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Alton Towers

Open Now: 00:00 - 23:59
Open today: 00:00 - 23:59
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Traveller Overview
  • Excellent43%
  • Very good27%
  • Average14%
  • Poor8%
  • Terrible8%
Travellers talk about
“theme park”(1,797 reviews)
“cbeebies land”(1,481 reviews)
About
Escape to the fantabulous world of the Alton Towers Resort - there's so much going on, the fun never stops! England's largest theme park offers 500 acres of attractions and rides the whole family can enjoy including X-Sector, Forbidden Valley, Dark...more
Open Now
Hours Today: 00:00 - 23:59
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Suggested duration: More than 3 hours
Contact
Farley Lane, Alton ST10 4DB, England
Website
+44 871 222 3330
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Ways to Experience Alton Towers
from US$70.50
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Reviews (15,830)
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15,689 results
Traveller rating
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LanguageEnglish
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6,397
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2,265
1,337
1,323
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All reviews theme park cbeebies land fast track tickets big rides queue times sonic spinball nemesis sub terra scare mazes ice age runaway train log flume thorpe park free tickets merlin pass end of the day longest queue main rides
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1 - 10 of 15,689 reviews
Reviewed yesterday via mobile

Had a really great day out and enjoyed ourselves as there's a good variety of rides so something to suit everyone but the queues were a massive problem which meant we only went in about 5 rides all day. Now they have stopped doing the...More

Date of experience: September 2018
Thank 980amy9
Reviewed 2 days ago via mobile

Literally the worst example of customer service I have ever encountered. They don’t care about their customers in the slightest and don’t want to listen to them. After years of coming here I’ll be damned if I ever return. Bought fast pass tickets for £60,...More

Date of experience: October 2018
Thank KatieMW568
Reviewed 2 days ago

What a fun place for the family, this is how theme parks should be ran. Attention to detail great but I wish they would do away with parking charges as its not as if you can walk there.

Date of experience: October 2018
Thank Jamie C
Reviewed 4 days ago via mobile

We visited twice in one week while on holiday in the area. In fact Alton Towers was the only reason we picked the area! Unfortunately for us half term happened to fall during scarefest which we didn’t have much choice about. It was either go...More

Date of experience: October 2018
Thank Blue3ey
Reviewed 5 days ago

We’ve been to Alton Towers a few times, tried out the new Wicker Man ride, it was pretty good. Nemesis ride was by far the most exhilarating ride we’ve been on in UK. Out of all the Merlin theme parks, Alton Towers is our favourite!

Date of experience: August 2018
Thank 882kenn
Reviewed 1 week ago

Attended a Christmas event at splash landings in Alton towers, this was absolutely terrible. There was a large party of us and we were shoe horned altogether with no elbow room between each other. Meal was substandard. There was no dance floor and people who...More

Date of experience: December 2018
1  Thank N T
Reviewed 1 week ago via mobile

I’ve loved Alton Towers for many years. However it’s going downhill rapidly, and Merlin are running it into the ground. The atmosphere is awful, loads of stuff is shut, and it’s very dull for families. If you just want to ride coasters, it’s decent. But...More

Date of experience: September 2018
Thank Tranmerems
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded 1 week ago

Dear Tranmerems, Thank you very much for taking the time to review your visit to Alton Towers Resort on Trip Advisor. We are sorry to learn of your disappointment on this occasion. At Alton Towers Resort we do everything that we can to ensure every...More

Reviewed 1 week ago via mobile

Well Alton Towers you have done your self proud , it’s our 6th year by far our best , the tree house was awesome, you put on more this year and it filled both days which was great , 1st time doing breakfast with Santa...More

Date of experience: December 2018
Thank Claire C
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded 1 week ago

Dear Claire C, Thank you very much for taking the time to review your recent visit to Alton Towers Resort. Your feedback is greatly appreciated . It's wonderful to hear how much you enjoyed your tree house stay and breakfast with Santa. The earliest you...More

Reviewed 2 weeks ago

My boyfriend treated me to a day out to Alton Towers as a date. We didn't get on as many rides as we wanted to as it was half term and there was loads of children in the parks. We were there from around 10/11...More

Date of experience: October 2018
1  Thank EllaLilyMayx
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded 1 week ago

Dear EllaLilyMayx, thank you for your review. Your feedback is greatly appreciated. To help plan for future visits, we would advise downloading the app which will allow you to view information regarding queue times, show times and exclusive in-app offers. We would also advise taking...More

Reviewed 2 weeks ago

first time coming here. really enjoyed the rides and the hot drink refills. was cold but plenty of places to leave coats and hats when ridding.More

Date of experience: October 2018
1  Thank Adel S
AltonTowersCS, Customer Services at Alton Towers, responded to this reviewResponded 1 week ago

Dear Adel S, Thank you very much for taking the time to review your first visit to the Alton Towers Resort. We are glad to hear you enjoyed the rides and hot drink refills.Your feedback is greatly appreciated. We hope to see you again soon!...More

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Questions & Answers
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Nicki17a
17 November 2018|
Answer
Response from Stubbo10 | Reviewed this property |
Probably around January.
1
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Nicki17a
17 November 2018|
AnswerShow all 5 answers
Response from Rayhope23 | Reviewed this property |
I'm pretty sure they go on sale right after Christmas hope this was helpful
1
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SophieC3243
24 October 2018|
AnswerShow all 2 answers
Response from louloumiller1 | Reviewed this property |
We used clubcard vouchers to purchase tickets online, but when you book online you have to select a date and your ticket is only valid on that day.
0
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