope this review will balance out the multitude of negative experiences encountered. I had read a number of reviews before our day out and had almost...More

Thank Micki223
Reviewed today

Park experience and hotel experience pretty good. However, we were charged twice at the rollercoaster restaurant, after we were assured that the card transaction hadn’t worked and that it needed to be done again. Tried for the last two weeks to get it paid back...More

Thank pcb402
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear pcb402, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. We are sorry to learn of your disappointment on this occasion. At Alton Towers Resort we do everything that we can to ensure every...More

Reviewed today via mobile

Alton Towers will not be for everyone, so read on and come prepared ! Getting there is no picnic for the unwary. It’s multiple, unavoidable narrow village roads for the thousands and thousands and thousands of cars and coaches making their way to the Towers...More

1  Thank Nina2263
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear Nina2263, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us, and how much you loved all of our amazing rides and...More

Reviewed today

I love Alton Towers; its the best park in the UK but falls short of the Orlando Disney customer experience and yet they could fix this easily if they really wanted to but Merlin is all about profit over customer experience in my honest opinion....More

Thank markinkent
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear markinkent, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us, and how much you loved all of our amazing rides and...More

Reviewed yesterday via mobile

We’ve just had our 5th day at Alton Towers this year after buying season passes in May and we are already looking forward to going back again! Even the horrible wet weather didn’t spoil the fun. As a lot of the reviews mention, there are...More

Thank Martyx7
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear Martyx7, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us, and how much you loved all of our amazing rides...More

Reviewed yesterday via mobile

Me, my partner, my brother and his girlfriend all visited Alton Towers yesterday and all I have to say is what a total waste of time, travel and money. The staff were rude, and very miserable (which makes the experience worse) I’ll give credit to...More

Thank Sienna G
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear Sienna G, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. We are sorry to learn of your disappointment on this occasion. At Alton Towers Resort we do everything that we can to ensure...More

Reviewed yesterday

Been on our annual visit today and were very disappointed as follows: 1 - as previous review say £6 to park! 2 - where have the individual tickets desks gone, lots of small queues to choose from and now replaced with 1 massive queue to...More

Thank beachbade
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear beachbade, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. We are sorry to learn of your disappointment on this occasion. At Alton Towers Resort we do everything that we can to ensure every...More

Reviewed yesterday via mobile

We had a two day pass. I would recommend arriving for the park opening as queues are long and we waited approx 1hour 45 minutes to get on the Smiler. Same for some of the other popular rides. Luckily we were there out with the...More

Thank Jacqui D
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear Jacqui D, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us, and how much you loved all of our amazing...More

Reviewed yesterday via mobile

Got to the park about an hour before it opened.Had booked tickets online but had to get carer ticket and ride accessibility on the day.I understand they need to see the proof but there should be a way online of doing this and also think...More

Thank tosh20
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear tosh20, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely day with us, and how much you loved all of our amazing rides...More

Reviewed yesterday via mobile

I’m not really sure where to start, I was so excited for our visit to Alton Towers, myself and my husband had a rare child free day to visit the park. Both of us taking time off of work to come, I hadn’t been in...More

1  Thank laurenjd123456
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded today

Dear laurenjd123456, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. We are sorry to learn of your disappointment on this occasion. At Alton Towers Resort we do everything that we can to ensure every...More

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Questions & Answers
Ask a question
Benn2001
21 September 2018|
AnswerShow all 2 answers
Response from Wixters | Reviewed this property |
Due to it being my first time to Alton Towers in over 20 years and I actually live in Australia I don’t know the answer to your question. I do hope you get the information you are looking for. Simon
0
Votes
lukeb689
17 September 2018|
AnswerShow all 2 answers
Response from Stubbo10 | Reviewed this property |
If you mean via public transport then get a train to Stoke on Trent and then a taxi to the park. Taxi will be around £20-25 each way. The bus from Stoke train station is not running until Scarefest starts up again and even... More
0
Votes