Went to Alton Towers for Lightopia, had a few mulled wines first in the Christmas market area which is pleasant. I’m gluten free so only managed a portion of £5 chips from one of the stalls as there wasnt anything else. I didn’t think much of Lightopia tbh, once you’d seen a couple of them you’d seen them all. Think they could do more for £20 pp really. I definitely wouldn’t return for this personally.

For once its going to be a pretty negative review for Alton. I'm a platinum pass holder and we have always had a great time here. And I know we will have many more. Sadly, today will be memorable for the wrong reasons. Firstly (this bit is my fault) I didn't read the small print saying none of the big rides are open. Perhaps the resort could highlight that. The kids are older now so the rides that are left are pretty boring. What is open will not fill a day. Secondly the weather really took away the experience. That is obviously no fault of the resort but with very few sheltered and warm areas we are left warming ourselves by hugging overpriced hot chocolate under any canopy we can huddle under. The lightopia trail is decent. Some very pretty displays but I'm not sure it was worth the whole day or price just for a half hour walk in the rain. I will always recommend the resort during main season but will not return for Xmas again

Lightopia, A family get together for Christmas, the children under 4 years of old loved it, although the adults and children over 12 years of old noticed that after the first 10 minutes the lights were continually repeated in the circuit. Some members wished To go to the toilet on the round course which takes approximately an hour. There were no facilities to be found until the final 5 minutes of the round, this is where the actual great spectacle takes place, a laser show over the river, where you can also notice ducks on ice. To be honest, the final light show and the Christmas market is sufficient on a cold day, although, definitely over priced. For family with children, spend a penny before the circuit. Take your own marshmallows to roast and park nearer to the main park entrance as if you only pay for Lightopia and have not booked the Roller restaurant or the hotel, there is no bus or monoRail running which means this entails a 40 minute walk in the freezing cold. If bettered we may return for an experience, although looking back we would probably agree it is dystopia, nothing which raises the Christmas Spirit. Also the illumination statues on a closer look are moldy and not conditioned to a 4 year stint of damp British weather….we think it could be bettered Alton Towers.

Waste of money Went to Lightopia tacky decorations seen better on house decorations.Slippery paths especially with a pushchairNo shuttle bus put on for day visitor to the car park and entrance and back badly lit Next time we will save our money not go.Total rip off

Massive disappointment! Visited for lightopia, thought as a private company would have been an amazing experience but it wasn't. Lots of lit up animals but very few of them relative to christmas, there is one good bit, the light display if the lake but unfortunately the only piece that attracts attention. Suggest they send the designers to wollaton Park then redesign for next year. Won't be back to this.

I have just drive 4 hours to find out the monorail is not working so after a 30 mins walk with poor signage I got in to find all major rides are shut. I might have missed something but nothing came up with when booked. Half an hour walk back to the car and £100 out of pocket. Alton towers need to be clearer when booking what you are getting.

As a family we love Alton Towers, but were incredibly disappointed by Lightopia. It was absolutely dreadful and a complete waste of money! The lit up inflatable creatures are not at all festive - halloween characters? Jungle animals? Tacky anime style cartoon creations? The only festive bit was the light projection over the lake but we thought this was also very poor for a major UK theme park and a considerable entry price. The installations themselves were dubious, unseasonal, grubby and held together with gaffa tape. Very little interactive opportunities and the only people I saw enjoying it were the under 5s although this is not advertised as an attraction solely for young children. By the end we were laughing at how dreadful it was but really appalled at how badly wrong Alton Towers have got this. Much nicer and more christmassy attractions out there. Avoid Avoid Avoid!

The kids (3 & 4) loved the Octonauts and go Jetters ride so much they were brilliant and worth the trip. Most others were a bit rubbish and met with cries of “this one’s rubbish”. It was the near suicidal staff manning the rides that really didn’t help the experience. The breaking down of the rides after lengthy queues. The awful food and “sorry we’ve run out of everything except dry pasta”. The hotel which smelled of stinky nappies and stale water upon the approach. The kids loved the octonauts room. All in all £500 not well spent but hey nothing ventured nothing gained. 🥸

Santa sleepover at splashlanding Hotel was a joke this year, we thought we would treat the whole family this year and spents lots of money booking it as we always go every year just my family. Everything was fine apart from the uncooked food at the evening meal and breakfast with no drinks for the kids. Every year we come alton towers the kids received a notebook and pen along with sweets but this year nothing was put out for them. Also the rooms were the last rooms at the end of the corridor we had push a wheelchair very disappointed. Only thing that was great was Santa visit for kids , Lightopia we thought was fine as it was included but I wouldn’t have paid extra for it. There was no cut off point if u were tired or needing a toilet u had to carry on till the end and then go toilet also the ground wasn't flat for a pushchair or wheelchair. Think we won't bother staying at alton towers again maybe try something different. Very disappointed with everything this year.

In 2021 we stayed at Alton Towers for a festive break, after several cancellations due to Covid. We stayed in a Moon Voyage room, it overlooked the gardens and was a quiet peaceful room. In the evening we attended Litopia and were very impressed with both the scale and quality of the light show. Fast forward to 2022. We thought we'd do the same again, same type of room and Litopia in the evening. Sadly the past twelve months have not been kind to the Alton Towers hotel. This time the room we stayed in was tired and shabby and overlooked the car park. It was also very noisy. We looked forward to Litopia, presuming that it would be a different light show. It was but only because they had put the same installations in different positions and reduced the number by at least 30%. Same old displays but this year with obvious repairs to them, they looked tatty and lacklustre. Given the very high cost of these festive breaks and how little you actually get for your money (Litopia was extra) we will not be repeating the experience again. Merlin seem to have one goal - to screw as much money from gullible parents as possible with as little effort as possible. Not impressed.