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The Kandy Factory
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Certificate of Excellence
Traveller Overview
  • Excellent77%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible5%
Travellers talk about
“truffle”(17 reviews)
“hot chocolate”(13 reviews)
Based in Burton's recently refurbished Victorian Market Hall, we offer chocolate making experiences for all ages & abilities. So what is The Kandy Factory? It's a place where you can have loads of fun making chocolately things. Think of it like...more
Suggested duration: 1-2 hours
1st Floor Market Place | Burton Upon Trent, Burton upon Trent DE14 1HA, England
+44 1283 517652
Reviews (153)
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All reviews truffle melted chocolate hot chocolate chocolate bar market hall birthday party chocolate making experience all ages chocolate creations great fun afternoon tea fun afternoon amazing afternoon hour event at short notice great morning attentive staff
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1 - 10 of 153 reviews
Reviewed 3 weeks ago via mobile

Visited The Kandy Factory with friends during a recent weekend away to celebrate some special birthdays. Wasn't sure what to expect but we had the best 2 hours here making lots of different chocolates and all for £19 which also included tea and cake!!! We...More

Thank Michelle M
Reviewed 4 weeks ago via mobile

Went on 7th September with my daughter. We had lots of fun and made some lovely truffles, a plaque and florentines. Staff were friendly and very welcoming. Would definitely recommend

Thank Julie S
The Kandy Facto... B, Owner at The Kandy Factory, responded to this reviewResponded 4 weeks ago

Thank you for your lovely review. We look forward to seeing you soon

Reviewed 10 August 2018 via mobile

Tried to book to visit whilst in the area. Sent an email requesting availability of time slots etc. Didn’t even get a reply! Left with two disappointed boys. Will not bother trying next time. Noticed this is not the only bad review this week. Poor...More

1  Thank Ryan10_1967
The Kandy Facto... B, Owner at The Kandy Factory, responded to this reviewResponded 11 August 2018

We are incredible busy with outside events and private party’s we answer e mails on a daily basis but do need notice as we are prodomidently a party venue that opens up to the public certain days. We have special events going on and today...More

Reviewed 9 August 2018 via mobile

Travelled to visit based on the opening hours of 10-5. Checked the website before leaving home to double check the hours and that there wasn't any message about closure. Dissapointed to therefore arrive to find thr place shut up. Phoned the contact number to be...More

Thank Rob B
The Kandy Facto... B, Owner at The Kandy Factory, responded to this reviewResponded 10 August 2018

The Kandy Factory is a party venue that opens up to the public on certain day. Every event advert or website dose say how important it is to book. We are always open for booked events and open to the public days. We work with...More

Reviewed 3 August 2018 via mobile

I visited The Kandy Factory with my 4 year old son today and had a really great afternoon! The staff were very friendly and kept coming over to check if we were ok. All the staff were welcoming and spent time engaging with my little...More

1  Thank RachelBethS
Reviewed 3 August 2018 via mobile

We went to the Cinderella party organised by The Kandy Factory and had an amazing time with my almost 4 yr old. The event was well thought out and organised and not overpriced like these events normally are. Cinderella had plenty of time for all...More

Thank becandsoph
Reviewed 24 July 2018 via mobile

Went to The Kandy Factory today with my 2 daughters and had a amazing time. We had great service, with unlimited amounts of melted chocolate to make our chocolate pizza and princess castle with. Lovely toppings to decorate with, and the chocolate is delicious. Will...More

1  Thank Audrey-Rose M
Reviewed 8 July 2018 via mobile

We visited the Kandy Factory as a family with young children and teenagers. We were greeted by friendly and courteous staff who looked after us very well and we felt that nothing was too much trouble. I was surprised at how engaging the activities were,...More

Thank Jonathan G
Reviewed 22 April 2018

This establishment always seems busy and popular, especially with the youngster's. I wonder why ☺ very popular for Birthday/celebrations.

Thank tazim09
Reviewed 22 March 2018

We had a brilliant evening at the Kandy Factory. We’re a group of fifteen Trefoil Guild members and had a great time making truffles, Florentines and a decorated Easter egg. Dianne and her girls were fantastic - giving instructions and assistance and loads of encouragement!...More

3  Thank brendastewartjones
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Questions & Answers
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6 August 2017|
Response from BusyBeee | Reviewed this property |
best to call
2 June 2017|
Response from sr201666 | Reviewed this property |
I would say it will be suitable for young children, they cater for birthday parties, maybe not suitable for the 2 yr old. There is a park area just round from the church for a walk and close to the water so pleasant on a... More
19 December 2015|
Response from Liz H | Property representative |
Hi. We unfortunately can not guarantee to be 100% nut free as it is an open site, but do endeavor to do all we can to minimise any risk. In terms of things to do, our prices start at £7.99pp to make and decorate a chocolate... More